Secretairfares Reviews 

I just purchased a ticket on American airline. The ticket cost 395 dollars, which was paid. Then 13 hours ofter I see another charge to my account for 244. Good thing my bank declined that transaction. When I ask ronny why, he try to tell me that the 244 was the taxes for the American airline ticket, but at the same time that 244 was going to a different account other than American airline. They are a bunch of thieves. Now am talking to my consumer protection bureau because they keep threatening me that they are going to put a red flag by my name so I cant travel on any American airline unless I paid them 244 dallor

I got bad experience with Secretairfares service. The displayed ticket price is not clear. You will be charged other fees in addition to taxes. Unclear and Unexplained fees are charged on my ticket. When I ask them to cancel my booked ticket before they issued it, they charged me 200$ (in less than 24h of booking it). Never try to use this compagny services.

This is the worst Airlines booking company ever.
Don't deal with this company, the customer service is really bad.
I talked to Ronny, who helped me a lot to book my flight.
I sent him an email to modify and (or) cancel my booking to change my dates flights. I had no reply for 4 days and today, he told me that he never receive my email (and I got screenshot proof to proove that the email was sent in 24h belong my booking (you can cancel any flight tickets before 24h).
I was willing to pay extra fees (up to 500$, I am a good customer no?)
So don't book on this website, IT A REAL SCAM. I'm now contacting the authorities and make a formal notice to this website because it's a real scam.

Honesty, the worst costumer service when chatting, they have me waiting to answer my questions and never answered, Ronny was his name, absolutely a disaster as a costumer service representative.