poltronesofà - Stafford Reviews 

760
TrustScore 5 out of 5

4.8

Unit 4 Hough Retail Park, Lichfield Road, ST17 4PW Stafford, Staffordshire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a fantastic experience buying a corner Sofa from SCS in Stafford. Carol was extremely patient and knew on how to best guide me in making the purchase. She was very friendly and understood my req... See more

Rated 4 out of 5 stars

The staff were extremely friendly and helpful. They introduced themselves straight away but left us to browse before asking if they could help. The chair we purchased was perfect for what we wa... See more

Rated 5 out of 5 stars

Tony at the Stafford Queensville shop was very welcoming, informative but not pushy. He demonstrated not only the good quality but also explained why he didn't think certain furniture would suit. Very... See more

Rated 5 out of 5 stars

Excellent service in the shop when ordering. Furniture arrived ahead of schedule. Very happy with service and quality of furniture. One thing to note, on the day of delivery don't take too much notice... See more


Company details

  1. #253 of 396 best companies in Home Furniture Shop

About poltronesofà - Stafford

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 4 Hough Retail Park, Lichfield Road, ST17 4PW, Stafford, Staffordshire,, United Kingdom

  • 01785 221870

4.8

Excellent

TrustScore 5 out of 5

760 reviews

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4.8

All reviews

(760)

15,536 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a fantastic experience buying a…

I had a fantastic experience buying a corner Sofa from SCS in Stafford. Carol was extremely patient and knew on how to best guide me in making the purchase. She was very friendly and understood my requirements and did her best to help me. She is an asset to the team.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy.

Excellent service in the shop when ordering. Furniture arrived ahead of schedule. Very happy with service and quality of furniture. One thing to note, on the day of delivery don't take too much notice of the tracking. I checked the tracking on the day, it stated a time slot of over an hour away so I went in the garden and ten minutes later they arrived! I checked the tracking as they were bringing the furniture in and it stated they were four stops away. The delivery guys were professional and polite and tided up after themselves. Very happy and recommend.

2 July 2026
Rated 5 out of 5 stars

Friendly reception.

Friendly reception without pressurising. Allowed to view products in the knowledge that any help or technical advice was always available on request resulting in a sale.

23 June 2026
Rated 3 out of 5 stars

Long delivery times.

Buying experience was great. Can’t fault the shop staff. But 4 months delivery time from ordering is just too long.

21 June 2026
poltronesofà - Stafford logo

Reply from poltronesofà - Stafford

Ciao Phil,

I hope you are well.

Thank you for taking the time to leave us your review and for sharing your feedback.

We are pleased to see that you had a positive experience in store however I apologise that the delivery lead time was longer than you may have hoped for when ordering.

Our furniture is made to order and I can see that the delivery estimate for yourself was 26/06 and this did go ahead slightly earlier on 20/06.
Thank you for your order with us and I hope that you are enjoying your new furniture.

Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Stafford Queensville shop.

Tony at the Stafford Queensville shop was very welcoming, informative but not pushy. He demonstrated not only the good quality but also explained why he didn't think certain furniture would suit. Very helpful in all aspects of the sale.

16 June 2026
Rated 3 out of 5 stars

The service was okay and the staff was…

The service was okay and the staff was helpful. Waiting for delivery.

9 June 2026
poltronesofà - Stafford logo

Reply from poltronesofà - Stafford

Ciao Mrs Sibanda,

I hope you are well and thank you for taking the time to leave us your review.

We appreciate your feedback and are pleased to see that you found the team in store to be helpful.
Thank you for your order and as soon as this is ready for delivery we will reach out with the first available date.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Great all round service

Lovely welcome by Rachel when l recently visited the Stafford Store with my granddaughter. There were lots of bargains to be had in the Bank Holiday Sale. It was great trying out the various sofas and didn't feel rushed when l found one which suited me. Rachel was so knowledgeable about the furniture on offer. Such a great service and looking forward to receiving my new sofa within two weeks.

25 May 2026
Rated 4 out of 5 stars

Good service from the friendly staff

The staff were extremely friendly and helpful. They introduced themselves straight away but left us to browse before asking if they could help.

The chair we purchased was perfect for what we wanted and we look forward to it being delivered. The only reason it's not 5 stars is because of the delivery cost, I think around £130 is too high to deliver one chair about 7 miles away.

4 May 2026
Rated 5 out of 5 stars

Welcome from Rachael at Stafford store…

Welcome from Rachael at Stafford store was appreciated and allowed us to browse without any pressure to buy. She completed our transaction to buy and gave us time to ask questions in a friendly manner. Post buying she contacted us with all appropiate information as she said she would do.

2 May 2026
Rated 5 out of 5 stars

Great experience at The Stafford store

Great experience at The Stafford store. Daz helped us choose the right sofa fo our needs. Explained all the different fabrics and the pros and cons of each for what we needed it for. He kept us informed throughout the process and worked around the limitations for delivery. Thoroughly decent chap and will visit again when we replace our other sofas.

20 April 2026

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