From placing the order for our new leather swivel chairs at the Wigan branch to delivery and assembly,we received excellent service from all staff concerned.Keep up the good work.
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The SCS drivers provided a very friendly and thorough delivery service. They made sure that U was happy and that everything worked properly before they left and even took the packaging away. Great ser... See more
Delivered on time in fact a couple of weeks earlier than expected,the delivery crew were very friendly and efficient.placed the sofas were I wanted them took away all packaging,sofas are lovely and co... See more
Coming in Michelle and Danny were extremely helpful in helping us get a new sofa. Showing us the range of fabrics and leathers that we can customize our purchase with. Even got complimentary water / c... See more
Company details
- #257 of 395 best companies in Home Furniture Shop
About poltronesofà - Wigan
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
9 Ormskirk Road, 0, WN5 0XD, Wigan, Lancashire,, United Kingdom
- 01942 615160
4.7
Excellent
1k reviews
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Hassle free
22 August 2026
SCS provided a very thorough service.
The SCS drivers provided a very friendly and thorough delivery service. They made sure that U was happy and that everything worked properly before they left and even took the packaging away. Great service, thank you.
8 August 2026
The gentlemen were very welcoming…
The gentlemen were very welcoming polite and nothing was to much trouble for them i would reconmend to everyone
28 July 2026
Perfect worth the wait delivery men…
Perfect worth the wait delivery men were friendly and polite and set sofas up really quickly
15 August 2026
From placing the order for our new…
From placing the order for our new leather swivel chairs at the Wigan branch to delivery and assembly,we received excellent service from all staff concerned.Keep up the good work.
15 August 2026
Great friendly staff very helpfull
8 August 2026
Prompt arrival
Prompt arrival, phoned before arrival, very courteous delivery people, assembled furniture promptly and took away all packaging, unable to connect chair recliner due to a faulty plug, explained process and ordered a new one before departure.
8 August 2026
When we went to buy our new furniture…
When we went to buy our new furniture from your wigan branch we was met to michelle she was so friendly and helpful she assisted us in choosing our new sofas we can't thank michelle enough and would recommend your shop to friends and family 😊
5 August 2026
Very welcoming Saff.Explained…
Very welcoming Saff.Explained everything with us .Great customer service.I would highly recomend purchssing a Sofa from this company
28 July 2026
We where very satisfied with the…
We where very satisfied with the delivery of our new three piece suite, we were kept well informed of the delivery date and time to expect delivery,it was on time and was got in the room with no problems by your delivery team,excellent!
26 July 2026
The service we received was brilliant…
The service we received was brilliant with a lot of time and patience taken by staff to ensure that we were happy with our purchase and well informed of our choices . A great experience and can’t wait to receive our new sofa.
17 April 2026
Delivered on time in fact a couple of…
Delivered on time in fact a couple of weeks earlier than expected,the delivery crew were very friendly and efficient.placed the sofas were I wanted them took away all packaging,sofas are lovely and comfortable I’m very pleased with them.Top marks all round excellent service from Poltronisofas I would highly recommend.
23 July 2026
Excellent customer service
Excellent customer service. They actually listen to requirement and showed us what we required and alternative options. Brilliant.
23 July 2026
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Made lots of mistakes Didn’t set me up…
Made lots of mistakes Didn’t set me up for interest free credit despite asking for it several times! Had to go back to shop to set up Feet missing from chair Was told the chair shouldn’t have feet! Even though the one in the show room did have them! Was given used feet in the end from shop floor! Would not recommend to my friends
19 July 2026
Reply from poltronesofà - Wigan
Good Morning Karen,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to read about the issues that you experienced regarding the finance and that you needed to return back to store for this to be resolved. I can appreciate how frustrating this must have been and apologise for any inconvenience caused.
I am also sorry to see that the feet were missing from your chair.
Once the furniture has been delivered any issues can be reported to our aftercare team, via our online contact form, on the link below.
Please feel free to submit this if you still have concerns and the team can certainly take a look.
https://enquiries.scs.co.uk/
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Very welcoming and helpfull
21 July 2026
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