I actually didnt believe i would get the real perfumes but you know what i am shocked and in love. Perfumes do come in damaged boxes but sooo what we need whats inside not the box. I cant wait to get... See more

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Company details
- #88 of 113 best companies in Perfume store
- #66 of 84 best companies in Cosmetics and Perfumes Supplier
Written by the company
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Contact info
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, United Kingdom
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 1 week
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These have been a real find
These have been a real find. Managed to source some old discontinued Michael Kors and the delivery was fast, and the price was a steal. Recommended
I had never seen this website before…
I had never seen this website before but I thought I would take a chance, well it has to be the best company I have ordered from this christmas. Excellent product smells lovely, black opium, and delivery was so fast! I will now recommend to everyone!
Missing items
I paid £7.99 for next day delivery, but didn’t receive my item until days after. I have just received my parcel and there’s 2 fragrances missing which were Christmas presents. I have sent emails but have had no response and there’s no other way to make contact with this company. One of the missing fragrances are on the order form the other one is not on it. I was charged for both and have not received them. This is so frustrating as it’s Christmas in 2 days time.
Exactly as described
Exactly as described, however I couldn't see any damage to the packaging. So as itcost me half the price it would have been and was delivered as stated, I am very pleased with my purchase and will definately be ordering again
Such a great bargain....
I ordered a couple of scents to slip in as stocking fillers. Understanding the boxes might be damaged I had armed myself with little chiffon gift bags to use instead. I was delighted to find that the boxes were perfect complete with cellophane. Such a bargain. Thanks again for your excellent service.
I have not received my order( ORDER…
I have not received my order( ORDER SO9038S) placed on 6th of December.
I have been emailing your customer service as well, but nothing has been resolved yet!?
There is no phone number to contact, just the email address ,and when I click on the link given it says page not found !?
I really don't know if this website is a scam or not ! It's the first time I'm ordering from them and I really do hope that I would receive my order in time before Xmas or get a full refund . Very poor customer service !
Amazing deal!
Amazing deal!! Heavily reduced perfume due to the smallest damage to the corner of the box which was still perfectly sealed and plastic wrapped.
Fantastic scents at fantastic prices
Fantastic scents at fantastic prices, not bothered about what the box looks like, have already recommended it to all my friends
Customer Service hopeless
Ordered 2 items, paid for both, only received 1. Contacted customer services, answered numerous repeated emails over 3 days, showing proof of receipt of 1 purchase only, same questions asked again. Waste of my time as well as theirs, raised complaint, and disputed through bank now, lesson learnt from this is to order 1 item at a time only
Great products at an affordable price.
I bought a product that I use all the time, it was very cost effective and arrived even sooner than I expected.
Prompt delivery at a good price
This is a scam ordered from this co 3…
This is a scam ordered from this co 3 weeks ago lv had any order sent to me
Fast service and exactly as described I…
Fast service and exactly as described I would definitely use them again
It breaks my heart to give one star but…
It breaks my heart to give one star but this is due to an item advertised as 100 ml and receiving a 50 ml instead
Otherwise the product s are 100% genuine and usually just the cellophane has been taken off the product for a fraction of the original price
Worthwhile purchase
Very worthwhile order at an amazing price ! Very battered box ! But that's explained before you purchase ! The actual fragrance is in perfect condition .Thank you .I will use again 😃
Most of items are good value ,some…
Most of items are good value ,some others cheaper in other stores ,better delivery service than last year ,very quick delivery
2 different batch codes on men’s gift set
Ordered a men’s gift set - it had 2 different batch codes. I only checked these because the colour of the Eau de Toilette Spray didn’t look like advertised and what I have seen in shops. Also the product I purchased based on what I saw online, had a silver tin gift box not a gold one, which was what I received.
Not impressed - I had already received 2 out of date batch codes products from a separate order. No response despite sending evidence over 7 days ago - luckily PayPal refunded my money. Avoid is my advice.
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