Pretty much all I wear now is bras from Savage Fenty. They all have lasted me very long and I wear them every night to work and I work in a high volume restaurant so I’m constantly running around wit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Savage X Fenty celebrates fearlessness, confidence and inclusivity. In partnership with a team assembled from the industry’s elite, the label has disrupted and redefined the marketplace with its accessible price point and extensive assortment of lingerie. “We want to make people look good and feel good,” explains Rihanna, who approaches Savage X with the same mentality she does all her projects—to make something new and fresh that everyone can relate to and feel confident in. “We want you to feel sexy and have fun doing it." With offerings ranging from everyday basics to more provocative pieces—Savage X Fenty is lingerie for your every mood.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First, I want to say that I love Rihanna and admire the brand she has created. That is one of the reasons I became a member in the first place. I joined because the membership was presented as a way to receive better savings and more value as a loyal customer.
However, after paying $59.95 maybe more every month in exchange for a membership credit, I have to question whether the membership is actually saving me money.
For example, when I purchase a bra priced at $39.95 and it requires one full membership credit, the numbers simply don’t add up to me. I’m paying $59.95 for a credit that is being applied toward an item that costs less than the monthly membership charge. Where is the savings for the customer?
I understand that businesses need to make money, but customers should also feel that their loyalty and financial commitment are being rewarded. I don’t feel that I am receiving the value that was advertised or that I expected when I signed up.
I shouldn’t have to keep paying every month simply to maintain credits when the value of those credits doesn’t seem to match the actual prices of the merchandise.
I love the brand, but loving a brand doesn’t mean I should continue spending money on a membership that doesn’t make financial sense for me.
For that reason, I am cancelling my membership. I hope you take this feedback seriously because I’m sure I’m not the only customer who has looked at the numbers and questioned the value.
I want to support the brand, but I also want to feel that the brand values its customers.
Thank you for your time.
I love savage fenty! The sports wear is amazing and the under wear are my faves to buy! The quality of material is also very nice! I think fenty is great however, I liked when we were able to bundle the sale items with our credits instead of what is being done now. I like some aspects but being able yo bundle other sale items would make the experience better in this economy

Reply from Savage X Fenty
Excellent choices the price is reasonable and when I called they gave me lots of alternatives for return

Reply from Savage X Fenty
I love the quality of the products and the layout of the website!

Reply from Savage X Fenty
It was difficult to understand how to build my bundle with the required credit.

Reply from Savage X Fenty
Easy check out and stackable membership rewards!

Reply from Savage X Fenty
I love the quality of the clothing and the awesome deals

Reply from Savage X Fenty
When shopping the deals that offer multiple items for member credits, a prompt to shop the deal would pop up when adding items to the cart even though the threshold for the deal was already met (e.g. 3 items, 1 credit or 5 for 1). This created some confusion prior to checkout.

Reply from Savage X Fenty

Reply from Savage X Fenty
I only placed my ratings as a two because I seen a robe and slipper set. That’s what made me interested in purchasing the role in the slippers. Come to find out after I talk to customer service services you all display that you have slippers but you do not carry the slippers to match the robe. The model just was wearing slippers, and I was looking for the entire ensemble that the model was wearing. That’s what made me want to purchase the robe being that it was displayed that it had a matching pair of slippers with it, but did not because you all do not carry slippers, but advertise that you do.

Reply from Savage X Fenty
Great experience using the website, items I was looking for were easy to locate and payment was quick to fill out can’t wait to receive and try my items!

Reply from Savage X Fenty
Everything i order always comes thru fast and simple. No issues with shipping
Typically arrives on time or sooner which last time I got some lingerie for a lady she definitely responded with the most savage appreciation for all the sex appeal. Now its my turn buying for myself im gonna put these girls for a whirl around the good times we share. Im not greedy with my abundance. Shout out to Rihanna and those responsible for my sexy nights as of late. 🥂 🚬 💋

Reply from Savage X Fenty

Reply from Savage X Fenty
My first time went extremely well now I'm waiting Patiently for my items

Reply from Savage X Fenty
I love SavageX but I HATE that they use Doordash for delivery.
It's so stupid. Once I had a package get lost and I couldn't do anything. There's no accountability, and Doordash people can never find my apartment. Plus they're all underpaid. Seriously considering canceling my membership til they fix this absolutely moronic business decision. Rihanna you are better than this cheap nonsense!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.