We when entered the showroom we where left to become aware of our environment before being approached. Gave us a chance to view surroundings and take in the lovely scent on entering as well. Blake approached us in a polite manner and then gave us space to view your products staying over in the background and if required gave us information ℹ️ n the product. Blake was very knowledgeable and a lovely person to deal with. He is a credit to your company. We took 24 hrs to make our decision and returned next day. Blake was not on duty but a lovely female member took our order. She was lovely and polite. It has been a pleasure to purchase our suite from you. First time I ve gone into a furniture shop and not pounced on the minute I'm in the door. Also no pushiness from staff. Finally a furniture store that has got it right and beautiful quality furniture. DFS could learn a lot from you. Thank you

Friendly welcoming atmosphere, spotlessly clean beautifully laid out store.
Michael was helpful, patient and took time to explain all questions I had.

Sales person was very informative re our options without being pushy, leaving us to make up our minds about what we were looking for. We then narrowed down our requirements by sitting on the various seat ranges. once we had decided, the salesperson Michael then explained which ranges would best suit these. we were then able to make our final selection and place order.

Staff greeted us but allowed us to browse at our leisure until we needed them. Assistant was extremely helpful and the purchase process was quick and easy. Gave full information on the product and insurance package. Will definitely shop there again.

They have beautiful sofas of good quality and great deals as well.Staff was very helpful Lisa she explained everything very well which helped us to make an informed decision

Blake made us feel very comfortable and was very knowledgeable. Really pleased with the customer service.

Lovely salesman very helpful

The lovely welcome when we came in by Sam and knew exactly when sofa we were looking for even though we did not know the name - we got amazing price on the sofa basically half price

Got delivery of my new corner sofa yesterday and in the whole very happy with the quality and look of it apart from the way the delivery men set it up. The entertainment unit was set up next to the corner seat which cuts off the space needed to sit comfortably on. The entertainment unit should be positioned next to the recliner chair. Went into the store I ordered it from and their colleague agreed with me and asked to send a photo and email, which I have done. Excellent customer service from all staff who I encountered in the store from ordering to follow up.

I had a great experience buying a sofa today. Sam was so helpful and knowledgeable on the product. He had a great personality and he didn't pressure us into buying. Which I feel a lot of places do! Can't wait for my sofa to arrive in time for my birthday!

Friendly, knowledgeable staff.
Quality, stylish sofa bed.
Comfortable, attractive sofa easily converts to a good-size double bed with supportive mattress.

Helpful and efficient delivery.

Lisa the sales assistant was great friendly and very helpful, very knowledgeable with guidance on style and design and not pushy. She listened to exactly what we were looking for and we take our time two days and still lisa was friendly and patient. Finally we got it spot on and would like thank lisa and the staff for their friendly, relaxed atmosphere they create thanks guys

Salesperson Michael was an absolute sweetheart to deal with. So much so that Ive come back on Sunday morning to buy a sofa. X

My husband and myself visited the Aberdeen sgowroom to purchase some sofas.
Met Derek who was fabulous. He was very helpful and friendly.
We finalised an order with Lara who was lovely and very informative.
However when we went home, we realised we liked another sofa and went back to request if we can swap the sofas. Lara was the best.
She amended our order with patience and we can't thank her enough for all she did. I would give her 10 stars.
Thanks Lara & Derek.

Sam was excellent, very helpful. Would highly recommend

Visited the store on Sunday to have a look and returned on Monday to purchase. Both members of staff were very helpful and informative when it came to offers available. Made my 86yr old granny’s life so much easier which is always a bonus

Michael was very welcoming Professional & very knowledgeable He could not have been more patient helpful and respectful So we had no choice😂 but to buy two new beautiful matching sofas So thank you for all your help from two very happy customers 👍👍👍

Sam was absolutely brilliant! We told him what we wanted and he took us straight to a sofa which was perfect for us. He made the process so simple and was very informative. A truly lovely man.
The store was beautiful with a lot of selection (and smells amazing too)! Brilliant service all round and will definitely be returning.

Attentive but not pushy or overbearing staff. Helpful and knowledgeable about the products and supportive but not demanding.
Very good experience of a team working together