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SCI-MX Reviews 2,432

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TrustScore 4 out of 5

4.1

Fitness and nutrition
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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the excellent value for money. Many people highlight the quick and efficient delivery service, often noting that orders arrive promptly. Reviewers frequently express satisfaction with the taste and effectiveness of various products, with some even calling them the best they've tried. However, some people were dissatisfied with certain aspects of their experience. A few customers reported issues with delivery, including lost parcels or longer-than-expected waiting times. There were also concerns regarding product transparency, with some reviewers unable to obtain Certificates of Analysis or detailed protein ratios. Additionally, a minority of people found certain products, like protein blondies or specific protein powder flavors, to be unpalatable or to have an unpleasant texture.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the products, highlighting great... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of protein... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick delivery times,... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight the reasonable and... See more

Order

Consumers find the ordering experience to be ambiguous. While many reviewers praise the ease of ordering and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ultra Whey protein shakes Strawberry - very nice Banofe - very nice Salted Caramel- ok Chocolate Mint - needs improvement

Rated 4 out of 5 stars

Quick delivery and very good quality of products. After a quite large order I expected some samples to try but it’s okay.

Rated 5 out of 5 stars

I ordered the vegan friendly vanilla protein powder close to Christmas. Never thought it would arrive before hand but it did! In perfect condition too. Very pleased. Thank you.

Company details

  1. #193 of 231 best companies in Fitness and nutrition

Written by the company

SCI-MX is your trusted partner in your fitness journey. Whether you're striving to improve endurance, manage your weight, gain muscle mass, build lean muscle, recover and repair after intense workouts, or achieve that lean, toned physique you've always wanted - we're here to guide you every step of the way.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 63% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Vanilla Meal Replacemnt

Delevery excellent; It arrived quickly even with the order being placed in the middle of Christmas/New Year period, well packaged and quick.

My order was 3 falvour of replacemnt meal shakes; chocolate, vanillia and strawberry.

I am using the vanilla ATM and it tastes great and has a good consistency, not watery either.
Although it does get small lumps in, even when I add more water. I don't find this a major issue.

After almost two week I have lost just over 5lbs, which I am delighted with.
The shakes have made it easier for me to stay away from unhealthy snacks and I'm not feeling hungry in between meals.

I reduced the rating to 4 stars due to the lumps, however I am very happy with the shakes and will purchase again.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the ultra muscle

Very happy with the ultra muscle, seen some good gains and tastes great, especially the salted caramel. Delivery was quick, with regular updates. Very happy, will definitely be ordering again.

6 December 2024
Unprompted review
Rated 1 out of 5 stars

Lime and mint protein tastes horrible…

Lime and mint protein tastes horrible the worst thing ive ever tasted

5 December 2024
Unprompted review
SCI-MX logo

Reply from SCI-MX

Good afternoon,

Thanks for your review.

I will send you a link to complete so I have your details to call you to discuss this further.

Just to confirm, we don't manufacture a Lime and Mint protein so I am unsure as to what product this review is in regards to.

If you can complete the link and I will give you a call as soon as possible.

Kind regards,
Sci-Mx

Rated 5 out of 5 stars

Ordered during black Friday

Ordered during black Friday, got some great prices for products - a new shaker bottle arrived damaged - quick email to customer services saw 2 brand new ones arrive just 2 days later - proper old fashioned customer care - thanks!

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Great stuff

Great stuff, creatine and vegan protein are my favourite. Good taste, mixing well and works.

7 December 2024
Unprompted review
Rated 4 out of 5 stars

I needed a higher protein count and…

I needed a higher protein count and found it in the Ultra muscle protein powder. Mixes well and the vanilla flavour is not too sweet.
Postage took longer than I expected, hence the four stars.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Easy ordering

Easy ordering, good prices and double quick delivery. The protein products i received were both tasty and helped me get going again in the gym.Best products I’ve used over the years

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service, parcel was delivered to the wrong address, 1 week after and still no answer.

21 October 2024
Unprompted review
SCI-MX logo

Reply from SCI-MX

Good afternoon,

Thanks for taking the time to write us a review and apologies again regarding the issues you had with delivery.

We dispatched your order in a timely manner however on this occasion the courier has delivered to an incorrect location.

I can see we raised an investigation with the courier and this was communicated back to yourself so I can only thank you for your patience and understanding.

Unfortunately, with any courier delays/missing parcels can occur and we do our best to follow the relevant procedures and resolve for the customer as soon as possible.

I can see that you have been provided with a full refund.

Once a parcel leaves us we do put our faith in the courier so I can only apologise again for the troubles you had with your order.

Should you wish to discuss this further please dont hesitate to contact the team.

Kind regards,
Sci-Mx Team

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