The staff are very friendly. Having been in sales you are given targets and you have to approach people. It was on our second visit that we had only just put our foot through the door when we were... See more
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From entering the store, not pressured by a sale personnel, after a few minutes browsing Dale approached, we explained what we were wanting, he explained the layout of the store and where to fin... See more
As soon as we set foot in the store, we were made to feel welcome. Ryan, who looked after us, was extremely knowledgeable, attentive and professional. If anything his knowledge made our purchase a lo... See more
Sales team very good and encouraging helped me make my mind up which furniture to purchase and examples of colour and style (philipa) Order delivery within 4 weeks & the team that delivere... See more
Company details
- #257 of 394 best companies in Home Furniture Shop
About poltronesofà - Warrington
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 6B, unction 9 Retail Park, WA2 8TW, Warrington, United Kingdom
- 0191 731 3300
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THANK YOU! Peter and Lisa
I just want to say a big THANK YOU!!!, to Peter and Lisa from the Warrington store. Thank you for all your help. Customer service was amazing, friendly and made us feel very welcomed.
Lisa, Dale & Raymond AMAZING!!!
Lisa, Dale & Raymond from Warrington & Speke are amazing!! Couldn’t fault anything. Customer service is 10/10. Highly recommend! We ended up buying 8 sofas off them. Quality is great
Dale absolutely first rate
Dale, was fabulous today, helpful, knowledgeable, honest and genuine. Not pushy in anyway and made buying our sofa really easy. Highly recommend visiting Dale.
Proffessional Team Work.
Got notification of time of my delivery, was able to track the couriers. On arrival both men were very friendly , handeled the lounge suite with care and the assembly was very proffessionaly done.
pictures were taken as proof that the lounge suite arrived without any damage.
My entire experience from time of purchase from Warrington SCS to the delivery of my lounge suite was simply the best.
Our sales man Dale was extremely…
Our sales man Dale was extremely knowledgeable about the products we were interested in buying. He described well all of the various facilities on the sofa's we were buying. The most attractive thing was the discount that was agreed with us. Oh and the coffee he made was OK for for a tea drinker.
Dale was great assisting us today in…
Dale was great assisting us today in purchasing our new sofa. Very knowledgeable. Customer service was fantastic, Answered all questions that we had. We had a very pleasant experience in store.
Dale was super helpful and polite and…
Dale was super helpful and polite and made the process of buying furniture for my new home very easy
Painless and friendly service
Organising my delivery and the delivery itself was very easy and fast. Staff were friendly and helpful. Extremely pleased with my sofa purchase and delivery experience.
Philippa was exceptionally helpful …
Philippa was exceptionally helpful great customer service
May use AI-assist with repliesRead more
Refund
After ordering my sofa and not receiving yet I have got a refund, however I am still awaiting delivery charge to be refunded. I have been told it takes 14 days but way past that now.
Can someone please process

Reply from poltronesofà - Warrington
Amazing customer service
Amazing customer service! Phil was really helpful and easy to talk to. Would definitely return!
Thank you Phil!
Brilliant service
I went just to view the sofas, Peter at the Warrington store was extremely friendly and made sure to take the time to find my perfect sofa. He stayed with me while I tried each one in store and he kept all of my specifications in mind when helping me.
Bought a sofa that same day, amazing service
Peter is very good and helpful in…
Peter is very good and helpful in Warrington store
Great Experience in SCS from Raymond
I have bought a sofa with the help from Raymond from SCS in Riverside Warrington. He explained the sofa in details and provided every assistance to me to purchase the sofa.
Lots of nearly new and discounted sofas
Spacious SCS shop, friendly staff and lots of discounted sofas in high quality.
Special thanks to John and Raymond for their professional opinions and prompt follow up on delivery
Raymond was very nice and recommended…
Raymond was very nice and recommended lots of great options
Warrington Store
Visited the Warrington store today and was welcomed by Carla. It was lovely to walk around in a relaxed environment. I viewed to sofas at my own pace and after deciding on one (the Orton) I wasn't rushed or given the hard sell. I chose the fabric and mulled it over a while, even had a couple of coffees and took full advantage of having a child free afternoon!!
Carla was so helpful with demonstrations of how the sofa could change form slightly to a daybed and nothing was too much trouble!
I must have spent well over an hour in the store, I felt so at ease and relaxed. I came out satisfied that I'd purchased a quality sofa which was right for myself and my family.
Thank you so much to Carla and the store manager too.
Carla and Raymond in Warrington are the best!!
Carla in Warrington sold us our couch with help from Raymond, we can’t thank them enough! Thank you so so much I can’t wait for it to come!
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