Where are my tickets? I didn't receive them yet and the concert is soon! Please I have already paid everything!!! I want to have a quick answer from you!!!! From my own page on SEATWAVE, after... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Where are my tickets? I didn't receive them yet and the concert is soon! Please I have already paid everything!!! I want to have a quick answer from you!!!! From my own page on SEATWAVE, after... See more
Company replied
I don't mind you don’t own any of the tickets sold through your site. The site is yours and you got the money (that i paid one month ago!) and you are the one who must respect the contract between... See more
Company replied
Hi Seatwave, I need to change my bank account details to receive a payment, but I do not know how to do it. You can give me a valid email to send you my new bank details please. Greetings
Lost the gig, lost the flight and no answer and all. I bought two tickets to attend Muse in Berlin through Seatwave (I'm from Spain, so I also bought plane tickets to get there). Once in B... See more
Compra biglietti per gli U2, Madonna, Eros Ramazzotti su Seatwave—l’unico garantito al 100% perchè fatto dai veri fan
19-25 Argyll Street, W1F 7TS, London, United Kingdom
I LIVE IN ARGENTINA, FOR ME THIS SERVICE IS GREAT. THANK FOR ALL YOUR SERVICE. I AGREE FOR THIS
nothing to say, highly recommended! seeing is believing ;)
I bought a ticket for the Muse concert in Milan and everything went smooth. I just hate that you have to go through these channels to buy legal tickets
Very good ticket, only 4 stars for the prices and spedition time,
I payd 150 euro for one tiket but the REAL prive was 64,00 ... I bought 3 tikets .. And Eight months before the beginning of concert .. Never in mi life with you

Reply from Seatwave - IT
I would heartly recommend this site to everyone because of its secure policy and its seriousness.
I receved wrong tickets!!!! Prices are too high.
I used Seatwave to find Beyoncé's tickets for the formation world tour concert that was sold out. Fortunately I found this incredible website. Delivery was so fast and the packing was well formed. Despite the negative comments of some people, I tried and I was happy to have tested it! It works! Great job seatwave!
Very positive experience, I will use their service again in the future!
I would recommend this company to anyone for the price and accountability
Come sempre le tickets sono Arrivate in tempo , tutto ok grazie a seatwave 👍👍👍👍Siete top
Lost the gig, lost the flight and no answer and all.
I bought two tickets to attend Muse in Berlin through Seatwave (I'm from Spain, so I also bought plane tickets to get there). Once in Berlin, the 'allegedly secured transaction' failed. Ticket barcodes won't go at all so we didn't came into and no way, it was sold out. People at Tickets.de tried to help us and they just wrote us a 'Confirmation' which reads tickets numbers 4173524369305363 & 6400294369305958: 'The admission to the event has been denied due to the following reason: There is no existing incoming payment for this ticket code - has been rejected'. This way, the original seller (scamer) drew back his original tickets he bought once he sold the tickets through Seatwave.
And now, there's no way to contact Seatwave by any means... Trusted? Secure? Please, don't make me laugh...
[Transaction number 1780499 / 07-05-2016 / Total Amount 197,43 €]
================ UPDATE ================
It is impossible to get in touch through the FAQ page
The FAQ page is such a joke, there's no way to get in touch by e-mail or through a comment box. FAQ page is a waste of time and it keeps me going round and round through questions that won't resolve a FRAUD issue like mine.
Your answer is always 'Go to the FAQ', but the FAQ is useless once I've been scamed. Same reply from Facebook and Twitter, but no solutions at all. I guess you are not willing to solve any issue neither help your customers.
[Transaction number 1780499 / 07-05-2016 / FRAUD Total Amount 197,43 €]
I'd been desperately looking for tickets for Nightwish long sold-out show in Amsterdam and they had them. I was a bit worried at the beginning but I really wanted to go to the show so I decided to give it a try... and it was worth it! Within 24 hours I was able to download my 3 tickets directly from their website and last week my friends and I enjoyed our awesome concert. 100% worth it!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.