Scott Arms Dental Practice Reviews 

371
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly friendly, kind, and professional, making them feel at ease and well-cared for. The service provided is frequently described as excellent, with many highlighting efficient and quick treatment, even for emergencies. People appreciate the positive user experience, noting that dentists explain procedures thoroughly and listen to concerns, fostering a relaxed atmosphere. However, some customers also noted concerns regarding communication and feeling unheard during their visits. A few people mentioned instances where they felt dismissed, not listened to, or that explanations about their treatment were unclear.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their kindness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding the costs reasonable and fair for the... See more

User experience

Consumers find the user experience to be positive, with many describing it as professional, reassuring, and... See more

Customer service

Customers report positive experiences with customer service, highlighting that staff put them at ease,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an emergency tooth removal here (I was in extreme pain) and the dental surgeon who saw me was outstanding. After local anaesthesia, I felt no pain and he removed my tooth quite fast. My recove... See more

Company replied

Rated 5 out of 5 stars

I had an emergency my tooth broke I did not know what to do… I got seen to say evening at around 9pm receptionist was great didn’t catch her name but she was tall had glasses very polite, registering... See more

Company replied

Rated 5 out of 5 stars

Scott Arms Dental Practice are 100% fantastic in every way, from reception staff, dental nurses and the dentists themselves, all are so kind, gentle and professional. I was seen as an emergency with... See more

Company replied

Rated 5 out of 5 stars

Booked appointment on Sunday morning via the website. Got a appointment for 11am, paid the deposit online. Went to the surgery, was greeted in a professional and a friendly manner. Filled in my d... See more

Company replied


4.7

Excellent

TrustScore 4.5 out of 5

371 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(371)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best dentist

Very friendly dental practice, always welcome you with a smile and make you feel at ease through your whole process

7 July 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you Jan 😊
We really do appreciate that you’ve taken the time to say what you’ve said.
You feeling at ease and welcomed with a smile, is exactly how we’d want you to feel. We’ll look forward to sharing what you’ve said with the rest of the team!
We look forward to seeing you at your next appointment 😊

Rated 5 out of 5 stars

Extraction

I had a emergency appointment..I had
To have an extraction..I was very nervous but was put to ease straight away..the dentist wad very professional and polite and talked me through everything..thank you Dr imran and adela...

4 July 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Linda, for taking the time to write this 😊
We completely understand that feeling nervous before your visit is very normal, so for us to know that you felt at ease straight away, really does mean so much to us!
We’ll certainly pass on what you’ve said to Imran and Adela, they’ll be so happy to know how you felt after your appointment!
If you ever need us again in the future, we’d be more than happy to look after you again.

Rated 5 out of 5 stars

Very friendly made me feel relaxed

Very friendly made me feel relaxed, didn’t have to wait very impressed with the whole experience and thank you to the dentist and assistant.

2 July 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Vincent, for this lovely feedback 😊
It really does mean a lot to us to know that you felt relaxed and happy with the overall experience, this is exactly how we’d want you to feel!
We’ll certainly pass on what you’ve said to the dentist and nurse who looked after you!

Rated 5 out of 5 stars

Professional team of staff

Professional team of staff
Quick diagnosis and treatment
Clean and tidy

27 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for the lovely review, Caroline 😊
We’re delighted to know that you were happy with the service, we will certainly pass on your kind comments to the team!

Rated 5 out of 5 stars

Demi and Alana are a brilliant team

Demi and Alana are a brilliant team! From the moment I arrived at Scott Arms Dental Practice, I felt completely at ease in their care. They were professional, friendly, and incredibly reassuring throughout my visit. Both took the time to explain everything clearly, which really helped me feel comfortable and informed. Their teamwork and attention to detail were outstanding, and I left feeling confident in the treatment I received. It’s not often you can say a dental visit was a pleasant experience, but thanks to Demi and Alana, it truly was. I highly recommend them to anyone seeking top-quality dental care.

15 March 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for your lovely feedback and kind words 😊
What you’ve said really does mean so much to us!
We’ve passed on what you’ve said to Demi and Alarna and they’re delighted to know how you felt after your recent visit to us.

Rated 5 out of 5 stars

Very stressful day all round

Very stressful day all round
They calm me down immediately which helped me tremendously

27 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you for taking the time to share your recent feedback, Sharon 😊
We understand that it is very normal to feel the way you did, so for us to know that we were able to make you feel calm means a lot to us, as that is exactly how we’d want you to feel!

Rated 5 out of 5 stars

Excellent service

I called for an emergency appointment at 9am and I was seen just over 2 hours later by Dr Nikki Gallagher and her team who were amazing. Nikki was professional, kind and made me feel at ease. I am really pleased with the outcome of my appointment today. Highly recommend Dr Nikki Gallagher. All the staff were very friendly 😃

25 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you for your lovely comments on your recent visit to us, El 😊
We’re delighted to know that we could get you seen so quickly, especially as you were in some discomfort.
We’ll look forward to sharing what you’ve said with Nikki and the rest of the team, they’ll be so pleased!
If you ever need us again in the future, we’d be more than happy to look after you again!

Rated 5 out of 5 stars

Look after anxious patients

Vicki is always sensitive showing patience when I am anxious.
Thank you.

24 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you for the lovely feedback, we really appreciate you taking the time to say what you’ve said 😊
We’ll pass on what you’ve said to Vicki, she will be delighted to know how she’s made you feel.
See you again soon 😊

Rated 5 out of 5 stars

Amazing staff and dental practice 5 stars from me

A great service and really professional staff, my dentist Dr Argun Gill has been amazing from my 1st visit and ive felt comfortable and relaxed every visit ive made, even better i have a fantastic smile back giving me my confidence back, thank you Scott Arms dental practice you are all amazing, Darren Roberts

23 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much Darren, for your kind words 😊
For us to know that you felt comfortable and relaxed is wonderful, along with knowing how happy you’re with your smile and new found confidence – it doesn’t get much better than this for us!
We’ve passed on what you’ve said to Arjun and you’ve made his day, so thank you again 😊
We look forward to seeing you at your next appointment.

Rated 5 out of 5 stars

I was able to get an emergency dental…

I was able to get an emergency dental appointment quickly and was even offered alternative time slots, which was really helpful. From the moment I arrived, the staff were incredibly welcoming and polite. The dentist I saw was empathetic, efficient, took the time to explain everything clearly and made me feel at ease throughout the visit. I would definitely recommend this practice to others.

21 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for this wonderful feedback, Sana 😊
For us to know that you were able to get an emergency appointment to suit you, that you felt welcomed when you arrived, that the dentist made you feel at ease throughout your appointment and that you would recommend us to others; really does mean so much to us, as this is exactly how we would want you to feel!
We’ll certainly share what you’ve said with the rest of team – they’ll be delighted 😊
If you ever need us again in the future, we’ll be more than happy to take care of you again.

Rated 5 out of 5 stars

Philippa and Dara are always careful…

Philippa and Dara are always careful and it’s always pain free

18 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you for this Nigel 😊
We will pass on what you’ve said to Philippa and Dara, they’ll be so happy to read this.

Rated 5 out of 5 stars

Great service

Great service yet again been multiple times when ive had tooth issues. Easy to book lots of times available and such lovely staff from reception to dentist and dental nurses and have always sorted out my issue. Thank you

17 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for this lovely review, Janine 😊
We’re delighted with what you’ve said and we look forward to sharing your feedback with the rest of the team.
If you ever need us again in the future, we will be more than happy to take care of you again.

Rated 5 out of 5 stars

Would highly recommend!!

I had Dr Demi Patel as an emergency appointment, she was absolutely amazing as well as her assistant, I didn’t manage to catch her name. I have never had a dentist like her. The receptionists were also amazing, they were very helpful and friendly. Also such a calm environment. This experience has actually made me question going private and keeping this dental surgery as my go to rather than being on the NHS at a different dental practice. I have no complaints what so ever. Thank you all for your help, it was seriously appreciated by me and my girlfriend :)x

12 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you so much for this lovely feedback, this really does mean so much to us all 😊
Everything you’ve said is exactly how we’d want you to feel. We understand feeling apprehensive is very normal, so for you to say that the staff were friendly and helpful whilst in a calm environment, really does make us smile!
We look forward to sharing what you’ve said with the rest of the team especially with Demi, Alana and the reception team- they really will be so happy!
If you ever need us again in the future, we would be more than happy to take care of you again 😊

Rated 5 out of 5 stars

Excellent service and treat you nicely

Excellent service and treat you nicely
They give you info you need and don’t force you to do payments for treatments if you don’t really need to have it done

11 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Lee, we really do appreciate you taking the time to write this 😊
We’re so pleased you left feeling the way you did and we’ll certainly pass what you’ve said to the rest of the team!
Look forward to seeing you again 😊

Rated 5 out of 5 stars

Dr Deborah Hurst gave excellent advice…

Dr Deborah Hurst gave excellent advice and treatment. As always made me feel comfortable and relaxed while replacing a filling that needed to be done. Please pass on my comments and thanks

6 June 2025
Unprompted review
Scott Arms Dental Practice logo

Reply from Scott Arms Dental Practice

Thank you, Ross, for this lovely review of your recent visit to us 😊
We’ve passed on what you’ve said to Dr Deborah Hurst and she is thrilled to know that she was able to make you feel comfortable, relaxed whilst carrying out the treatment – this really has meant a lot to her, so thank you again!

Rated 5 out of 5 stars

Emergency tooth extraction

I can’t remember the dentists name, but I am a very anxious patient and usually have any work done under sedation how ever I was in severe tooth pain which I had two weeks earlier antibiotics was given and went away however it came back, so booked a emergency appointment here. he was very reassuring and gentle as can be, I explained it’s the needles what I am scared off due to past experiences he made me feel at ease and so did the dental nurse. He gave me option of more antibiotics but that day I had worked myself up to have this tooth out so I just went for it and so glad I did so now I will go back to my normal dentist and have the work I need doing without the long weight for referral for sedation. Thank you so much. Highly recommend for emergency dentist

7 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Rachel Edwards
Thank you so much for taking the time to write this, Rachel, what you’ve said really does mean so much to us.
The dentist who looked after you was Dr Gav Sidhu, so we’ll certainly make sure what you’ve said is passed onto him and his nurse, Eve, they’ll both be delighted!
Knowing that you felt reassured and at ease is exactly how we’d want you to feel 😊
We are here for you, if you ever needed us again in the future.

Rated 5 out of 5 stars

Excellent

Dr. Sukhi is always so wonderful. Efficient and competent. I would never trust anyone else with my teeth

27 May 2025
Unprompted review
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Reply from Scott Arms Dental Practice

We’re so pleased to read this lovely feedback and we will certainly pass on what you’ve said to Dr Singh.
He’ll be delighted to read this, so thank you for taking the time to say what you've said 😊
See you again soon Nicky!

Rated 5 out of 5 stars

Same as before

Same as before, second to none service, and always with a smile.

3 June 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Steve, what you’ve said it really does mean a lot to us!
We look forward to seeing you again 😊

Rated 5 out of 5 stars

Absolutely 👍 top book!!

Absolutely 👍 top book!!!
First class Dental Practice from Receptionists Nurses Dentists!

30 May 2025
Unprompted review
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Reply from Scott Arms Dental Practice

Thank you, Pamela, for taking the time to write this lovely 5* review 😊
We’ll look forward to sharing what you’ve said with the rest of the team!
We look forward to seeing you again😊

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