Scrap Car Network Reviews 

24,940
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 662 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of the entire process from start to finish. Many people appreciate the friendly, professional, and helpful staff who make interactions pleasant and ensure everything is handled smoothly. Reviewers often receive the highest quotes for their vehicles, and payments are typically processed quickly, often within hours of collection. The delivery service is also frequently commended for its promptness, with drivers calling ahead and arriving on time for hassle-free collection. However, some people were dissatisfied with collection issues, including drivers not showing up or being informed at the last minute that their vehicle type could not be collected. A few other people also felt that payment was delayed or that communication regarding collection times was poor.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its efficiency and ease. Many... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Payment

Consumers find payment to be positive, with many reporting that the full amount quoted was in their bank... See more

Price

People report positive experiences with price, often finding the quotes to be competitive or higher than... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Joe was brilliant. Sorting my Dads car out as he isn’t able to drive anymore. Was feeling worried about how difficult it might be. Joe was really reassuring and kept me well informed right through the... See more

Company replied

Rated 5 out of 5 stars

Gave me the highest quote arranged collection quickly and easy . Kept me informed of when time etc , driver called was so pleasant and helpful , when he came to collect was so respectful of drivers wh... See more

Company replied

Rated 5 out of 5 stars

Entered my details on website and got an immediate response.Quote was most satisfactory and date was booked for collection.Received call 30 minutes prior to pick up time so I could have everything re... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Found the website Friday booked my slot for Monday, had a confirmation email and text, a phone call on the day to say someone will be coming and then the driver called with estimate... See more

Company replied


Company details

  1. #2 of 10 best companies in Car Breaker

Written by the company

Scrap Car Network offers competitive prices for cars, vans, commercial vehicles and motorbikes, providing both one-off collections and long-term commercial contracts for householders and businesses throughout the UK. A local service, nationwide We source a local service for every customer. Our national network of partnerships with trusted, reputable businesses across the UK enables us to find a collection partner in your community, significantly reducing your carbon footprint. Through supporting local businesses, we provide employment in communities across the UK. Environmentally friendly Recycling Lives are expert recyclers, with years of experience in the industry and an ongoing commitment to diverting up to 100% of waste from landfill. All vehicles are processed in an ethical, environmentally responsible way at Approved Authorised Treatment Facilities (AATF) with full Environment Agency approval. Maximised recovery We recover as much value as possible from the vehicles we process. Where possible, we restore and resell working vehicles, or parts following careful dismantling. For scrap materials, our advanced processing systems and state of the art machinery maximise our returns from your old vehicle; as a result, we can offer you the best prices. Convenient collection We process all types of vehicle in any condition, whether they are end-of-life or in full working condition. Wherever you are in the UK, we will collect your vehicle for free at a time which suits you. Helping your community As well as providing local employment across the UK, Scrap Car Network helps to support the Recycling Lives charity, tackling homeless and unemployment. For businesses, working with us improves your corporate social responsibility due to our charitable and environmental motives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

25k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(24,940)

628 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price given

Great price given, fast service and the money was paid very quickly.

7 June 2026
Scrap Car Network logo

Reply from Scrap Car Network

Glad to hear you had a good experience :)

Rated 5 out of 5 stars

Fast, reliable, competitive.

The amount of money offered for the car was better than the competition. Really easy to communicate with the driver collecting the vehicle. Money paid within 24 hours (car was collected in the morning, money was in my account in the evening). There was only one small issue: when trying to change the collection for later date, the information did not initially register in the system and the collecting driver was not informed of the change of schedule. Luckily, that got sorted rather swiftly.
Overall good and reliable service. I sincerely recommend it.

7 June 2026
Scrap Car Network logo

Reply from Scrap Car Network

We are sorry to hear there was some difficulty with your booking however we are glad to hear we got it resolved in the end! Thank you for your review:)

Rated 5 out of 5 stars

Got a the best price for my scrap car

Got a the best price for my scrap car, the guy that collected the car was grate. And got payed the same day brilliant. Will definitely use again if needed

7 June 2026
Scrap Car Network logo

Reply from Scrap Car Network

We are glad we could help out:) Thanks for your review!

Rated 5 out of 5 stars

They were very efficient.

When I called to get my car removed. They were here the next day. They came earlier than scheduled, this helped me out. And the driver advised me what to do once the car was removed. Brilliant service

7 June 2026
Scrap Car Network logo

Reply from Scrap Car Network

We are glad our driver could help make this process as smooth as possible:)

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Price was agreed over the website, once excepted it was an easy transition. The guy that collected the car was polite and friendly. Money was in the bank within 2 hours. I would definitely recommend.

26 May 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for your review, you know where we are if you need us again:)

Rated 5 out of 5 stars

Highly recommend!…

Online process was easy and I received a phone call on the morning of pick up with a time for collection. Driver was courteous and very efficient. Price was better than what other companies offered. Payment was credited to account within a couple of days. First class service!

28 May 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

We are happy to hear you had a great experience! Thank you for your review:)

Rated 5 out of 5 stars

Superb service

Superb service. Easy to use website,prompt collection from a very professional and friendly guy and money paid into my bank a couple of hours later.
Highly recommend

1 June 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

We are happy to hear you had a good experience, thank you for the great review!

Rated 1 out of 5 stars

Stay well away from this compeny rude and very professional very very rude !!!!

Stay away from this company tryed pick up a day earlyer phoned to say was out side house then told them we was out so they then after some 10 mins on phone left and the next day they was supposed to be a p.m. booking slot waiting from 12 o’clock till 9 pm he turned up to pick the car up ever time I have used a company money when in to bank when they clicked collected but still waiting now for my money that I deffo will be getting allso phoned up to some 1 that was total rude and did not care all they sed was well it was picked up wast it and paying is only available before 3 pm

2 June 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Hi Steven, sorry to hear that you didn't have a good experience with us! I have looked into your booking and can confirm you have now been paid. Our finance team release payments all at once so they do have to be in by a certain time and later collections do roll over to the next day as stated at the time of booking. Our drivers can sometimes get delayed due to unavoidable situations however I am sorry to hear that this happened. If you would like us to investigate this further please contact us at complaints@globalardour.co.uk , thank you.

Rated 5 out of 5 stars

Quick and easy service

Contacted online and they collected the next day! Easy and reliable. Job that I'd been putting off for months was completed within 24 hours thanks!

2 June 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Happy we could help! Thank you:)

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. The driver called ahead to let me know when he would be arriving, which was really helpful. He was friendly, professional, and made the whole process easy.

The quote I received was the best I could find, and everything was handled smoothly. I was given clear instructions on what I needed to do online to notify the DVLA for my own records, and the company took care of the rest.

My car was collected the very next day, and the pickup itself was quick and hassle-free. I would definitely recommend this company to anyone looking to scrap their vehicle.

2 June 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

It's great to hear you had such a great experience! Thanks for your review :)

Rated 5 out of 5 stars

Great experience

Great experience. Scrapcarnetwork gave the highest quote to scrap my old car. It was simple to get a quote and then book a collection. I was kept up to date by text and email, and on the day of collection Becky (The driver....Yes a girl) rang me 20 mins before to say she was on her way. I cant explain how much I was impressed by this girl, I have had my own recovery/delivery trucks in the past and believe me Becky knows the game inside out, she is a proper asset to her company, she was polite and efficient and explained what I needed to do next, she explained that although the Emails said payment should be in my account within 2 working days, it would probably appear the same day which it did. In all a great and efficient service. Well impressed.

1 June 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

Thank you for such a lovely review! We're so glad to hear you had such a great experience with Becky:) You know where we are if you need us again!

Rated 5 out of 5 stars

Paid what they said they would.

My car was on its last legs. Had to be scrapped. Came across the Scrap Car Network website.

Entered my car registration and post code and got an instant quote. I was happy with the quote and booked the next available slot which was 5 days away.

I picked the AM slot (7am - 12 pm). Got a text and an email the day before collection as a reminder.

The following day, the driver called telling me he was 30 minutes away, and 30 minutes later he arrived.

The process was easy and smooth. He put my car on his truck and that was that. All done in 10 minutes.

I got the money they promised they would pay, in my bank account, the same day.

Well pleased. I would recommend them.

28 May 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

We're glad to hear you had such a smooth process, thank you:)

Rated 5 out of 5 stars

BRILLIANT COMMUNICATION and SERVICE

BRILLIANT COMMUNICATION. AND SERVICE. After 8 years my wife's trusty 2007 Golf TDi had reached the end of the line . So she's bought a newer car. It ran and drove, and was still Mot'd,but i really didn't want the expense and effort/time of putting right the advisories on the MOT, so i could sell it for a couple of hundred quid more to notoriously difficult to deal with, bargain basement,want something for nothing car buyers. So we decided to scrap it. Our experience with this company was brilliant from start to finish. Cosmin,the collection driver is a true credit to your company. He phoned me a few times to clarify details,and arrange the collection,both swiftly and kindly. Money was in my bank same day. Thank you

26 May 2026
Unprompted review
Scrap Car Network logo

Reply from Scrap Car Network

We are so happy to hear that your experience was so positive! All our staff and drivers do their best to help! Thank you for your review:)

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