We have just moved premises and in what has been an extremely stressful time, SBC were absolutely amazing. From Greg at the outset, clear and timely communication through to a seamless installation by... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have just moved premises and in what has been an extremely stressful time, SBC were absolutely amazing. From Greg at the outset, clear and timely communication through to a seamless installation by... See more
Company replied
We have used SBC for some years now, for our business phone lines, mobile contract and broadband. BT were our previous provider and we had experienced nothing but headaches in dealing with their... See more
Company replied
We have been customers of SBC for a good number of years now. Our journey began with a call of desperation when our company telephone system died. The whole team lept into action and provided quo... See more
Company replied
There are many business-to-business telecom companies in the world. Most are driven by sales and long contracts, but SBC is totally service-driven. They provide the phone system for our business, alon... See more
As one of the UK’s leading suppliers of business telecommunications, Southern Business Communicatios (SBC for short) provides businesses with powerful, cutting-edge cloud hosted VoIP telephone systems and technology, designed to boost sales and the performance of any organisation. With over 30 years of experience, SBC are dedicated to supplying a wide range of integrated voice systems and collaboration tools, which can help reduce costs, are simple to operate, and give confidence to any user. Whether it’s a basic analogue solution or the very latest state-of-the-art IP-based technology, our solutions are easy to use by anyone, anywhere. Services include: Cloud Hosted VoIP Phone Systems. Wildix Cloud PBX Phone System. Structured Voice & Data Cabling. Voice and Internet Connectivity. Supercharged WiFi Solutions. Hikvision IP CCTV Surveillance Solutions.
Unit 14 Towergate Industrial Park, SP10 3BB, Andover, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lockdown stretched our wifi to the limits, 2 workers, a uni student and two school kids all on it at the same time with standard BT kit. We all kept getting kicked out, now with the Draytek kit, all the old problems have been solved. Henry, the engineer was great, neat, tidy and explained everything well.

Reply from Southern Business Communications Ltd (SBC)
Consistently excellent customer service, both attentive & efficient. SBC make telecoms management easy, with clear & concise billing, and swift responses to queries. A very capable & friendly team, who are a pleasure to deal with.

Reply from Southern Business Communications Ltd (SBC)
SBC saved me with Wifi in a village when Lockdown began
Your Review: Ian sent me the best deal for my needs and helped me source the kit I required so I was set up and ready to go within 24 hours. Brilliant service as usual so thanks again.

Reply from Southern Business Communications Ltd (SBC)
I speak to Lauren on the Webinars daily and her answers are indepth, to the point and almost instant. I couldnt ask for a better service. I feel embarrassed with the amount of questions i ask but as always, she goes above and beyond to help and reassures me that I can ask as many questions as i like, which saves me a lot of money in phone calls. Thank you for all your help Lauren, you're brilliant!
Great customer service with details explained in simple terms

Reply from Southern Business Communications Ltd (SBC)
following our tender for a new phone system replacing an old analogue system with a new digital exchange with over 100 extensions; not a small project, SBC were selected on the basis of their technical solution and on their professional approach, they actually listened to what we wanted rather than told us what we needed which so many others do. SBC went above and beyond, excellent sales and engineering team. The whole project from start to finish was seamless we could not have asked for more. I would have no hesitation in recommending them for any project regardless of size.

Reply from Southern Business Communications Ltd (SBC)
I have used SBC for implementing a number of time critical changes to our voice systems.
The changes were managed extremely effectively and delivered in a timely manner.
I have been very impressed with the level of professionalism that this company offers.

Reply from Southern Business Communications Ltd (SBC)
SBC have looked after my corporate communications needs for over twenty years. I have found them to be empathetic to my requirements and responsive to the changing demands of my businesses.

Reply from Southern Business Communications Ltd (SBC)
SBC were very professional from start to finish. The work was carried out in a timely manner and the finish was done well. They were also happy to help out with a couple of follow up questions I had. I would recommend their services

Reply from Southern Business Communications Ltd (SBC)
SBC have been nice people to work with - both because they're nice people but they also do good job. The VOIP softphone system we installed has a huge range of options so there was a while to get our heads around a set up that worked for us. SBC were patient and helpful throughout.

Reply from Southern Business Communications Ltd (SBC)
We have had the pleasure of working with SBC now for many years and in all those years they have developed a great understanding of our communication needs. We have entrusted SBC with all of our contracts for Comms. including Mobile Contract, Landline & broadband services. They have also replaced our phone system for us in recent times. Nothing is ever to much trouble for them to help us with. Highly recommend!

Reply from Southern Business Communications Ltd (SBC)
Outstanding service with a personal touch (fast and efficient).
Nothing is ever too much and Ian is always on hand to lend support and advice.

Reply from Southern Business Communications Ltd (SBC)
I have been using SBC for many years now and can highly recommend their professional service. Their work is always completed to a very high standard and customer service and after care is second to none. The friendly team of engineers make working with SBC a pleasure. Keep up the good work guys!

Reply from Southern Business Communications Ltd (SBC)

Reply from Southern Business Communications Ltd (SBC)
Excellent service and very proffessional aftercare

Reply from Southern Business Communications Ltd (SBC)
SBC fantastic service and great problem solving. Best thing: no wrestling with a call center when hitches occur you get to talk to an expert not someone reading from a script. Been using them for ten years plus and I can't recommend them highly enough.five stars not enough in my view.

Reply from Southern Business Communications Ltd (SBC)
I have been using SBC for over 15 years and they have always replaced my phones with the least expensive newer models and made sure that the contract I use is the most appropriate. The staff are welcoming and knowledgeable, particularly Ian, who has been my main point of contact all that time. I would not hesitate from recommending SBC to anyone who needs help with their choice of phone and/or contract.

Reply from Southern Business Communications Ltd (SBC)
SBC are very efficient, reliable and friendly and always look to act in our best interests, which is imperative, I recommend using them.

Reply from Southern Business Communications Ltd (SBC)
I have been using SBC for two years now via a recommendation. I deal with Ian Milton who is always efficient, friendly and wants to do the best for the customer. I would not hesitate in recommending SBC as the service is spot on!
Well done Ian and team, I’m glad I am one of your customers.

Reply from Southern Business Communications Ltd (SBC)
I have been using the services of SBC for over thirteen years and have been extremely happy with their service. They have always been very efficient and most helpful - returning my calls and emails immediately and making things very easy to understand. I have recommended them to both customers and friends and have had great feedback - keep up the great work SBC!

Reply from Southern Business Communications Ltd (SBC)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.