The team at the store were brilliant, super helpful and lead us to something that exactly ticked all the boxes. Delivery was painless and easy to arrange - only docked one star because the online... See more
Company replied
Unit 5 Solartron Retail Park, Solartron Road, GU14 7QL Farnborough, Hampshire,, GB
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The team at the store were brilliant, super helpful and lead us to something that exactly ticked all the boxes. Delivery was painless and easy to arrange - only docked one star because the online... See more
Company replied
The delivery guys were excellent. Delivered 2 sofa's with ease. Removed all packing and took it away. Friendly, curteous, pleasure to have met them. 5☆☆☆☆☆ service
We visited the store in Farnborough. Owen greeted us and was very knowledgeable and helpful. Communication was very good. We are now looking forward to our delivery.
Linton who served us was great. He greeted us on arrival in the store, explained about the tickets and where we could find the leather samples and then left us to browse until we wanted further assist... See more
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Written by the company

Unit 5 Solartron Retail Park, Solartron Road, GU14 7QL, Farnborough, Hampshire,, United Kingdom
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The delivery guys were excellent.
Delivered 2 sofa's with ease. Removed all packing and took it away. Friendly, curteous, pleasure to have met them. 5☆☆☆☆☆ service
Both members of the delivery crew were both very pleasant gentlemen and very helpful.
We visited the store in Farnborough. Owen greeted us and was very knowledgeable and helpful. Communication was very good. We are now looking forward to our delivery.
Very good communication and helpful hints on where to look for what we wanted. There is a good selection of sofas on show and we were pleased to learn that pretty much any of these could be made in any of the very large selection of fabrics and leather on display throughout the store.
This is the second sofa brought and im loving it more than the first one shop staff are very friendly just a bit concerned its been set up for us but all the seat are tight together but the end that is not the recliner moves like its not joined properly and the others dont delivery people were very good and cleared up after themselves very polite
it was delivered a month earlier and installed expertly
The team at the store were brilliant, super helpful and lead us to something that exactly ticked all the boxes.
Delivery was painless and easy to arrange - only docked one star because the online order tracking / progress updates was poor and wrong, so had to ring the store every time I wanted to know what was going on.
Overall though very happy with the sofa and the whole experience

Reply from Poltronesofa - Farnborough
David the person that was helping me was very patient and helpful. He explained the process to me and my options.
The two guys arrived at 15.10 exact time they passed to us from there previous delivery
Took off there shoes and assembled our 2 chairs
Took the packaging away
Wonderful service would use scs again
Good communication with the delivery team. The team that delivered our sofa were very polite and helpful
Friendly helpful staff, who didn't hassle whilst we were looking round but we're there and more than helpful if we asked.
Great schedule and contact. Further contact from driver amd also able to track.
Really pleasant and helpful delivery team. Clean and tidy.
David help us to choose the right type of sofa and was very friendly and welcoming.
Great delivery drivers really kind helpful great service
The company kept us well informed on the order process. The delivery date was met. The delivery crew were very amicable and the tracking delivery service was very useful.
Very welcoming but did not hover all the time. Answered all questions and helpfully measured when asked. Loved the smell of the shop and the layout.
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