The quality of the sofa's was excellent and Zelda was very helpful with information. We were not pushed to buy and no rushing, in fact we spent a couple of hours going back and forth eliminating down... See more
Location
Switch location2B The Tollgate Centre, Tollgate West, CO3 8RG Colchester, Essex, GB
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See what reviewers are saying
Our Sales person was Zelda at the Colchester branch, excellent products knowledge. She showed us suitable sofas for our stature, the seat depth being the most challenging issue! We went away, thought... See more
The staff in the shop were knowledgeable, friendly & efficient. They explained the many fabric options & sizes. Payment & ordering was easy. Near to delivery day They sent us clear instructions b... See more
The delivery tracking system worked well earlier today and the delivery was on time. The delivery team assembled the 3 SEATER SOFA REF 10346908 which was fine. But when assembling the ARMCHAIR REF... See more
Company replied
Company details
- #253 of 396 best companies in Home Furniture Shop
About poltronesofà - Colchester
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
2B The Tollgate Centre, Tollgate West, CO3 8RG, Colchester, Essex, United Kingdom
- 01206 216650
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The quality of the sofa's was excellent…
The quality of the sofa's was excellent and Zelda was very helpful with information. We were not pushed to buy and no rushing, in fact we spent a couple of hours going back and forth eliminating down to 3 then 2. As my wife like one and I liked the other we had one of each in the same colour with the reclining features we liked. A good experience, thanks Zelda.
Only minor irritation is that the website has a problem preventing me to register for an account which I'm sure will be fixed soonest.
All we have to say what a great…
All we have to say what a great experience
We had a great the lady who severed us was
Zowy she was so helpful and as we were looking around she asked can she help us we said just looking but then we found a sofa and chairs that we liked so we spoke to Zowy
and she helped us and she asked us if we wanted a cold drink which we said yes
So thank you Zowy for your kindness
Best regards MR MRS H
Fast efficient service ordered on…
Fast efficient service ordered on friday delivered following Wednesday, Zelda was very knowledgeable and helpful.Super ex display price.
Very happy with my delivery
I was kept in formed & updated on my delivery time & when my furniture arrived the delivery men were very friendly, polite & helpful.
Very helpful reception staff service…
Very helpful reception staff service very good only gripe long wait delivery.
Quality products and reasonable prices
Our Sales person was Zelda at the Colchester branch, excellent products knowledge. She showed us suitable sofas for our stature, the seat depth being the most challenging issue! We went away, thought things through, no pushy sales techniques and we were back to place our order! Everything from insurance, finance & delivery was discussed in detail. … we feel very happy with our decision … now all we need is in move date to our new home 🏠
Very easy and lovely staff
Service was excellent
Service was excellent - the person who looked after us (Gill) went out of her way to be helpful - we are looking forward to having the sofas delivered and would totally recommend this business to anyone
Delivery earlier than expectation set the tone.
Delivery earlier than expectation set by sales person and early delivery on the day rather than late afternoon. Staff in the day were very polite, and careful.
from the time we walked in the store…
from the time we walked in the store down to delivery your staff were friendly and informative. and would highly recommend.
The lady who served us was a most…
The lady who served us was a most brilliant person who was extremely helpful and most obliging. An asset to your company. Your products are exceptional in design and quality. A good all round experience,
Company kept us in touch about delivery…
Company kept us in touch about delivery very professional Chris and mark fitted the furniture took away all the packing’s very pleased with all that they had done could not have faulted with anything that they had done
Great delivery guys
Great delivery guys, very helpful, nothing was too much trouble, good experience all round, very pleased, thank you very much, love my new sofa.
Staff helpful and informative very good…
Staff helpful and informative very good service however disappointed we have to wait till September for delivery 🚚😁
The communication was excellent
The communication was excellent, they let me know the day before and phoned me to say they were 40 minutes away. They managed to get the sofas into the lounge with care and professionalism. They set the sofas up where we need them, sorted out the plugs for the raised leg mechanism. They were polite and courteous. I offered them a drink but they said no because the company track where they are and they cannot stay too long at any of the houses. That is a shame given how hot the day was when they delivered
May use AI-assist with repliesRead more
From payment (Feb) to getting the chair…
From payment (Feb) to getting the chair (June) was too long but pleased with it now it’s here.

Reply from poltronesofà - Colchester
Guy that delivered the sofa were…
Guy that delivered the sofa were amazing but the quality of the sofa is a absolute let down not happy at all after what we paid and as usual once scs have delivered you can't contact them to tell them about the faults,have been trying all day

Reply from poltronesofà - Colchester
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