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Scooby Cash Reviews 1,971

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TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, friendly, and helpful, making the process easy to navigate. Many highlight the excellent customer service, noting the team's clear communication and respectful approach. People frequently mention the fast and efficient service, with quick response times and a seamless user experience for loan applications and renewals. However, some customers also noted issues with customer service responsiveness, particularly regarding email communication, and felt that the company's support declined after a loan was repaid. A few other people also felt that the funding process took longer than expected.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast and efficient... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Response time

Clients share positive opinions on response times, frequently highlighting the speed and efficiency of the... See more

Staff

Consumers find staff to be positive. Many reviewers praise the team for being fast, friendly, and efficient,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the team for being fast,... See more

Based on these reviews

Rated 5 out of 5 stars

Hopefully you will read this I would not use them, they offer reloans and then do not replay to the app or emails its been a week of reaching out and no response.... the Customer services will only... See more

Rated 5 out of 5 stars

I am very happy with the customer support. There was a communication problem but as soon as I sent them the email with proof they prioritized my concerns and funded my loan. Thank you very much

Rated 5 out of 5 stars

Excellent Communication! I have had to use Scooby cash a few times for unexpected expenses and each time they have been amazing! They always answer all my questions, they are fast to response to fundi... See more

Rated 5 out of 5 stars

There are many options out there for short term loans but I have to say that my experience with Scooby Cash was fantastic. Asked just enough questions to process my application in record time. T... See more

Company details

Written by the company

ScoobyCash.com is a trusted online payday loan provider in Canada, offering fast, secure, and transparent short-term loans to help individuals bridge financial gaps between paychecks. We specialize in providing loans between $250 CAD and $1500 CAD, ensuring that our customers receive quick access to the funds they need for emergency expenses like medical bills, car repairs, or utility payments. With a focus on excellent customer service and fast approvals, ScoobyCash.com is dedicated to offering a reliable solution when life’s unexpected moments arise. Our goal is to make borrowing simple, efficient, and stress-free.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Hi I love dealing with snobby they…

Hi I love dealing with snobby they never give me a hard time. Just the first few times I got refused but I don't blame them at the time but as a keep renewing my loans they were fast n great. I received my loan bybe-transfer n half hr from approval they r great so I recommend all u fine ppl to use scobby. thank you scobby once again

17 April 2026
Rated 1 out of 5 stars

I have you Scooby before I’m not sure…

I have you Scooby before I’m not sure if they’ve changed employees in the last few times I have responded to email sent to me by Scooby. There is no customer service present whatsoever. No one responds to emails and this is not the way to run a company. Would gladly go back to them if they returned to the level of customer service, they provided previously

14 April 2026
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