poltronesofà - Stockport Reviews 

1,975
TrustScore 4.5 out of 5

4.6

12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB


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Rated 5 out of 5 stars

We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. W... See more

Rated 2 out of 5 stars

Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... See more

Rated 5 out of 5 stars

Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.


Company details

  1. #257 of 396 best companies in Home Furniture Shop

About poltronesofà - Stockport

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,975)

17,681 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality but no rush

Very easy going relaxed atmosphere. Most of furniture is electric recliners and items on displace at low prices are end of line. Delivery price very high due to inflated petrol price that has fallen. The discount given just covers that cost. 3 months wait for manufacture and delivery too.

23 June 2026
Rated 5 out of 5 stars

As soon as we walked in we were met by…

As soon as we walked in we were met by this super happy friendly bloke called Wayne… Honestly we ended up buying a sofa… He felt more like a family friend rather than a salesman!!
Absolute credit to the company.
A shame it’s so micro managed and everything goes through phone calls rather than the staff having full trusted control over sales etc.
Also the new butchers piney is so hilarious we thought Wayne was a lost butcher… He is not building the furniture so why wear one?
In a nutshell see Wayne if you want a laugh and honesty :)

2 July 2026
Rated 5 out of 5 stars

Exceptional Quality and Outstanding…

Exceptional Quality and Outstanding Customer Service!
I recently purchased from poltronesofà at ScS Stockport, and I couldn't be happier with my decision. The sofa looks absolutely stunning and the Italian craftsmanship is top-notch.
On the purchase day, the staff was incredibly patient. They took their time to explain everything clearly and helped me through the process of choosing the perfect fabric and design that fits my home beautifully.
If you are looking for premium comfort and excellent customer service, I highly recommend them!

27 June 2026
Rated 5 out of 5 stars

We had a great visit to SCS…

We had a great visit to SCS Poltronesofa, the Peel Centre, Stockport, on June 26th. We were welcomed by Christine, who looked after us completely and was friendly and most helpful, without being at all 'pushy'. We chose the perfect pair of sofas for our living room and came away completely satisfied with our purchase. The only small cloud on an otherwise perfect visit is that we must wait until September or October before our sofas will be delivered...not a problem for us, but if you were to go into the store thinking you'd only have to wait a couple of weeks, you'd be disappointed; although, it's possible that not all orders would take quite so long to arrive.

30 June 2026
Rated 5 out of 5 stars

Jaz was brilliant

Staff member Jaz made us feel welcomed as we entered the store and didn't overload us with information, gave us time to explore and was immediately on hand when we had any questions.
Made a purchase that day and he was very helpful throughout.
Excellent service from all the staff we interacted with.

16 June 2026
Rated 5 out of 5 stars

My experience overall was very…

My experience overall was very satisfying, enjoyable and made easy. I was dealt with a guy named Red. Lovely warm and very welcoming man. At the stockport store. Told him what I wanted. What type what material , colour and was a done deal in 45 minutes. Left very pleased. Thank Red. 😊

12 June 2026

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