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School Wear United Reviews 

748
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, durability, and perfect fit of the school clothing, noting how comfortable the garments feel for their children throughout the school day. People also deeply appreciate the remarkably fast delivery service, convenient website navigation, and the helpful sizing tools that make ordering uniform pieces simple, quick, and entirely stress-free. Some reviewers were not happy with occasional order discrepancies, such as receiving incorrect items or experiencing unexpected sizing inconsistencies, and mentioned that having to cover return postage costs for exchanges made the whole process frustrating.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent quality, durable fabrics, and a... See more

Quality

Customers expressed great satisfaction with the product quality, frequently praising the durable fabrics,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the fast... See more

Order

Consumers find order experiences to be sharply divided. While many reviewers expressed total satisfaction,... See more

Service

People report positive experiences with service, frequently praising the professional staff, fast delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Messaged company regarding parcel not being delivered when it should have been and they replied straight away. Order actually came same Dayi messaged so was very happy with service. Will definitely u... See more

Company replied

Rated 4 out of 5 stars

The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is t... See more

Company replied

Rated 5 out of 5 stars

Great choice of standard sizes and reasonably priced adjustments where needed. Only bought trousers but they seem well made time will tell. Delivery was fast with messages letting me know what was goi... See more

Company replied

Rated 5 out of 5 stars

Absolutely perfect, true fit to size we measured at home and compared online no alterations needed. Son impressed how well they feel extremely happy with these trousers. Zero tightness around the wais... See more


Company details

  1. #406 of 590 best companies in Clothing Shop
  2. #9 of 14 best companies in Clothing wholesaler
  3. #86 of 92 best companies in Outdoor clothing and equipment shop
  4. #21 of 27 best companies in Plus Size Clothing Shop

Written by the company

Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.


Contact info

4.2

Great

TrustScore 4 out of 5

748 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(748)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Fast delivery but not amazing design

I ordered 2 pairs of school trousers for my son which were delivered within 2 days. Everything about the trouser is great except the very top of the legs. The waist band and legs are fine but between the legs is very restricting. My son plays football and/or basketball at lunchtime but is worried about splitting these trousers.

14 May 2026
School Wear United logo

Reply from School Wear United

We’re pleased the trousers arrived quickly, Louise, but sorry to hear the fit around the top of the legs was not quite right for your son. We understand how important comfort and movement are, especially for children who are active during the school day.

Your feedback on the design is really helpful and we will pass this on to our supplier for review. If you would like help finding an alternative style with a more comfortable fit, please contact us and we will be happy to assist.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

Perfect fit great quality delivery good

Perfect fit great quality delivery good

7 May 2026
School Wear United logo

Reply from School Wear United

Lovely to hear the fit and quality were exactly what you were looking for, Lorraine. We’re also pleased the delivery experience went smoothly for you.

Tom Reed
School Wear United Care Team

Rated 5 out of 5 stars

I have ordered before as well

I have ordered before as well . Excellent material and very comfy as per our requirements.

18 May 2026
Unprompted review
School Wear United logo

Reply from School Wear United

It is wonderful to hear you returned to order with us again, Dr Khattak. We are delighted the material and comfort continue to meet your expectations and requirements. Your continued support is truly appreciated.

Adam Young
School Wear United Care Team

Rated 4 out of 5 stars

Messaged company regarding parcel not…

Messaged company regarding parcel not being delivered when it should have been and they replied straight away. Order actually came same Dayi messaged so was very happy with service. Will definitely use them again.
The trousers fit great and are good quality

20 April 2026
School Wear United logo

Reply from School Wear United

We’re really pleased we could help quickly with your delivery query and that the parcel arrived the same day. It is great to hear the trousers fit well and that you were happy with the quality. We truly appreciate your support and look forward to helping you again in the future.

Rated 1 out of 5 stars

Wrong item sent, not sorted correct item

I placed an order and was sent the wrong item, I spoke to someone through the WhatsApp channel to then be ignored and now no response in over 2 weeks

17 April 2026
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Reply from School Wear United

Thank you for your feedback, Dominic. We are very sorry that the incorrect item was sent and that you have not received a follow up response. This is not the level of service we aim to provide.

Please contact us again at sales@schoolwearunited.com or WhatsApp +44 7418 310685 with your order details so we can prioritise this and resolve it as quickly as possible.

Rated 5 out of 5 stars

Finally found some boys school shorts…

Finally found some boys school shorts in stock! Thank you for the fast delivery

1 May 2026
Unprompted review
School Wear United logo

Reply from School Wear United

That is great to hear, Carly. Finding school uniform in stock at the right time can be difficult, so we are pleased we could help.

Rated 1 out of 5 stars

Items not received and bad communication

I have not received my items. I have emailed and messaged and tried to call, with zero response about the whereabouts of my items. Its be 3 weeks to the day. I have now got to find out who to contact to get my money back. Terrible.

16 April 2026
School Wear United logo

Reply from School Wear United

Thank you for your feedback, Charlie. We are very sorry for the frustration caused. Unfortunately the items ordered were placed on backorder by the supplier and the expected delivery date continued to be extended.

As a result, a refund was automatically issued once it became clear the order could not be fulfilled within a reasonable timeframe. We apologise for the inconvenience and disappointment caused.

Rated 1 out of 5 stars

Shocking

Shocking! Wouldn’t use this company again

12 April 2026
School Wear United logo

Reply from School Wear United

Thank you for your feedback, Victoria. We are sorry to hear you feel this way. Your order was dispatched on time from our side, however there was an unexpected routing issue with Royal Mail which caused a delay before it reached your local delivery office.

We provided the tracking details so the delivery progress could be followed, and we also stayed in contact with you via WhatsApp throughout. We refunded your postage cost as a goodwill gesture for the inconvenience caused. We do apologise again for the delay and appreciate your patience.

Rated 5 out of 5 stars

Hi I haven't received my refund yet…

Hi I haven't received my refund yet despite paying for tracked postage please advise thank you

10 April 2026
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Reply from School Wear United

Thank you for your review, Jackie. We understand your concern. Once a return reaches us, refunds are typically processed within 7 to 14 days.

Please contact us with your tracking information and we will be happy to look into this for you.

Rated 5 out of 5 stars

Good selection of school wear

Good selection of school wear. I was looking for a good selection of sturdy boys trousers and found a pair that work for us. Good quality decent prices and prompt delivery.

23 April 2026
Unprompted review
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Reply from School Wear United

Thanks so much, Nicola. Great to hear our sturdy trouser range worked well for you and that everything arrived promptly. We appreciate your feedback.

Rated 5 out of 5 stars

Great quality dresses

Great quality dresses, really fair price, and perfect fit for my daughter. She loves the fact they have zip pockets and the sleeves aren't elasticated. This was my first time using this store but I will definitely be back again. Thank you

22 April 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thanks so much, Jenny. We are really pleased the dresses were a great fit for your daughter and that she loved the added features like the zip pockets. It is great to hear you found them good value too.

We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Swim cap

Ordered my grandaughter a swim cap , easy website to use, and the order came very prompt, good quality and fitted great with her long hair.

26 March 2026
Unprompted review
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Reply from School Wear United

Thank you for your lovely review, Judith. We are delighted to hear the swim cap was a great fit for your granddaughter and that you found the website easy to use. It is great to know the quality and delivery met your expectations.

Rated 1 out of 5 stars

Ordered 2 dresses 209/03/2026 which…

Ordered 2 dresses 209/03/2026 which never arrived, one was then refunded as not in stock and the other arrived with holes in.
Messaged customer service and no answer.

29 March 2026
School Wear United logo

Reply from School Wear United

Thank you for your feedback, Melissa. We are very sorry to hear about your experience. This is not the level of service we aim to provide.

We apologise that one item was out of stock and that the other arrived faulty. We are also sorry that you did not receive a response when you contacted us, as this should have been handled much more quickly.

Please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order details so we can resolve this as a priority, including arranging a refund or replacement for the faulty item.

Rated 5 out of 5 stars

school summer dress

got my granddaughter a lovely school dress from this company the quality of the dress is amazing and the delivery was so fast will definitely ordering more

10 April 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you for your lovely review, Keeley. We are delighted to hear you were happy with the quality of the dress and the fast delivery. We really appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Good quality and fit

10 April 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you for your review, Julie. We are pleased to hear you were happy with the quality and fit.

Rated 5 out of 5 stars

Excellent service 👏

Excellent service 👏

26 March 2026
School Wear United logo

Reply from School Wear United

Thank you for your review, Tsion. We are pleased to hear you were happy with the service.

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