Had to return a club that had developed a fault. Scottsdale provided a returns label almost immediately, the club was sent back to the manufacturer and even though it was officially out of warran... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of ret... See more
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Return customer of Scottsdale Golf. Previously bought top quality golf wear for my son’s birthday and Christmas. Speed of delivery is worth a mention. Order one dsy, receive parcel next. Cannot fa... See more
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I received excellent customer service from Leanne at Scottsdale. Having ordered the wrong club I reordered the correct one. Returning the original through DPD due to its length wasn’t easy. However... See more
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Company details
- #28 of 51 best companies in Golf shop
- #16 of 27 best companies in Golf club
- #75 of 235 best companies in Men's clothes shop
- #65 of 220 best companies in Shoe shop
- #69 of 131 best companies in Sporting Goods Shop
- #42 of 144 best companies in Sportswear Shop
About Scottsdale Golf
Written by the company
Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Contact info
Unit 4c, Stretton Distribution Centre, WA4 4QT, Warrington, United Kingdom
- 0333 355 1818
- pro@scottsdalegolf.co.uk
- www.scottsdalegolf.co.uk
4.7
Excellent
14k reviews
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Reply from Scottsdale Golf
Hello,
Thank you for your lovely review! ⭐ We’re so pleased to hear you were happy with our service, speedy delivery, and the price of your garment. We really appreciate your support and hope to welcome you back again soon! 😊
Brilliant return/replacement process
Shaft on my driver broke after only owning for a couple of months. I contacted Scottsdale golf and my case was handled by Oliver Maroney. Very smooth process from start to finish, really helpful, replied quickly and was able to get me a new shaft from Ping. As an added bonus this was sent out on next day delivery. Brilliant service, thank you Oliver! P.s love the name
26 August 2026
Unprompted review
Reply from Scottsdale Golf
Hello,
Thank you so much for taking the time to leave such a fantastic review! ⭐ We’re sorry to hear about the issue with the shaft, but we’re delighted that Oliver was able to make the process smooth and hassle-free for you.
It’s great to hear that his quick responses and the next-day delivery helped get you back on the course as quickly as possible. We’ll be sure to pass your kind words on to Oliver — and we’ll let him know you love the name too! 😄
Thanks again for choosing Scottsdale Golf, and we hope you enjoy many more rounds with your new shaft! ⛳
I complained about a Labb HC failing…
I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo returning customer - that’s how to do it. Special mention to Leanne who dealt with the complaint.
21 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you for such a fantastic review! We’re really pleased to hear that Leanne was able to resolve the issue with your L.A.B. Golf headcover so quickly and arrange a replacement for you. We pride ourselves on providing fast, hassle-free customer service, so it’s great to know we were able to get this sorted within 24 hours and have the replacement with you the following day. We’ll be sure to pass your kind words on to Leanne. Thank you again for your support and for choosing Scottsdale Golf — we look forward to welcoming you back! ⛳
Easy to order and delivery happened as…
Easy to order and delivery happened as stated. Quality of goods as advertised as per reduced price in sale
12 August 2026
Reply from Scottsdale Golf
Thank you for your great review! We’re delighted to hear that you found the ordering process easy, your delivery arrived as expected, and that you were happy with the quality of your purchase. It’s also fantastic to know you felt the product represented good value at the sale price. We really appreciate your support and hope to see you shopping with Scottsdale Golf again soon! ⛳
Had an issue with a golf set I bought…
Had an issue with a golf set I bought as a gift for my nephew thought no fault off the company at all and when I contacted them the service from start to finish was first class !!! Oliver was so so helpful emailed me straight back and organised everything to be replaced and let me no when the return would be arranged definitely would use this company again and tell friends and family to do the same ..
18 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you so much for taking the time to leave such a fantastic review! We’re really pleased to hear that Oliver was able to assist you and make the replacement process as straightforward as possible. We understand how important it is when purchasing a gift, so it’s great to know we could get everything resolved quickly and keep you updated throughout. We’ll be sure to pass your kind comments on to Oliver. Thank you again for your support and recommendation — we really appreciate it and look forward to helping you again in the future! ⛳
Had a broken Taylormade Qi35 3 wood…
Had a broken Taylormade Qi35 3 wood head, got in touch with scottsdale and they sorted it super quickly. Returned the product and was sent the Qi4d newer version within a week.
Fantastic aftersales service 👏
12 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you for the fantastic review! We’re really pleased to hear that our aftersales team was able to resolve the issue with your TaylorMade Qi35 3 wood quickly and get a replacement arranged for you. It’s great to know you received the newer Qi4D within the week and were happy with the service. We really appreciate your kind words and hope you enjoy your new 3 wood! ⛳👏
Very professional and knowledgeable…
Very professional and knowledgeable about there products, customer service is first class
21 August 2026
Reply from Scottsdale Golf
Thanks for the great feedback. We’re glad you found the team professional and knowledgeable, and we really appreciate your kind words about our customer service.
Excellent service as always
21 August 2026
Reply from Scottsdale Golf
Thanks for the feedback. We really appreciate your continued support.
I purchased a Lab Putter Eliss was the…
I purchased a Lab Putter Eliss was the assistant going through different styles of putters landed on a Lab Putter love the Putter the customer service was excellent every time I visit the shop the staff are 100% there a credit to the company
21 August 2026
Reply from Scottsdale Golf
Thanks for the great feedback. We’re really pleased you found the right putter and that Eliss and the team were able to help. We really appreciate your kind words about the staff and your continued support.
Item price & delivery time
21 August 2026
Reply from Scottsdale Golf
Thanks for the feedback. We’re glad you were happy with the price of the item and the delivery time.
Reply from Scottsdale Golf
Thanks for the feedback. We really appreciate the kind words and your support.
Just bought some footjoy packard…
Just bought some footjoy packard premiere shoes easy process good service speedy delivery
Thanks
21 August 2026
Reply from Scottsdale Golf
Thanks for the feedback. Glad to hear you found the process easy, the service good and the delivery speedy. Enjoy the new FootJoy shoes!
Amazing!!
I honestly couldn’t recommend Scottsdale Golf enough! I got in touch regarding a pair of faulty golf shoes and the customer service was absolutely amazing from start to finish.
They quickly sourced a replacement pair and had them sent out to me in no time. The communication throughout was brilliant too, super responsive, helpful and kept me updated every step of the way.
Such a refreshing customer service experience and exactly how these things should be handled. Thank you so much to the team at Scottsdale Golf! ⭐️⭐️⭐️⭐️⭐️
25 August 2026
Unprompted review
Reply from Scottsdale Golf
Thanks for the fantastic feedback. We’re really pleased we could get the replacement sorted quickly and keep you updated throughout. We really appreciate your recommendation and kind words about the team.
Reply from Scottsdale Golf
Thanks for the great feedback. We’re glad you were happy with the product, price and delivery.
Reply from Scottsdale Golf
We’re sorry to hear there’s been an issue with your delivery. The item was dispatched from us on 14th August and was marked as delivered by our courier on 15th August, having been handed to someone at the door.
A member of our customer service team will be in touch to discuss this further and help resolve the issue.
Excellent customer engagement on a…
Excellent customer engagement on a custom order
Delivery 10 days early too !!
25 August 2026
Unprompted review
Reply from Scottsdale Golf
Thanks for the great feedback. We’re glad we could keep you updated throughout the custom order and get it delivered 10 days early.
Excellent service always and would most…
Excellent service always and would most certainly recommend Scottsdale Golf
14 August 2026
Reply from Scottsdale Golf
Thanks for the great feedback and for recommending Scottsdale Golf. We really appreciate it.
Top Service..
21 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We're delighted to hear you were pleased with the service you received. We really appreciate your support and hope to welcome you back to Scottsdale Golf again soon!
Excellent product at good price…
Excellent product at good price delivered free of charge.
21 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We're delighted to hear you're pleased with the product and found it to be great value for money. It's also great to know you benefited from our free delivery service. We really appreciate your support and hope to see you again at Scottsdale Golf soon!
Clubs purchased but no wrench supplied
Clubs purchased are adjustable, but do not come with wrench. Very odd. I expected better of Scottsdale as I am a long serving customer.
Luckily there are plenty of alternatives that friends and family will be advised to used.
21 August 2026
Reply from Scottsdale Golf
We apologise that you did not recieve a wrench with this product. As advised by one of our Customer Service Advisors, it was informed in the listing of the driver you purchased that no wrench was included with this. These clubs are supplied by the brand directly and not all brands will include a wrench with their clubs.
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