Went in just to look for a replacement sofa and the salesman took us straight to the type and colour we were looking for, telepath! Good price and gave us £50 off. Delivered same day. Worked out right for us.

Friendly, non pushy staff.....allowed us plenty of time to browse & ask questions.

From our first meeting with Mudassar in the shop, we felt very welcome and unpressurised by the staff. That was something we had not felt in another local sofa store. Mudassar was more than happy to show us around the store after getting an idea of our requirements. With his help we found our perfect sofa. All terms and conditions were thoroughly explained and understood. We weren’t rushed at all.
We waited 7 weeks for delivery which was expected.
On the day of delivery we had Simon and Jason deliver our sofa. We were able to track them and they communicated their ETA throughout the morning. This was by far the hottest day so far of the heatwave. They were very pleasant and professional. We gave them cold drinks to take away.
The choice of sofas is vast the colour chosen in store was exact on delivery. The quality exceptional. We are so happy with our lovely ‘Taviano’ sofa in ‘in Stella Yellow’ it looks perfect in our living room and is so comfortable. Brilliant buy!

Communication! There was good communication between the delivery team and us . That is important . Nothing more frustrating than a shoddy delivery . Nobody likes taking a day off work for a delivery and it not happen. Apart from the faux pas in charging my wife twice for the chair , it was a good experience. We’ve used other furniture suppliers before and scs was the best . Very welcoming showroom staff too . Sofa feels well made , good sturdy quality which gives confidence for the years of use to come . Very happy

Quick and efficient delivery and installation. Helped carry out old armchair.

5/5 - Recommended to friends and family

Poltronesofa's products look and feel quite unique compared to what's on the market and offered from their "sofa competitors".

Very happy with the service both in store and during the delivery and assembly process.

Albeit a bit slow ETA (~16weeks) our sofa was delivered in 14weeks.
While still a bit on the slow side it was a nice surprise!
I would prefer expectations set this way and then improved rather than constant "product delayed" messages on an unrealistically quick delivery.

Very, very happy we stumbled upon ScS Poltronesofa - Stevenage!

Very friendly and helpful staff. they knew the products and were able to answer any questions.

Our experience during the visit at poltrone sofà in Stevenage was very smooth well explained and also the procedure for the order was well managed. We are now waiting for the delivery and enjoying the sofà.

Everything was perfect The delivery the two men And love lovey chair So thank you very very much It was waiting for Norahxx p

The delivery was made by John and Jakob, Jakob in particular is a great advertisement for your company. Very polite, good communicator, all round lovely service. Thank you

Nice installer very helpful polite and efficient

Great choice of sofas all with bespoke material. Excellent service from knowledgable staff (Abz ) with no pressure just helpful advice.

The store was laid out very nicely and the salesman (Abz K.) was very helpful. He explained everything about the suite we liked and gave us a demonstration. He also explained the delivery procedures which included removing our old suite and installing the new one. Would thoroughly recommend this Company.

Great service very helpful

Extremely polite and helpful staff who were on hand to give assistance and advice without pushing or being overly eager. We were given space to look at all the sofas and found Bianca to be knowledgeable and friendly making the experience thoroughly enjoyable.

Very happy with the overall experience our furniture was delivered a couple of days ago. The delivery drivers were very good quick and clean when we purchased the furniture. The staff in the store were excellent. I only have one complaint and that is the phone systems are very bad when you try to get through. You have to wait ages and then I did push the button to get a call back and it came two days later.

The guys were great kept in contact with me all the time so I knew when they were arriving and were very friendly

Friendly staff

It was a good experience. The information given was comprehensive and made picking our new sofa very easy. Would certainly recommend them.