Scout Adventures Reviews 

291
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and supportive. Many found the activities engaging and well-led, contributing to a positive experience. Facilities, including accommodation and equipment, were often described as amazing, safe, and well-maintained, with tasty food options. However, some customers noted issues with facility cleanliness and maintenance, particularly in accommodation and bathrooms. A few also experienced problems with online administration and automated systems, causing invoicing frustration. Additionally, some reviewers mentioned inconsistencies in activity access or occasional poor service and lack of staff availability.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Facilities

Reviewers mention ambiguous feedback about facilities, with many praising the safe, well-maintained... See more

Website

Reviewers highlight ambiguous aspects of the website, with many customers praising the site itself, its... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers having an unforgettable... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising clean and comfortable accommodation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scarefest 2025 my scouts went to Scarefest at Gilwell Park, they had a fantastic time, the activities were great, the firework were fantastic, the staff and volunteers were very helpful, all scouts n... See more

Rated 5 out of 5 stars

The staff were all helpful, friendly and welcoming. The location was well kept, plenty of space for the scouts to run around, but pitches were well located to give privacy from other groups. Scout... See more

Rated 5 out of 5 stars

Upon arrival, it was clear that the accommodation block hadn't been thoroughly cleaned, as many of the bedrooms were still dirty. The condition of the toilets and bathrooms left much to be desired, as... See more

Rated 5 out of 5 stars

From the very first phone call to enquire about site hire, communication from Oli was great. He was very friendly and helpful. The support continued throughout our visit at Gilwell Park and ou... See more


Company details

  1. #13 of 13 best companies in Outdoor Activity Organiser
  2. #3 of 3 best companies in Campsite

Written by the company

Scout Adventures exists to provide safe spaces for young people to take part in adventures which challenge and inspire them. At the heart of what we do is the Scout method - with experiences built around team work, spending time outdoors, camping, leadership and taking responsibility for yourself, each other and the environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(291)

32 reviews in the last 12 months

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Rated 4 out of 5 stars

Egg hunting on the training field at dusk

We are a very local Cub pack, possibly the closest physically to Gilwell park as we meet in Chingford Station road. I have visited the location hundreds of times. It’s a great home for scouting with numerous interesting sites and fun area’s. We visited some of the historic faith sites, the great oak tree and the Training field on this occasion.

1 April 2025
Rated 1 out of 5 stars

Gilwell Park

We stayed in The Branchett Lodge for our Winter Camp and never again. The building was dirty and the electric in the kitchen was faulty due to a leak in the roof. We spent the weekend worrying that the leak would cause a fire in the electric lighting cable, (even though an electrician had removed the light fitting and taped the wires together) and mopping the floor due to water puddles caused by the leaking roof.

22 November 2024
Unprompted review
Rated 4 out of 5 stars

Good but surprised that nearest toilet block was closed

It would have been nice for the site to have the nearest toilet block to us open when we arrived rather than us having to ask for it - the site was a good 10-15 minute walk from the nearest open block. Too far. But, to be fair, the block was reopened quickly after our request.

23 November 2024
Rated 5 out of 5 stars

Activity Weekend

Absolutely fantastic weekend thoroughly enjoyed by all the Scouts. A full and varied program of activities was put on. The instructors were friendly and assertive when needed and also encouraged and motivated the youngsters to give it their best shot and challenge themselves. Continually reinforced a teamwork ethic and got everyone to participate at some point over the weekend. Will definitely attend again in the future.

9 November 2024
Rated 5 out of 5 stars

We had the best time!

We had an absolutely amazing time, lovely clean accommodation, the food was amazing and they kept us well fed throughout our stay. The staff were absolutely amazing—so friendly, supportive, and dedicated to making our experience unforgettable. They went above and beyond to ensure everyone felt included and had a great time. From organising fun activities to sharing their knowledge and passion for the outdoors, their enthusiasm was contagious. Highly recommend this adventure for anyone looking for adventure and make lifelong memories!
1st Byker Scouts

25 October 2024
Rated 5 out of 5 stars

Active

Organised, friendly, safe, active: our children gained a great deal from the experiences and the teaching staff had opportunity to identify needs in children of which we were unaware! Super-helpful! We will be back.

27 October 2024
Rated 5 out of 5 stars

Great experience

First class experience for all of our leaders and young people. Well organised activities, lots of fun, great food, good accommodation - highly recommended by 1st Killingworth Scout Group

20 October 2024
Rated 4 out of 5 stars

Helpful team - great experience

The staff at Youlbury were incredibly helpful with some last minute changes - (I would add much better when you speak to them in person than via email).
Our group of 16/17year olds had a fantastic time and really appreciated all of the activities put on for them; they even got fully involved in songs around the campfire! We would definitely go back again.

25 September 2024

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