We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. W... See more
Location
Switch location12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB
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See what reviewers are saying
Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... See more
Company replied
Excellent customer service by advisor Red. He guided us through the way Poltrone worked and all the options available. He was really attentive whilst not being pushy and left us to browse on our own w... See more
Good communication throughout the process. Excellent delivery by your men and good testing and demonstration of the suite build-up, should we move house in the future. Courteous and polite staff.
Company details
- #257 of 396 best companies in Home Furniture Shop
About poltronesofà - Stockport
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, United Kingdom
- 0191 731 3300
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Great welcome
Great welcome to the store at Stockport no pressure sales just great quality at great prices , everything from purchase to delivery was explained, outstanding member of staff dealt with everything easily and professionally
Took my time the sales lady was great…
Took my time the sales lady was great not pushed to buy.
the gentleman was very attentive
the gentleman was very attentive. listen to what we was looking for. he made our visit very pleasant. i can’t comment on anything else as we are waiting for our delivery
Jaz was absolutely brilliant
Jaz was absolutely brilliant. I attended the store the first time with my autistic son and he kept him entertained whilst I had a look round. He was really helpful and patient with me and my indecisiveness of which sofa to choose (and the colours). I came back to the store a week later with my friend and again he was great, going above and beyond with customer service - he is a credit to your company and if there is an 'employee of the month' award, I'd like to nominate him
Great staff
They were helpful and friendly …
The staff were very helpful and friendly without being in your face.
The chow greeting at the door made me…
The chow greeting at the door made me smile, he gave us his name (sorry I can't remember) and asked us if we needed any help or information he wasn't pushy then said he will here for us if and when we needed him.
Very easy to deal
Very easy to deal. The salesman was very personable and made the process a breeze
John was professional , helpful and informative. He allowed me to look round without any pressure. Good salesperson
Friendly and helpful
Fantastic customer care!
As soon as we walked through the door, we were greeted and made to feel welcome. We were looked after by Jairzinho (Jaz) who was extremely knowledgable and patient with us. It took me ages to choose a colour, and Jaz was more than happy to get every colour available and show me up against the sofa we chose! At no point did we ever feel rushed or judged at the time taken to choose and all in all it was a fantastic experience.
Called in to look at sofas at your…
Called in to look at sofas at your Stockport branch. I was greeted by Jazz who was very polite and helpful. Now awaiting my new sofa in a few months time. Thank you
Staff were friendly and helpful without…
Staff were friendly and helpful without being pushy. Cannot praise them enough. We found exactly what we wanted at a great price. Would recommend Polytronisofa(SCS) to everyone.
Good service
Staff were very friendly and left us to look around, but helpful when we asked for information on the sofas we liked which helped us to decide on the one we chose.
Great experience
Very friendly sales assistant. Chris was very helpful and not pushy. Helped us make our decision without pressure
Sharon Roscoe at Poltronsofa Stockport. Fantastic
Sharon Roscoe at Poltronsofa Stockport met us at the door and introduced herself. She asked if we needed any assistance and left us to have a look around.
She was professional, friendly and allowed us to consider our choice in our own time. The information and options she gave us were clear. We ended up returning the next day to buy the sofa we wanted. Her customer service was impeccable and we can't really give any points for improvement. We absolutely love the sofa but it was the customer service which played a big part in us buying from this branch.
The whole store has a good atmosphere and all the other staff were just as nice and friendly. I've been in a few times after our purchase just to sit on the display model and they're still as accommodating.
Thank you
I liked the Italian theme very relaxed…
I liked the Italian theme very relaxed atmosphere no pressure could look around my own time managed to find what we wanted
Red was very helpful when we came into…
Red was very helpful when we came into the store.
We made 3 visits in all
We made 3 visits in all, welcomed each time but not hassled at all. Helpful and friendly and professional service. If the delivery and quality of the items we ordered are as good as the showroom experience, we'll be very happy
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