The sauces are a wonderful quality and very well priced for the festive hamper, I’m sure my partner will love them when he opens it at Christmas! Unfortunately the reason I didn’t give five stars was... See more
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Company details
- Condiments supplier
- Catering food and drink supplier
- Food Manufacturer
- Food producer
- Food seasoning manufacturer
Written by the company
Sauce Shop© began in the home kitchen of Pam and James Digva in 2014. From hot sauce to ketchup and mayonnaise, we still produce everything here in the UK using nothing artificial with a focus on amazing flavour. Our range has won over 25 Great Taste Awards and featured on TV shows, including Food Unwrapped, Ainsley's Good Mood Food and Sunday Brunch. We hope you love Sauce Shop products as much as we do and if you ever have a question, please don't hesitate to reach out at info@sauceshop.co 🖤
Contact info
Unit 3 Centurion Way, NG2 1RW, Nottingham, United Kingdom
- 01159413263
- info@sauceshop.co
- www.sauceshop.co
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 24 hours
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I didn't received what I ordered and I…
I didn't received what I ordered and I have emailed and tried to call but can't get anyone to sort my issue out .It was for a birthday gift and ordered the festive box and that's not what I received
The bundles are £43 The festive box I ordered was £39 so I did order the festive box because this is £39 and that's what I paid .Non of your bundles cost£39.Still no phone call it's now 26th of November .I think it's rude not to get on touch with an unhappy customer.No other products on your site are £39 only the festive box
The full flavour bundle you said I ordered was £57.00 just been reduced to £35 again not what I paid .You have now advertised bundles at £39 but when you shop them they are £30 false advertising.

Reply from Sauce Shop®
Had a slight issue with one of the jars…
Had a slight issue with one of the jars on delivery but it was rectified quickly and a new one sent out, highly appreciated recommend
great company very helpful
company dealt with me promptly order arrived today and looks amazing def order again keep up the great work nick
Sauce shop
I had a delivery which was faulty a sauce bottle had smashed ruining everything I sent a complaint in and it has been delt with perfectly they are sending a replacement box. I could not send first package back due to state of it sent them photos really good service and they were prompt in response very pleased .
Great customer service
Placed an order and then had a question around the shipping address. Oliver responded super promptly, assuring me all was in hand. Can’t wait to receive my order and the tasty sauces!
Love this Company
Love this Company. Been ordering ever since I bought my first box last December as a Christmas present for my Husband. We've made several orders throughout the year to top up our cupboards. They have so many incredible sauces, particularly the ranch sauce and their curry sauce. The latest interaction I had was with someone called Oliver. One of our jars arrived smashed and one bottle had leaked. I reached out, Oliver arranged for replacements to be sent straight away and I have to say, whilst it was appreciated, I'm not surprised, they have always been a pleasure to deal with and order from. Highly recommend!
I love Sauce Shop sauces
I love Sauce Shop sauces, both condiments and the simmer sauces. I’ve tried all simmer sauces, they’re free from nasty ingredients and so convenient! Any breakages in transit have been resolved quickly and hassle free. Top tier all around in my opinion.

Reply from Sauce Shop®
Excellent quality
Excellent quality, great variety of sauces, lovely packaging and super customer service! Would highly recommend.

Reply from Sauce Shop®
Very responsive and helpful
Needed to get some nutritional information re ingredients after putting in my order.
Very quick response with helpful information.
Looking forward to receiving my order.

Reply from Sauce Shop®
Great Company - Great Service
The Company's website was easy to navigate and my order was delivered very promptly. Unfortunately, on delivery, I found that the sauces had leaked and the box was soaked through. I emailed the Company and they dealt with my email immediately. They are replacing my order at no cost to myself. I was very impressed with how my problem was dealt with and I wouldn't hesitate to order from them again.

Reply from Sauce Shop®
Really good quality sources amazing…
Really good quality sources amazing flavour a new nasties in them
Definitely recommend them the flavours are amazing and the customer key is also amazing⭐️⭐️⭐️⭐️⭐️

Reply from Sauce Shop®
Great sauces
Great sauces, good service, quick dispatch and delivery, dealt with breakages very quickly, all round very good company.

Reply from Sauce Shop®
This is the first time I’ve shopped…
This is the first time I’ve shopped here. I got fed up sending the usual wine at Christmas and wanted something a little different. My Brother loves cooking and experimenting with flavours, so when I found this website I was so pleased. Thoroughly recommend this place for something different

Reply from Sauce Shop®
Great service
Ordering sauces for a present couldn't have been easier. The website is easy to navigate and the order was delivered within a couple of days of ordering which was amazing. Sadly one of the bottles was broken, however the team resolved the issue within the hour of me contacting them and they sent out a replacement. Such a fantastic experience. I will definitely order again in the future

Reply from Sauce Shop®
Perfection!
I ordered this morning and made a mistake with my address so emailed in, within minutes I got a response and they’d sorted my issue, absolutely amazing customer support. I can’t wait for my order to arrive! Woukd definitely recommend and use again

Reply from Sauce Shop®
Superb products and great customer…
Superb products and great customer service

Reply from Sauce Shop®
Amazing sauces by amazing an amazing…
Amazing sauces by an amazing company so well run and responsive to any query!
Best sauces in the market by a mile!

Reply from Sauce Shop®
Outstanding quality sauces with…
Outstanding quality sauces with excellent support (same day turn around and detailed replies and follow up).. in my case pricing delivery to Dublin.. a company on the move.. respect.

Reply from Sauce Shop®
Absolutely brilliant customer service…
Absolutely brilliant customer service and the sauces are amazing. Real honest ingredients and great tastes.
We've used the sauces a lot but never tried the seasonings and sauces so I've ordered these to try this time

Reply from Sauce Shop®
I really should be rating them one star…
I really should be rating them one star for discontinuing their Habanero Ketchup, which was insanely good. But the others I've tried are excellent too, so I'll let them off.

Reply from Sauce Shop®
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