After reading online reviews of Seapets, I was very concerned about getting my order in a timely manner, or even at all. I should not of worried, although not a rapid delivery, my Aquarium, Stand... See more
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Seapets have been great, My aquarium started leaking on a Saturday night so I had to get a new aquarium as quickly as possible so I ordered one on their website. First thing on Monday when... See more
Ordered an aquarium online and it was delivered the next day with no fuss. Very happy with purchase. Item as described and the cheapest by far than any other retailer.
Pleased to be able to get a 500ml bottle if weeaway - wide variety of items. Order was stress free - very smooth transaction and nice sensible packing, will use Seapets again.
Company details
Information provided by various external sources
Seapets Pet Supplies are a leading online pet store selling pet, pond and aquarium supplies. Pet products include beds, cages, treats, cat and dog food and many other pet accessories.
Contact info
9, Westside, London Road, Stanway, Colchester, Essex, , CO3 8PH, Colchester
- 0871 250 4777
- sales@seapets.co.uk
- www.seapets.co.uk
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good service
have used seapets before bought my tank off them , good company to deal with no problems decent prices too .
brilliant customer service thank you
Brilliant customer service. Had to exchange my dog coat due to its coming up too big. Staff very helpful. New coat arrived in two wks and my dog loves it. Would recommend this company and will use again 😊
Purchase of Roma 240
I purchased a Roma 240 with cabinet good communication from start to finish very happy with the product i would definitely use seapets again.
excellent. so much better than expected.
Strong and sturdy. Soft and comfortable. Great.
Cosipet Dribag
Bought size 2 for our Yorkshire Terrier far too small. Requested next size and after paying the extra over the phone received the replacement within 2 days. Efficient service. May be a bit more information on the size of the acual bag would help. The bag its self is nice quality and we'll made.
Great service. A++++++++
Very easy to navigate website, speedy delivery and a great product. Will use Seapets again.
Great choice of product, speedy delivery and good communication
Got exactly the product I wanted and it was delivered very quickly. Overall a great buying experience
Excellent service
Excellent service order was received with in a couple of days well packed good prices would recommend
Super speedy!
Quality products received ridiculously fast, fantastic service as usual Seapets!
Amazing
Amazing value for my fish tank .I think its great and will shop again .The delivery man was great i am disabled and he was very helpful thanks again.
Petsafe Dog Flap
I purchased a Petsafe dog flap to replace the damaged one we already had. No problem fitting it. Item delivered on time and as described.
Excellent
Fast dispatched and delivery. Good quality product. Highly recommended.
great
This company is a easy site to shop from. the items that arrived was in perfect order and arrived as started.
Excellent - bar one or two tiny quirks
We bought the Fluval Vicenza 180 aquarium from Seapets. We have a good selection of aquarium shops near us, in Swallow Aquatics, Maidenhead and Fintasia - but Seapets deal on the aquarium won hands down, with them including all the gravel required, the aquarium background, a gravel cleaner and a fish net. Swallow Aquatics offered the same price, without all of the freebies.
The only thing I found a little difficult was the delivery logistics. This was partly our making, as we ordered on a Saturday, but could not both be around on the Wednesday/Thursday the next week. Having heard nothing from Seapets, I called them on the Monday, and enquired about the delivery, as it is described as kerbside delivery only. I.e. the recipient theoretically needs to carry the whole delivery into the house from the kerbside - not great if just one person is at home.
I was told that instead, I could pick up from their store in Colchester - as we only live 12 or so miles away. This was great - but it was a little confusing when I then received an email just prior to travelling the 95 miles home from work, stating that the aquarium would be delivered tomorrow. Anyway, the wife called Seapets, and it seems to have been a misunderstanding - and I could collect that evening, as promised.
I visited the store, and pickup was easy. But I have to say I was surprised that no-one asked to see any ID. I just said I was there to pick up the aquarium, to which the assistant said "oh...the Fluval Vicenza", and I was then told to pick it up from the warehouse doors. For Seapets own protection, they really ought to be asking to see ID.
Anyway, I'd definitely recommend Seapets - a brilliant store for all fishy and non-fishy pet needs. We're lucky to have them on our doorstep.
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