Excellent experience from start to finish, person we ordered through capnt remember his name, was very knowledgeable and assisted us to order what was required for my brother. The two Ronnie's who de... See more
Location
Switch locationSilverlink Shopping Park, The Silverlink, NE28 9ND North Shields, Tyne and Wear,, GB
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See what reviewers are saying
Got a message early morning to say what time they were coming,turned up on time got the job done in less than 20 minutes were happy to move the furniture around till I was satisfied it was in the righ... See more
DELIVERY WAS ON TIME, THE LADS WERE VERY POLITE AND HELPFUL, THEY DID THE ASSEMBLING OF THE FURNITURE IN A PROFESSHION MANNER. VERY PLEASED WITH THE PRODUCT AND GOSES WITH THE DECOR VERY WELL, THANKS... See more
After initial greeting by staff member they allowed me to walk around the store without following me and bothering me so I could check out the different suites in my own time. When I was ready I app... See more
Company replied
Company details
- #252 of 399 best companies in Home Furniture Shop
About Poltronesofa - North Shields
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company
Contact info
Silverlink Shopping Park, The Silverlink, NE28 9ND, North Shields, Tyne and Wear,, United Kingdom
- 0191 731 3300
4.8
Excellent
2k reviews
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Knowledgeable people
All the members of staff were very knowledgeable in their products and helped us select the best sofa to to suit our needs
30 June 2026
Every single process from picking the…
Every single process from picking the sofa right up to it been delivered and built up was absolutely amazing and efficient
3 July 2026
Friendly staff instore,delivered ontime…
Friendly staff instore,delivered ontime also the lads who delivered it were helpfull when bringing the sofa to my property,great service.
2 July 2026
Everything went as they said it would
Everything went as they said it would, Good shop staff and delivery staff, would have no problem using them again.
30 June 2026
DELIVERY WAS ON TIME
DELIVERY WAS ON TIME, THE LADS WERE VERY POLITE AND HELPFUL, THEY DID THE ASSEMBLING OF THE FURNITURE IN A PROFESSHION MANNER.
VERY PLEASED WITH THE PRODUCT AND GOSES WITH THE DECOR VERY WELL, THANKS ALL ROUND FROM PURCHASING TO RECIEVING MY FURNITURE.
2 July 2026
Rob and Reece at silverlink branch
Rob and Reece at silverlink branch , brilliant customer service 🥰
2 July 2026
Really helpful and genuine service gave…
Really helpful and genuine service gave me exactly what I wanted, no pressure and really personable member of staff, would definitely go back, brilliant deals too
2 July 2026
Got a message early morning to say what…
Got a message early morning to say what time they were coming,turned up on time got the job done in less than 20 minutes were happy to move the furniture around till I was satisfied it was in the right place. Very pleased with my new furniture.
26 June 2026
Reece was really helpful and…
Reece was really helpful and knowledgeable. The product seems amazing quality and fantastic value. Will update review upon delivery of the sofa
30 June 2026
The guy just let us browse
The guy just let us browse and didn't interfere till we were ready. That's a big plus in my eyes. Things I wanted to change about the sofas, he assured me that it could be done. He very courteous and very helpful
26 June 2026
Very early Saturday delivery
Very early Saturday delivery , all done and sorted by 7am 2 good delivery drivers
Thank you again !
28 June 2026
On time great quality 👌 and the staff…
On time great quality 👌 and the staff were really helpful 10 /10
28 June 2026
Items were delivered on time and…
Items were delivered on time and quickly installed by a very friendly team. Wouldn't hesitate to recommend
28 June 2026
Good service
Simple process. Staff explained the process we selected goods and they attived as agreed.
24 June 2026
Professional friendly staff very…
Professional friendly staff very helpful and knowledgable
23 June 2026
From choosing the sofa to delivery was…
From choosing the sofa to delivery was so easy received emails + texts about times & the delivery guys were absolutely fantastic really pleased 👍🏻
26 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Every thing ok.
Every thing ok, the only thing the transport was sharp in the morning 7,20am
23 June 2026
Reply from Poltronesofa - North Shields
Good Afternoon Joseph,
I hope you are well and thank you for your review.
We are pleased to see that overall had a positive experience with us.
The team deliver from 7am until 7pm however I apologise if the delivery crew did arrive a little earlier than expected.
Thank you for your order with us and I hope that you are happy with your new furniture.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Satisfied with salesman left alone to…
Satisfied with salesman left alone to look and there when requested
18 June 2026
Reply from Poltronesofa - North Shields
Ciao Mr Winter,
I hope you are well and thank you for your review.
We’re pleased to hear you had a positive experience with us on your recent visit.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
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