Friendly welcoming service answered all out concerns and questions professionally and sold us exactly what we wanted. now waiting on the dilivery for the next leg of our purchasing journey.
Location
Switch location5 The Peel Centre, Whitebirk Drive, BB1 3HT Blackburn, Lancashire,, GB
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See what reviewers are saying
A suitable single and triple recliner were selected in store with good explanations and advice from the shop assistants. Initially we were told it would take 3 months for delivery, in fact communicati... See more
From ordering to delivery i cannot fault SCS. The quality of our new furniture is great and yes, it took some weeks to deliver, but as it came from Italy then I'm still impressed. Very happy. Del... See more
Great friendly service. The staff certainly appear to take pride in the layout of the shop and the products they sell. Unfortunately, we were disappointed to find out that the sofas we bought would... See more
Company replied
Company details
- #257 of 394 best companies in Home Furniture Shop
About poltronesofà - Blackburn
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
5 The Peel Centre, Whitebirk Drive, BB1 3HT, Blackburn, Lancashire,, United Kingdom
- 0191 731 3300
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Friendly welcoming service answered all…
Friendly welcoming service answered all out concerns and questions professionally and sold us exactly what we wanted. now waiting on the dilivery for the next leg of our purchasing journey.
A suitable single and triple recliner…
A suitable single and triple recliner were selected in store with good explanations and advice from the shop assistants. Initially we were told it would take 3 months for delivery, in fact communication was very good and it arrived a week early with ample warning notice. Delivery was a pleasant experience with the suite installed and explained about. All packing was removed by installer. The suite was exactly as ordered. Overall a very good experience.
May use AI-assist with repliesRead more
Don’t like to be bombarded as soon as…
Don’t like to be bombarded as soon as you get into the store. We had a look around and found what we wanted so then found someone to help. He was very helpful and informative.

Reply from poltronesofà - Blackburn
The guys took the time to explain the…
The guys took the time to explain the workings on the sofas to me. They were very polite and a credit to you
Excellent service. Highly recommended
We received a very warm welcome from Bernie. He was very kind, helpful and very informative. He explained everything to us in terms of choosing Sofa's and Chairs and choices in fabric or leather. A very nice man and an asset to your company. Great service.
Excellent service received a text…
Excellent service received a text message on the day of delivery with an estimated time slot, then got a phone call when they were on their way to my address. Settee was assembled and ready to use within 5 minutes !
I was very impressed with the staff and the service provided.
Fantastic
Fantastic, friendly customer service. He showed us other options to broaden what we was looking for and helped us find the perfect sofa tailored to us!
The staff and the service very friendly…
The staff and the service very friendly and helpful
Very friendly and helpful staff.good…
Very friendly and helpful staff.good quality furniture and plenty of choice
Not professional at all, poor service
Not professional, Esteemated delivery time has passed, no response yet when they will delivery. Not recommended at all.

Reply from poltronesofà - Blackburn
Great staff at the shop
Great staff at the shop. Delivery drivers were prompt and professional. In home demonstration and all packaging taken away. Excellent service all round.
Blackburn store purchase
From walking in store to delivery everything was brilliant! The store sales person at the Blackburn branch is amazing, he even remembered my purchase when I rang the store for help about delivery. His customer service is 10/10.
Delivery was fast and efficient, the two guys were on time, helpful and professional.
I will definitely be recommending the Blackburn store to others
everything was perfect from the staff…
everything was perfect from the staff to delivering my settee its comfy to sit on and relax
Cannot find fault
From ordering to delivery i cannot fault SCS. The quality of our new furniture is great and yes, it took some weeks to deliver, but as it came from Italy then I'm still impressed. Very happy.
Delivery crew were great and we're actually early. The packaging was removed and installation effortless.
Just hope that the furniture lasts as its extremely comfortable.
Very helpful caring knowledgeable…
Very helpful caring knowledgeable staff, felt valued as a customer was offered water when entering the store by a lovely lady. Will definitely advise friends and family to shop at SCS Blackburn
We had a young lady looking after us
We had a young lady looking after us . She was very helpful and did not push us at all . We felt at ease . And then found out she was new to the job . So what a credit to her👍up from mr Leslie ham
The young lad who serviced us was…
The young lad who serviced us was lovely and very helpful helped to assist in my choosing my sofa.
Top quality, cheaper and better than Sofology, with far better customer service
Very quick, efficient process from the purchase all the way through to delivery. New bed settee ordered and delivered in 4 weeks well ahead of schedule. Product looks and feels very good quality and would be equivalent to top of the range Sofology at half the price. The price generally, when comparing like for like with other brands, is significantly cheaper whilst beating the quality. Completely bespoke offering if required also. Would definitely recommend.
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