Scent Split Reviews 13,412

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, highlighting the variety of fragrances and the ability to try new scents. Many appreciate the accessible sample sizes, which allow them to test perfumes before committing to a full bottle, saving them money. The quality of the products, including the atomizers and packaging, is frequently mentioned as excellent, and the delivery service is often described as fast and reliable. However, some customers also noted issues with product leakage or broken bottles upon arrival, and a few experienced problems with missing items or delayed deliveries. There were also occasional concerns about the pricing of some samples, with a small number of people feeling they were too expensive.

What people talk about most

Product

Users describe positive interactions with product. Customers are very happy with the wide selection of... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the high quality of the atomizers and... See more

Order

Customers consistently report positive experiences with their orders. Many reviewers praise the quick and... See more

Price

People report positive experiences with pricing, appreciating the affordable options and competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love scent split for the quality of the decants, labeling and delivery. They have a vast inventory and can usually find what im looking for and ones i never knew existed. I wish i could look for per... See more

Company replied

Rated 5 out of 5 stars

Love using Scent Split! The variety is the best, new fragrance houses are consistently added to the site. The exclusives are exciting, and I look forward to browsing the site for something new to try!... See more

Company replied

Rated 5 out of 5 stars

Honestly was dubious (but a quick reddit check revealed LOTS of faithful/satisfied customers), but dubious no more! This is such a GREAT service for those of us who can't quite intellectualize the sme... See more

Company replied

Rated 5 out of 5 stars

I've been looking for "weird" scents for months and, serendipitously, a lovely human at my local shop showed me their ScentSplit pick which was right up my alley. For less than half the price of one... See more

Company replied


Company details

  1. Perfume store

Written by the company

Scent Split is a high-end online retailer specializing in luxury and niche fragrances. An extensive selection of prestigious scents from both renowned and independent perfume houses is offered, providing access to exclusive fragrances without the commitment of purchasing a full bottle. Samples and travel-sized decants are made available, allowing both fragrance enthusiasts and newcomers to explore and experience a variety of scents. A carefully curated collection ensures that unique and distinctive options are accessible for every preference, from timeless classics to rare artisanal creations. With these options, the opportunity to experiment with different fragrances before investing in a full-size bottle is provided. The flexibility to build a personalized fragrance wardrobe or enjoy a variety of scents for different occasions is made possible.. At Scent Split, the journey of fragrance discovery is encouraged, offering an effortless and enjoyable way to explore the world of perfumery. A new signature scent can be found with confidence, ensuring that the art of fragrance is experienced in its finest form.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve ordered many times from Scent…

I’ve ordered many times from Scent Split, have had no issues and delivery is usually 4-5 days which is great in my opinion. Love using scent split to try perfumes that aren’t readily available in my area.Highly recommend!

18 April 2026
Scent Split logo

Reply from Scent Split

We're happy to hear that you've had great experiences with your orders! It's wonderful that you appreciate our delivery times and the ability to sample perfumes not easily found in your area. We appreciate your recommendation!

Rated 5 out of 5 stars

Shipped quickly and with care

Shipped quickly and with care! No issues. I love that they allow you to try various sizes of scents so that I can spend more time trying out a scent before buying a full bottle.

4 March 2026
Scent Split logo

Reply from Scent Split

We're happy to hear that your order shipped quickly and with care! It's great that you appreciate being able to sample various sizes before committing to a full bottle.

Rated 5 out of 5 stars

My experience overall has been…

My experience overall has been positive. I like the options of sampling a perfume before committing to purchasing a full size bottle. Thank you!

18 April 2026
Scent Split logo

Reply from Scent Split

We're happy to hear that your overall experience has been positive! It's great that you appreciate the option of sampling perfumes before buying a full bottle. Thank you!

Rated 5 out of 5 stars

Customer Service

Adam was fantastic with customer service. I mentioned a sample smelled a little off, and he offered to send a replacement! Scent Split really cares about their customers.

11 April 2026
Scent Split logo

Reply from Scent Split

We're happy to hear that you had a positive experience! It's great to know that our customer service met your expectations and addressed your concerns effectively. Thanks for your feedback.

Rated 5 out of 5 stars

Fabulous company!

Always excellent service, products, and fast shipping, with careful packaging.
Amazing range of hard to locate fragrances.

18 April 2026
Scent Split logo

Reply from Scent Split

We're so happy to hear you consistently receive excellent service, products, and fast shipping with careful packaging. It's great that you appreciate our range of fragrances!

Rated 5 out of 5 stars

I placed my order 5 months ago and I’m…

I placed my order 5 months ago and I’m still using the perfumes! (Not everyday, ofc)
Great quality, and everything arrived in a nice package! (I ordered 6 pcs for a present and gave it in the original box they’ve arrived because it looked nice)

3 November 2025
Scent Split logo

Reply from Scent Split

We’re delighted to hear you’re still enjoying your fragrances and that the packaging met your expectations. It’s great to know your order made a nice gift as well. Your support is truly appreciated, and we look forward to serving you again.

Rated 5 out of 5 stars

The best at home sampling experience

I appreciate that I don’t have to go in store to sample & can create my own scent sampling experience especially living in the fragrance vs being confined to the mall department store. You all deliver quickly & always with care. Thank you!!!

18 April 2026
Scent Split logo

Reply from Scent Split

We're glad you appreciate the convenience of creating your own scent experience without visiting a store. It's great to hear that you value our quick and careful delivery. Thank you!

Rated 5 out of 5 stars

Scent split is awesome

My go to fragrance store . Very happy with the wide selection . Pretty speedy in sending my fragrances with no mishaps.I appreciate that they try to keep prices affordable. Scent Split will always be my fragrance store.

17 April 2026
Scent Split logo

Reply from Scent Split

We're very happy to be your go-to fragrance store! It's great to hear you're pleased with the wide selection and speedy, accurate shipping. We appreciate your noting our efforts to keep prices affordable.

Rated 2 out of 5 stars

Pretty disappointed as 1 sample arrived…

Pretty disappointed as 1 sample arrived broken and the other one almost empty as it was not closed properly. These are expensives samples and i expect a better service

9 April 2026
Scent Split logo

Reply from Scent Split

Thank you for your feedback.
We’re very sorry to hear that your order did not arrive in proper condition, and we completely understand your disappointment. This is not the experience we aim to provide.

As discussed via email, we have offered a replacement for the affected items and are working to resolve this for you. We appreciate your patience and the opportunity to make this right.

Rated 1 out of 5 stars

It leaked all over

10 April 2026
Scent Split logo

Reply from Scent Split

Thank you for your feedback.
We’re very sorry to hear that your item arrived leaking. This is not the experience we aim to provide. Please feel free to contact our support team so we can look into this and make it right for you.

Rated 5 out of 5 stars

Fast shipping and another home run by…

Fast shipping and another home run by Scent Split. I ordered from them many times and it’s the only decanter I’ll continue to order from. Never had a bad experience with them. Always top shelf service.

17 April 2026
Scent Split logo

Reply from Scent Split

We’re truly delighted to hear that you’ve had consistently positive experiences with us and that we’ve earned your trust over multiple orders. Your kind words mean a great deal, and we look forward to continuing to serve you.

Rated 5 out of 5 stars

Calidad quality

Calidad, profesionalismo lo mejor para comprar muestras 100% autenticas ....Quality, professionalism, the best for buying 100% authentic samples

10 April 2026
Scent Split logo

Reply from Scent Split

We appreciate your positive feedback! We're happy to hear that you value the quality and professionalism we offer in providing authentic samples. Thank you!

Rated 5 out of 5 stars

No complaints, good experience

I got all the samples I ordered and they arrived promptly without issue. The samples themselves smelled normal. I would order again when I want more samples.

10 April 2026
Scent Split logo

Reply from Scent Split

We're happy to hear that your samples arrived promptly and in good condition. We appreciate your feedback and are glad you had a positive experience. We look forward to your future orders!

Rated 5 out of 5 stars

fast delivery

fast delivery, wide variety of products

10 April 2026
Scent Split logo

Reply from Scent Split

We appreciate you sharing that you were pleased with our fast delivery and wide variety of products!

Rated 5 out of 5 stars

I've gotten many fragrances on…

I've gotten many fragrances on scentsplit, it's great to try a 425.00+ fragrance before you pull the plug.

17 April 2026
Scent Split logo

Reply from Scent Split

We're happy to hear that you find our service valuable for testing fragrances before committing to a full bottle. Thank you for your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look