poltronesofà - Grimsby Reviews 

1,725
TrustScore 5 out of 5

4.8

Units E & F Alexandra Retail Park, Corporation Road, DN31 1SG Grimsby, Lincolnshire,, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The whole experience was really fantastic. Everything was as I was told it would be from finding my suite to ordering and delivering. The guys that delivered where great and installed my gorgeous ne... See more

Rated 5 out of 5 stars

Great experience in the Grimsby store found just what we wanted price was great love the idea that they will send someone out to give your new sofa an mot after two years what a great idea fills m... See more

Rated 5 out of 5 stars

We received the new furniture on the specified date and within the time slot given. Your team were polite efficient and quick. I would not hesitate to commend you to others.

Rated 5 out of 5 stars

We went into Grimsby branch to look at suites we were dealt with by a chap called Paul who was very helpful in fact he was marvellous. . Awaiting our furniture now


Company details

  1. #254 of 398 best companies in Home Furniture Shop

About poltronesofà - Grimsby

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Units E & F Alexandra Retail Park, Corporation Road, DN31 1SG, Grimsby, Lincolnshire,, United Kingdom

  • 01472 243030

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,725)

16,152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered as promised

We received the new furniture on the specified date and within the time slot given. Your team were polite efficient and quick. I would not hesitate to commend you to others.

28 July 2026
Rated 5 out of 5 stars

The whole experience was really…

The whole experience was really fantastic. Everything was as I was told it would be from finding my suite to ordering and delivering. The guys that delivered where great and installed my gorgeous new suite without any problems. Thank you Poltronesofa very impressed.

29 July 2026
Rated 5 out of 5 stars

Great experience in the Grimsby store…

Great experience in the Grimsby store found just what we wanted price was great love the idea that they will send someone out to give your new sofa an mot after two years what a great idea fills me with confidence to buy
Staff were great not pushing you to buy
Only down fall for me was the 3 months to wait for delivery
Also took full advantage of there 0% finance deal I did put £700 deposit but didn’t have to put a penny down
All in all easy to shop no one pushing you to buy thanks guys

22 July 2026
Rated 4 out of 5 stars

Informative throughout the process

Informative throughout the process. Seemed very genuine and kind. Would use again.

18 July 2026
poltronesofà - Grimsby logo

Reply from poltronesofà - Grimsby

Good Morning,

I hope you are well and thank you for your review.

We’re pleased to hear you had a positive experience with us.

If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Thank you for your order with us.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Our new cuddle chair

From being greeted, with no pressure from the off, to having our cuddle chair delivered and being placed exactly where we wanted, the whole experience was a positive one. Oh and the cuddle chair is fabulous.
Thanks guys.

17 July 2026
Rated 5 out of 5 stars

Had a fabulous experience at…

Had a fabulous experience at Poltronesofa. Martin was super friendly and a great help in helping us find a sofa for our first home. Will definitely be returning in the future and would 100% recommend his service to anyone looking for a new sofa!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, welcoming store and the scent when you enter the store is fantastic. Matthew was very knowledgeable and helpful to assist us to make our final decision after looking for a sofa for more than 18 months

11 July 2026
Rated 5 out of 5 stars

We went on the recommendation of our…

We went on the recommendation of our Daughter who had themselves had purchased sofas from them, and to be fair .
Looking at the costs of some sofas I had looked at on line I will admit I wasn't sure,my Wife would say I think would be I'm tight !!?.
I soon found out that the Staff could not be faulted at all in fact they were 100% I was so pleasantly surprised and we soon found what we had wanted all along.
It was the best services I think we have ever had, having to wait till October for delivery but for a hand made is a small price to pay.
My total appreciation goes to all the staff who helped us, a massive thank you to all.
Regards
Sam Midgley

11 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look