Poltronesofa - Llanelli Reviews 904

TrustScore 4.5 out of 5

4.6

Unit 6 Pemberton Retail Park, 0, SA14 9UZ Llanelli, Carmarthenshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Not rushed or followed around and sat on lots of sofas and tried them out. Everything explained clearly when we came into the store and about the colours available, what all the information on the ta... See more

Rated 5 out of 5 stars

I absolutely love my two-seater reclining sofa! When I visited their Llanelli shop, the staff were friendly and cheerful. Selecting the fabric myself meant it took a while to be ready, but it was wort... See more

Rated 2 out of 5 stars

Delayed by approximately 3 weeks then had a txt giving me a date. Was told I'd receive a txt day before stating approximately time this never happened to got a call 2 hours before delivery. My wife wa... See more

Company replied

Rated 5 out of 5 stars

Constantly updated of delivery time. Very friendly and polite staff, arrived at the time that was told. Assembled sofa and tested before leaving, Very happy with service.


Company details

  1. #247 of 393 best companies in Home Furniture Shop

About Poltronesofa - Llanelli

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Unit 6 Pemberton Retail Park, 0, SA14 9UZ, Llanelli, Carmarthenshire,, United Kingdom

  • 01554 784050

4.6

Excellent

TrustScore 4.5 out of 5

904 reviews

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Rated 5 out of 5 stars

Excellent service

Constantly updated of delivery time. Very friendly and polite staff, arrived at the time that was told. Assembled sofa and tested before leaving,
Very happy with service.

23 June 2026
Rated 5 out of 5 stars

Great service

The lady that served us was really helpful, informative and professional. She explained everything in great detail and made us feel very comfortable with our decision to buy a suite from Poltonsofa.

16 June 2026
Rated 5 out of 5 stars

I really love my two-seater reclining…

I absolutely love my two-seater reclining sofa! When I visited their Llanelli shop, the staff were friendly and cheerful. Selecting the fabric myself meant it took a while to be ready, but it was worth the wait. The delivery was smooth, and the team was highly professional. Assembly was quick. I strongly recommend it!

7 June 2026
Rated 5 out of 5 stars

Excellent service

Your sales representative was very informative on the question we where asking on specific items they were not pushing a sale on us and left us alone to make our decision,we did not make a final decision that day but returned a few weeks later Your sales representative remember us and on the second visit we made our purchase very simple and straightforward and everything explained from start to finish very very satisfied

2 June 2026
Rated 5 out of 5 stars

Not pushy, extremely helpful,

I went in to have a look as you do, next day went back, I actually bought the sofa😁
We had a lovely polite gentleman who helped us, he wasn’t pushy which is a bonus! Thank you!
Can’t wait for our sofa to be delivered 🤭

27 May 2026
Rated 5 out of 5 stars

Excellent overall experience

Not rushed or followed around and sat on lots of sofas and tried them out. Everything explained clearly when we came into the store and about the colours available, what all the information on the tags meant. Explained what fabrics were best for dogs and to ask if we wanted to see any fabric colours in daylight mode. Not pressurised by Salesperson at all and he was very informative and answered all our questions clearly when we asked him for help.

22 May 2026
Rated 3 out of 5 stars

Hello SCS

Hello SCS
Just to let you know that the the single chair rear cover which folds down to the velcro does not fit
Please advise thank you!

16 May 2026
Poltronesofa - Llanelli logo

Reply from Poltronesofa - Llanelli

Cia Mr Stanton,

I hope you are well and thank you for your review.

I am very sorry to see that you have concerns with your chair.
So that we can assist with this please complete our online contact form on the link provided below. This will allow us to obtain all relevant information required to fully review the issue.

The link is: https://enquiries.scs.co.uk/

I have also sent you an email with the link attached.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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