I was kept well informed about my delivery date and times. The delivery drivers were friendly and very helpful despite the heat that they had to endure. The chairs are extremely comfortable.

Excellent service, delivered earlier than expected, which was nice. Once we had done the sale, we never heard anything until the stated time of delivery, and then everything went really smoothly. The delivery lads were brilliant and very quick, checking everything was good as they erected the furniture.

Excellent customer service. First class delivery, kept up to date with tracked delivery.

Very helpful staff

Delivery was good

Horrible service went in with my girlfriend to have a browse and an employed walked up to us and asked “are you was looking for someone”we said “no just looking around “he said “you do know your in a sofa shop.” Then we proceeded to walk out and while having our own conversation he overheard something that was said and started shouting at us and followed us out of the store horrible customer service I’m truly appalled.

The result from start to finish deserved the 5* from choosing our furniture in store to it being delivered and know we are sitting on it so comfortable thanks Poltrone

Very polite and prefessional good demonstration. Only problem was they left a leather care kit, when a fabric three piece suite was ordered and delivered.

Although the time of delivery was changed a couple of times deliverers arrived at the third time arrangement. They were efficient and polite.
Sofas are well made, good quality.

Sofa’s were delivered on time and the whole system of keeping us involved in terms of dates and times was excellent. The two guys who delivered telephoned me 30 minutes prior to delivery and were very helpful, oh and the sofa’s were lovely as well

Happy delivery crew. Efficient. Staff at store very helpful.

good service nice people good knowledge of stock and help ful to our requirements

when will the item we bought be delivered

Being greeted with "Ciao" almost made me turn around and walk out

I persevered through the cringe however and found Bev to be knowledgeable, accommodating and easy to work with

You buy from SCS you will regret it mark my words! Their incompetent staff will screw up your order, fail to follow their own procedures so you have no chance of finding out about it and then they will gas light you into believing it’s your own fault why you’ve ended up with the product in the wrong colour and fabric. If they get it wrong, be prepared for the fight of your life. Their reply to this review just says it all really doesn’t it.

The sofa was delivered in good shape and the men who delivered it were courteous and polite I couldn’t see anything wrong.

Smooth process with purchase. Friendly and knowledgeable sales personal. Arrived when expected.
Good communication regarding delivery.
Very organised delivery and assembly.

Dean dealt with our purchase with friendliness and efficiency. I just wish organisations would stop using outdated address data bases as I had to ring the store when I got home and read my online order confirmation which had missed out a vital part of our address and put us in the wrong county. Thus my sofa would probably have gone to the wrong address. Having said that, the sofa we purchased was just what we were looking for

Terrible was made the wrong way to what i orderd and the puffie was damaged will never order from scs ever again im still waiting for customer care to ring me to sort this out

Great customer service and very friendly and helpful

Browsed the store with no hassle . Very helpful when needed help choosing.