Poltronesofa - YorkReviews 

1,143
TrustScore 4.5 out of 5

4.7

Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB


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Rated 5 out of 5 stars

Jonathan and Jayden were very polite, helpful and professional delivering our new reclining sofas. They showed me how the sofas fixed together ( helpful, if we move house ) Two lovely, kind men. The... See more

Rated 5 out of 5 stars

Just had our Sofa delivered by 2 extremely professional delivery men on possibly the hottest day of the year, Mervyn and Jaden did a brilliant and speedy job delivering our Sofa upstairs to our Apartm... See more

Rated 5 out of 5 stars

We were greeted by Lee at the store on Clifton Moor, York. He was very helpful and not at all intrusive, allowing us to walk around and look at the reclining chairs at leisure. When he saw we were kee... See more

Rated 5 out of 5 stars

Wayne introduced himself and explained all the options available to me- he allowed me to browse freely but available to answer any questions. I returned later that day with my husband- again Wayne w... See more


Company details

  1. #253 of 399 best companies in Home Furniture Shop

About Poltronesofa - York

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, United Kingdom

  • 0191 731 3300

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,143)

13,527 reviews in the last 12 months

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Rated 5 out of 5 stars

Jonathan and Jayden were very polite

Jonathan and Jayden were very polite, helpful and professional delivering our new reclining sofas. They showed me how the sofas fixed together ( helpful, if we move house ) Two lovely, kind men.
The sofas arrived much earlier than expected ( Bonus ) as we were using canary yellow deck chairs ( which seemed like forever and gave the Jonathan /Jayden a giggle. ) we were having a downpour thunderstorm at the time of delivery but Jonathan and Jayden kept the sofas from getting soaked unpacking them ( while I made them a cup of coffee ) they removed all cardboard too. Can’t fault them or SCS . Thank you for making/delivering our sofas, we are extremely pleased with them. We highly recommend SCS and delivery team.

27 June 2026
Rated 5 out of 5 stars

First Class Delivery and Service.

Just had our Sofa delivered by 2 extremely professional delivery men on possibly the hottest day of the year, Mervyn and Jaden did a brilliant and speedy job delivering our Sofa upstairs to our Apartment. Very friendly and couldn't do enough to make sure we were happy with the product. The Sofa is superb and I am sure we will get many years of use from it, can highly recommend this Company for their 1st class service and delivery.

26 June 2026
Rated 5 out of 5 stars

Very helpful staff at Clifton Moor, York

We were greeted by Lee at the store on Clifton Moor, York. He was very helpful and not at all intrusive, allowing us to walk around and look at the reclining chairs at leisure. When he saw we were keen on one of them he explained the features and gave us plenty of time to wander around and choose a colour for the chair. It wasn't cheap but is needed for a family member with medical needs and we feel we have made the right choice. Delivery time is around 12 weeks but that's fine, we are happy to wait for it.

10 June 2026
Rated 5 out of 5 stars

Sofa review

Furniture arrived on time and as specified. Delivery personel arrived within time slot sent to us. They were courteous, quick and efficient in setting the sofa up and explained the controls.
The sofa met our expectations and the quality of workmanship appeared to be excellent.

7 June 2026
Rated 4 out of 5 stars

Great service whilst choosing now the wait for delivery

After being let down by another company who delivered us a faulty sofa & footstool 🫣 that i was returning for a full refund we weren't looking forward to the task of going through the task of finding/choosing a replacement and was dreading hiw long delivery was going to take as knew we would be without a sofa etc for a few months 😬
The York Clifton Moor Store was immaculate, not overly fragranced [a big thing when you have allergies]. Staff not pushy, we had in mind [and had a list] of sofas we wanted to look at. We had a stroll round then was approached by [I think Ben]a member of staff who was smartly dressed etc. He was polite, friendly and chatty without being overly familiar, which we loved. He explained the care cover in detail but was not pushy about us purchasing it, though we did choose to do so. 🤩
We explained what we wanted, had a sit on a few of the sofas on our list.
We actually chose a sofa and large footstool from 2 different ranges once we were assured the leather would match perfectly by the staff member.
Decided which we wanted, was given a price, then some time to think it over and decide between the two colours of leather we liked. The staff member not only showed us the colour samples but found sofas /chairs in store in that shade of leather sofa that we could see an actual item in that colour leather.😍
Only negative is the long wait for our order to be made & delivered.🥺

Just waiting for the actual sofa & large storage footstool now!?

3 June 2026
Poltronesofa - York logo

Reply from Poltronesofa - York

Ciao Sandra,

I hope you are well.

Thank you for taking the time to share your feedback. We really appreciate your lovely comments and are pleased that you had such a positive experience in store.

I am sorry that the delivery lead time is a little longer than you may have hoped for, this is because all items are made to order.
We would always aim to have this with you as quickly as possible and will reach out once the furniture is ready for delivery, with the first available date.

Thank you very much for your order with us.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 4 out of 5 stars

Good welcome

Good welcome, polite,informative. Wayne did well.

27 May 2026
Poltronesofa - York logo

Reply from Poltronesofa - York

Ciao Ian,

I hope you are well and thank you for your review.

We are pleased to see that you had a positive experience on your recent visit, thank you for your lovely comments.

If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

Clifton Moor Store

Wayne introduced himself and explained all the options available to me- he allowed me to browse freely but available to answer any questions.
I returned later that day with my husband- again Wayne was very approachable- explained all the finance options, delivery etc. He was so easy to chat with as we processed our order and made it clear he would be able to help us with any queries after delivery.
Wayne is a credit to your team.

26 May 2026

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