seakargo.com Reviews 69

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Thanks to the team at Seakargo for a excellent job in Shipping my Yellow Kombi form Cape Town to the UK. They went the extra mile and helped with the NOVA in the UK as well as arranged for delivery... See more

Rated 5 out of 5 stars

Seakargo are an exceptional, honest & reliable company who go above and beyond to assist with everything we require. Their attention to detail & communication in such a fast paced environment is truly... See more

Rated 5 out of 5 stars

Excellent ! Great service, precise, clear and always on time. Qualified staff really kind 'n polite. Really satisfied 'bout.

Rated 1 out of 5 stars

Incompetence and excuses from day 1 to day 730 Cost thousands in un recovered damages, almost 2 years to get the car registered not the 8-10 weeks quoted... Was finally delivered with no mot or... See more

Company details

  1. Delivery Company
  2. Car accessories shop

Information provided by various external sources

seakargo ltd


Contact info

4.1

Great

TrustScore 4 out of 5

69 reviews

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Rated 5 out of 5 stars

Hi jason / Darryl

Hi jason / Darryl
thanks for getting the mustang delivered in time with no issue , i would like to thank you and your team for the service, getting my car to me here in the UK from LA.

thanks again

8 February 2019
Unprompted review
Rated 5 out of 5 stars

Thanks, SeaKargo

I collected my cab from Manila last week and, as always, the service from SeaKargo was excellent. Many thanks for all of the assistance, and very kindest regards

8 February 2019
Unprompted review
Rated 1 out of 5 stars

My 37 Ford

For my birthday I decided to treat myself to a classic 30s Ford. Found one in the US and choose SeaKargo as the shipping agent for three reasons, good reviews on their website, they worked with a American partner for pick and transportation stateside and I had a long chat with them concerning the logistics, all seemed good, a end to end and seamless service. In reality the whole experience has by unreasonable and unacceptable. Pick up of my car stateside was typically 3-5 working days, it was actually 11 days and I was forever calling them for a update to be told "we have left a voicemail". As of writing this review it has been 12 weeks since I have paid for this poor service. My vehicle apparently landed in the UK 15/12/18 so I called on the Monday and was told that it would take "three days to unload and clear customs". But yet again I have had to call for a update, to be told Christmas was the problem and now something to do with the Americans ? These people set your expectations and fail miserable with delivering the service. All businesses have problems but as a client I expect my account to be managed with regular updates and solutions, the attitude of these people is really poor and a bad reflection of SeaKargo, I will never use these amateurs again, oh by the way I still do not have a date for pick up or delivery.

20 December 2018
Unprompted review
Rated 1 out of 5 stars

FRAUDSTERS!!!!!

Gave a quote to ship my car to U.K. and fit personalised number plates. Quote approved and PAID IN FULL. Five months later they haven’t fitted the personalised plates, have added extra charges including fuel!?!?!?! So they’ve been driving it whilst they have it!!!! And now refusing me my car unless I pay these other charges!!!!!

The response shows the level of disrespect they have for customers!!!!!

AS PER TRADING STANDARDS hidden fees are a breach of contract. PLUS you have already sent from yourselves, confirmed via email that I OWE YOU NOTHING!!!!!!!

7 August 2018
Unprompted review
seakargo.com logo

Reply from seakargo.com

Dear Emma-Jane I am looking it to this issue and might just find your details please could you confirm your job number ? I will contact our booking team And Find out what happen to your job ? Kind regards thank you

--------------------------
Dear Emma

First we can confirm that no one has driving your car while in the workshop as our employees has restrict policy regarding this, and we take this matter very seriously .

please also see the reason for extra charges incurred on your job as following.

- "Good Afternoon Jackie,

I have spoken to the conversion shop, the £130.00 +VAT speedometer charge is separate to the essential quote. The speedometer needed replacing not just modifications but the conversion workshop could not obtain the right speedometer through the usual channels therefore, a custom speedometer needed to be made that is what the charge is for.

There is also a £16 fuel charge that needs to be paid, this is the fuel that the conversion shop had to add to the vehicle at the testing stage. "


If you have any questions, please do not hesitate to contact us.

Thank you and Kind Regards,

Online Team

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