I complained about a Labb HC failing due to magnets….. within 24 hours received a response for CS about providing a FOC replacement. Just gave them POP. Cover arrived next day. Nice… a defo ret... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ordered 4 shirts which arrived promptly, I kept two but had to send two back as I wasn’t keen on them, I received fantastic customer service support from Leanne in regards to my returned parcel an... See more
Company replied
Had to return a club that had developed a fault. Scottsdale provided a returns label almost immediately, the club was sent back to the manufacturer and even though it was officially out of warran... See more
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I had to return a faulty pair of shoes. The team were great and sorted out a quick free next day return. The issue I then faced was that my shoes weren’t in stock in my size and Oliver the head of ret... See more
Company replied
Company details
- #28 of 51 best companies in Golf shop
- #16 of 27 best companies in Golf club
- #75 of 231 best companies in Men's clothes shop
- #62 of 217 best companies in Shoe shop
- #69 of 129 best companies in Sporting Goods Shop
- #44 of 144 best companies in Sportswear Shop
About Scottsdale Golf
Written by the company
Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.
Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.
Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.
Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!
Contact info
Unit 4c, Stretton Distribution Centre, WA4 4QT, Warrington, United Kingdom
- 0333 355 1818
- pro@scottsdalegolf.co.uk
- www.scottsdalegolf.co.uk
4.7
Excellent
14k reviews
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I used your chat bot to ask for help
I used your chat bot to ask for assistance with sizing as the belt I was purchasing didn’t come in the usual waist sizes of 2” increments. My husband is a 36” waist I was encouraged to get a L/XL but it was huge! So I’ve had to return it and lose the postage costs even though I didn’t pay any to have it delivered!!
18 August 2026
Reply from Scottsdale Golf
We’re sorry to hear that the sizing advice provided by our chatbot was incorrect and caused you to incur return postage costs. A member of our team will reach out to your regarding this straight away.
Perfect company to buy from
Perfect company to buy from. Good stock delivery times are great good customer service
11 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re delighted you’re happy with our stock, delivery times and customer service. We really appreciate your support!
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you received great service from our team. We really appreciate your support and look forward to helping you again in the future!
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you were pleased with your order and that it arrived on time. We really appreciate your support and hope to see you again soon!
The purchase and transaction was…
The purchase and transaction was straightforward, and delivery on time.
18 August 2026
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear that your purchase was straightforward and that your order arrived on time. We really appreciate your support and hope to see you again soon!
The fitting of my driver and putter was…
The fitting of my driver and putter was a really great experience.
Both the people and their knowledge proved to be extremely enjoyable and equally successful.
I have been to Warrington a number of times and never been disappointed with their service and advice
17 August 2026
Reply from Scottsdale Golf
Thank you so much for your fantastic review! We’re delighted to hear that you had such a great experience with your driver and putter fittings, and that the team’s knowledge and advice made the process both enjoyable and successful.
Sam was very helpful with my custom…
Sam was very helpful with my custom fitting. The custom order was delayed. But Scottsdale were apologetic and kept the communication updates until the item was depatched.
10 August 2026
Reply from Scottsdale Golf
Thank you for your fantastic review! We’re delighted to hear that Sam was so helpful with your custom fitting and that our team kept you updated throughout the delay with your order. We appreciate your patience and understanding, and we’ll be sure to pass your kind feedback on to Sam. We hope you enjoy your new club!
Reply from Scottsdale Golf
Thank you for your lovely review! We’re pleased to hear you received good service and that our communication was up to standard.
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you received great service and that your order arrived on time.
Reply from Scottsdale Golf
Thank you for your lovely review! We’re delighted to hear you received brilliant and prompt service from our team.
Reply from Scottsdale Golf
Thank you for your continued support and for taking the time to leave us a review! We’re delighted to hear that you continue to enjoy our fast delivery and easy ordering process.
Great customer service and resolution!
Leanne and the team at Scottsdale were very efficient, freindly and effecitve in resolving an issue in which the manufacturer put the wrong shaft in a custom club. Really great work with a fast turnaround! Would always reccomend especially due to Leanne and the customer experience team.
21 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you so much for your fantastic review! We’re delighted to hear that Leanne and the team were able to resolve the issue with your custom club quickly and efficiently. We really appreciate your kind words about the customer experience team, and we’ll be sure to pass your feedback on to Leanne. Thank you for your recommendation and continued support!
Fantastic service
Fantastic service. I’ve bought a few things from Scottsdale before and the service has always been great. On the one occasion my parcel went missing, Tanya in customer services sorted things out very quickly, with no fuss. Excellent all round.
21 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such consistently positive experiences with Scottsdale Golf. It’s also great to hear that Tanya was able to resolve the issue with your missing parcel quickly and smoothly. We’ll be sure to pass on your kind words to her!
Find myself returning to this fine…
Find myself returning to this fine retailer of all things golf attire on a yearly basis.
10 August 2026
Reply from Scottsdale Golf
Thank you for your continued support and for taking the time to leave such a lovely review! We’re delighted to hear that you return to Scottsdale Golf year after year for your golfing attire.
Shopped with Scottsdale on a fair few…
Shopped with Scottsdale on a fair few occasions now, and I wouldn’t shop anywhere else. I’ve even had courier problems, and Scottsdale were straight on the case and resent the following day.
17 August 2026
Reply from Scottsdale Golf
Thank you so much for your continued support and for taking the time to leave such a fantastic review! We’re delighted to hear that you continue to choose Scottsdale Golf and that our team was able to step in quickly and resolve the courier issue for you.
I’ve still not received the item
I’ve still not received the item, which I had to pay next day delivery for, and it’s been delayed almost a week.
UPDATE: Very pleased to report that Scottsdale Golf got involved and resolve this for me, thank you
16 August 2026
Reply from Scottsdale Golf
We apologise that you have not recieved your delivery. Should you have any issues with a delivery we advise our customers to reach out to us as soon as possible so we can get this ressolved as quickly as possible. A member of our team will reach out to you regarding this so we can get this sorted for you straight away.
Tanya was great
Tanya was great, responsive and resolved my query within minutes
21 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you so much for your lovely review! We’re delighted to hear that Tanya was able to help and resolve your query so quickly. We’ll be sure to pass on your kind feedback to her!
Order cancelled and not communicated
After placing my order I received order confirmation, delivery notifications and more. Upon follow up 2 days after delivery was expected, I was told my order was flagged as fraud and was therefore cancelled. I had previously emailed and received no response. Very frustrating and ended up ordering from elsewhere. Not sure I would trust again due to the poor communication.
20 August 2026
Reply from Scottsdale Golf
We sincerely apologise for the inconvenience caused. I can see that a member of our team has been in contact with you regarding this matter. They will reach out to you again to discuss this further, as a resolution was previously offered but was not proceeded with at the time. We hope we can resolve this for you.
Always efficient fast reliable.
17 August 2026
Reply from Scottsdale Golf
Thank you! We're delighted to hear that you find our service efficient, fast and reliable.
I bought a Garmin golf watch which…
I bought a Garmin golf watch which became faulty after a year and a half. Oliver was super helpful, investigating the faulty watch and sending out a brand new replacement to me. It all happened quickly and easily.
14 August 2026
Unprompted review
Reply from Scottsdale Golf
Thank you so much for your fantastic review!
We’re really pleased to hear that Oliver was able to help with the issue you experienced with your Garmin golf watch and make the process quick and straightforward. We understand how frustrating it can be when a product develops a fault, particularly after you’ve had it for some time, so we’re delighted that Oliver was able to investigate this for you and arrange a brand-new replacement.
It’s great to hear that you found the whole process easy and that you were kept well looked after throughout. We’ll be sure to pass your kind comments on to Oliver, who will be delighted to hear your feedback.
Thank you again for choosing Scottsdale Golf and for taking the time to share your experience. We hope you enjoy your replacement Garmin and get plenty of use out on the course! 🏌️♂️
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