Scoop Reviews 

367
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 356 reviews, reviewers had a great experience with this company. Customers consistently praise the wide variety of engaging games and the platform's user-friendly interface, making navigation easy. Customer service also receives high acclaim for being responsive, helpful, and providing excellent communication. However, some people reported significant delays with redemption requests and were dissatisfied with restrictive withdrawal limits, sometimes preventing full redemption. A few customers also faced account issues, like being flagged for duplicate accounts or multiple IP addresses, which hindered their ability to cash out.

What people talk about most

Product

People report positive experiences with the product, highlighting the great selection and variety of games... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to navigate and... See more

Website

Customers consistently note positive experiences with the website, praising its smooth operation and ease of... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as great, exceptional,... See more

Payment

Customers had ambiguous experiences with payment, with some reviewers reporting quick and hassle-free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They are legit and do payout. It's not instant only reason why I didn't give 5 stars but it's either within a few hours or Early am next morning. Ive done multiple cash outs and it has been consist... See more

Rated 4 out of 5 stars

This is a good casino. Smaller than say say modo, pulz, or mcluck. The UI was pretty easy to digest. I had no issues loading games. I put on $30 and now I'm trying to redeem $100. Good luck yall.

Rated 4 out of 5 stars

First time playing on this platform and it’s been fun. I won enough to cash out a little and so far it’s been easy to verify my account and request my redemption. Hopefully it will be as fast as they... See more

Rated 4 out of 5 stars

Quick wins which was awesome…. Only downside is the redemption process takes a little longer than other casinos, after you’re already verified they ask you to confirm your details again, other than th... See more



Contact info

4.2

Great

TrustScore 4 out of 5

367 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(367)

366 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ok experience

Ok experience. I don’t like the fact they have a $100 maximum withdrawal. I lost $157 cause I couldn’t withdraw it. I was only able to withdraw $100.

15 June 2026
Unprompted review
Rated 4 out of 5 stars

Redemptions

Quick wins which was awesome…. Only downside is the redemption process takes a little longer than other casinos, after you’re already verified they ask you to confirm your details again, other than that, I enjoyed the overall playing experience.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

There are things that are good and bad…

There are things that are good and bad definitely the part says in most cases the redemption is instant and in rare cases may take up to 24 hrs but that’s definitely not true cause I’ve been waiting over 24hrs and haven’t recieved my redemption, they do answer emails somewhat promptly I’d say though it’s a solid platform other than the redemption process needs some work in that area though I was scepitical to play on here cause I play daily on many platforms and a handful of them I’ve never even cashed out and bought pack after pack this was my first time actually having a good run on the scoop platform and I was able to redeem first run which is good though I will play again on here but obviously if I’m not needing the money instantly though I’m sure along the way improvements could come along so I’m not knocking scoop casino just giving my genuine feedback cause like I said it’s mostly solid platform unlike some the others… so I’d give it a spin today.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Scoop is cool

Scoop is cool! They have good games and helpful staff! I would recommend them to any online player 💯

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Be careful of this site

Be careful of this site. I put lots of money into it and as soon as I went to redeem I was told I had duplicate accounts. How is that even possible when they use face recognition to verify. Even sent the email that was used, which wasn’t mine. They allowed me to make purchases but somehow didn’t catch it until I wanted to redeem…hmmm!!??!??? Then nobody responded to me after that.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Complete SCAM

Complete scam. Won't pay out and disabled my account. When I asked why they said because my account was "connected" to 8 other accounts and I was breaking ToS even though I only ever made one account with them. Won't process my withdrawal, will be filing a charge back with my credit card. SCAM!!!!!!!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I experienced some great offers and…

I experienced some great offers and some more SC from there part this is the first online casino that I realized does this and it's grate to have online casinos like scoop thanks to Crystal Smith for being professional and for grate promotions I would definitely recommend friends to sign up with scoop 🎰

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Easy Redemption

The redemption was easy to get through. The games are super fun. Being in touch with me during the process is a plus. Love this company!

31 May 2026
Unprompted review

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