Scott Arms Dental Practice Reviews 

371
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, kind, and professional, making them feel at ease and well-cared for. The service provided is frequently described as excellent, with many highlighting efficient and quick treatment, even for emergencies. People appreciate the positive user experience, noting that dentists explain procedures thoroughly and listen to concerns, fostering a relaxed atmosphere. However, some customers also noted concerns regarding communication and feeling unheard during their visits. A few people mentioned instances where they felt dismissed, not listened to, or that explanations about their treatment were unclear.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their kindness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the costs reasonable and fair for the... See more

User experience

Consumers find the user experience to be positive, with many describing it as professional, reassuring, and... See more

Customer service

Customers report positive experiences with customer service, highlighting that staff put them at ease,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an emergency tooth removal here (I was in extreme pain) and the dental surgeon who saw me was outstanding. After local anaesthesia, I felt no pain and he removed my tooth quite fast. My recove... See more

Company replied

Rated 5 out of 5 stars

I had an emergency my tooth broke I did not know what to do… I got seen to say evening at around 9pm receptionist was great didn’t catch her name but she was tall had glasses very polite, registering... See more

Company replied

Rated 5 out of 5 stars

Scott Arms Dental Practice are 100% fantastic in every way, from reception staff, dental nurses and the dentists themselves, all are so kind, gentle and professional. I was seen as an emergency with... See more

Company replied

Rated 5 out of 5 stars

Booked appointment on Sunday morning via the website. Got a appointment for 11am, paid the deposit online. Went to the surgery, was greeted in a professional and a friendly manner. Filled in my d... See more

Company replied


4.7

Excellent

TrustScore 4.5 out of 5

371 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(371)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Emergency dental appointment

Scott Arms Dental Practice are 100% fantastic in every way, from reception staff, dental nurses and the dentists themselves, all are so kind, gentle and professional. I was seen as an emergency with jaw pain thinking I may have a dental abscess. Demi was truly wonderful and explained thoroughly. I wouldn’t go anywhere else.

22 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Joanne, for your positive feedback 😊
We’re so pleased that we could help you with the discomfort you were experiencing and for you to feel the way you did really does mean so much to us.
Demi and the team will be so thrilled with what you’ve said, as this is exactly how we’d want you to feel.
We look forward to taking care of again in the future😊

Rated 5 out of 5 stars

I had a great service from start to finish

I had a great service from start to finish I needed urgent help as my pain was excruciating I was advised and seen too very fast and reassured. Extremely quick the dentist was very caring, carful and patient very polite went over and beyond. Thank you for helping me in my time of need. Exceptional service

21 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much Natalie for this lovely feedback 😊
We are so pleased that we could help you whilst you were suffering with some discomfort.
We’ll pass on what you’ve said to the rest of the team, they’ll be delighted 😊
If you ever need us again in the future, we’d be more than happy to take care of you again.

Rated 5 out of 5 stars

Courteous and polite

Courteous and polite. That was with Mr Tutt

20 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for sharing your positive review of your recent appointment, with Dr Guv Tutt 😊

Rated 5 out of 5 stars

Booked appointment on Sunday morning…

Booked appointment on Sunday morning via the website. Got a appointment for 11am, paid the deposit online.
Went to the surgery, was greeted in a professional and a friendly manner. Filled in my details on the surgery ipad.
Got seen on time, my dental issue was diagnosed in a quick and efficient manner. Was shown the full price before any work was started.
Had 4 roots taken out. It was quick and virtually pain free.
Will recommend anyone who is needing a emergency dentist at short notice. Thank you guys!

19 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for this lovely feedback, Zahid.
What you’ve said really does mean a lot to us as a team and we will certainly share this with them 😊
If you ever need us again in the future, we’d be more than happy to look after you again.

Rated 5 out of 5 stars

Amazing dentist …

I had raging toothache I was booked into this dentist within 2 hours and the tooth was taken out the dentist was so lovely he was very caring and I didn’t feel a thing couldn’t thank him enough definitely recommend

18 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Tina, for taking the time to share this feedback with us, it really does go a long way to know that we could help you, when you were experiencing some discomfort.
We will make sure your kind comments are shared with the dentist, who looked after you 😊

Rated 5 out of 5 stars

A very friendly welcome by reception

A very friendly welcome by reception. A prompt and pain free inspection and clean. Thank you.

14 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Trevor, for taking the time to write this lovely feedback 😊
We will pass on your kind words to the team, they’ll be so pleased!

Rated 5 out of 5 stars

I've always had a big phobia of the…

I've always had a big phobia of the dentist , so I have always avoided going by any means, but I had to get a tooth taken out earlier on this year . I was Placed with Gav and he reassured me and make me extremely comfortable. After the extraction he always aided me with correcting me teeth through invisalign and I must say that I no longer have any issues with the Dentist. From start to finish Gav thoroughly explained the process and now I'm extremely happy with the end product and I can confidently smile.

13 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

We’re delighted to read your feedback on your recent visit to us, Jordan 😊
We’ve shared what you’ve said with Gav and he is delighted to know how happy you were with the service provided.
For us to know that you felt well informed, extremely happy and can now comfortably smile with confident, really does mean a lot – so thank you!

Rated 5 out of 5 stars

Tooth extracted Saturday evening

Seen to urgently and fair price for my treatment. E
Emergency tooth extraction on a Saturday evening, brilliant! Thanks to Shah the dentist who seen to me.

10 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you for sharing your recent feedback 😊
We’re so pleased that we could see you on Saturday evening to help you with the discomfort that you were experiencing.
We’ve passed on what you’ve said to Sher and he was so pleased to read what you've said!

Rated 5 out of 5 stars

I had two teeth removed and needed…

I had two teeth removed and needed stitches, and the whole team were so kind, gentle, and professional. They made me feel welcome, calm, and well cared for throughout. It wasn’t an easy procedure, but their understanding and reassurance made such a difference. I’m very grateful for their excellent care.

11 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you John 😊
Your kind words really do mean a lot.
We’ll certainly share what you’ve said with the rest of the team. For us all to know that you felt cared for, calm, welcomed and reassured is exactly how we’d want all of our patients to feel, so thank you so much for taking the time to write this 😊
If you ever need us again in the future, we would be more than happy to take care of you!

Rated 5 out of 5 stars

Great customer care as usual…….and…

Great customer care as usual…….and scale and polish carefully and expertly done by Phillipa….

10 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Karen, for taking the time to share your recent feedback 😊
We really do appreciate it. We’ve passed on what you’ve said to Phillippa and she is thrilled to know how pleased you are!

Rated 5 out of 5 stars

Definitely recommended

Efficient, polite and friendly staff.
Dentist spent time going through what check up entailed and answered any questions- no rush
Followed by hygienist appointment, again really helpful with what I needed to do going forward.

Finally was great that was appointment was on time 👍

8 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you for this wonderful feedback.
Your kind words really do mean so much to us, as this is exactly how we’d want you to feel 😊
We’ll certainly share what you’ve said with the rest of the team, they’ll be delighted.

Rated 5 out of 5 stars

Kind & professional staff & speedy…

Kind & professional staff & speedy service.

8 October 2025
Unprompted review
Scott Arms Dental Practice logo

Reply from Scott Arms Dental Practice

Thank you for taking the time to share your recent feedback with us, we really do appreciate it 😊

Rated 5 out of 5 stars

I first went to Scott Arms dental on an…

I first went to Scott Arms dental on an emergency basis and the dentist was that good, I decided to leave my practice and am now their patient

2 October 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for this wonderful review, Andie 😊
We’re so pleased that we could see you when you’re experiencing some discomfort.
We look forward to looking after you again, for your routine dental care 😊

Rated 5 out of 5 stars

Scott arms is second to none

Scott arms is second to none. The staff from receptionists to dental nurses assisting the dentists are all friendly and supportive. The hygiene is immaculate. The dentists I have seen, have all spoken about choices on how to deal with issues I've had. They are happy to explain in depth the procedures. I have had implants, a filling and cap. I would recommend them strongly you are in good hands with them.

22 September 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much Tracey for your kind words 😊
What you’ve said really does mean so much to us all and we’ll look forward to sharing your feedback with the rest of team.
See you again at your next appointment!

Rated 5 out of 5 stars

Recommend this practice

Staff welcoming, professional and efficient
All areas spotlessly clean
Dentist acted upon my concerns promptly

22 September 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Pauline, for this 5* feedback, we really do appreciate you taking the time to share this with us.
We look forward to seeing you again 😊

Rated 5 out of 5 stars

Excellent dentistry from Harpreet and…

Excellent dentistry from Harpreet and her team

22 September 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for this lovely feedback.
We will pass on what you’ve said to Harpreet and the rest of the team, they’ll be delighted 😊

Rated 5 out of 5 stars

Highly Proficient and Speedy Appointments

They saw me very quickly; they were highly proficient and fairly priced.

15 September 2025
Unprompted review
Scott Arms Dental Practice logo

Reply from Scott Arms Dental Practice

Thank you, Thomas, for taking the time to share your recent feedback 😊
We really do appreciate it and we’ll share what you’ve said with the rest of the team!

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly

11 September 2025
Unprompted review
Scott Arms Dental Practice logo

Reply from Scott Arms Dental Practice

Thank you Prabodh for you 5* feedback 😊
See you again at your next appointment!

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