Sedo.com Reviews 

935
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers had a great experience with this company. Consumers frequently mention that the online platform makes selling and managing digital assets very smooth, pointing out professional communication and reliable transaction speeds. Reviewers regularly share that payouts arrive promptly, and they genuinely appreciate the friendly and helpful assistance provided by the staff throughout their sales. However, some customers also noted significant challenges regarding missing official paperwork like invoices and extremely slow responses from the support team members. A few other people also felt deeply frustrated by unexpected account suspensions and ongoing difficulties completing their online purchases or sales smoothly.

What people talk about most

Payment

Customers had ambiguous experiences with payment, reflecting a deep split in consumer sentiment. Many... See more

Service

Reviewers highlight ambiguous aspects of service, showing deep divisions in their experiences. Many consumers... See more

Website

Consumers find website experiences to be ambiguous, as opinions are heavily divided. Reviewers frequently... See more

Staff

Customers consistently note ambiguous experiences with staff, reflecting a sharp contrast in feedback. Many... See more

Customer service

Users describe ambiguous interactions with customer service, revealing starkly contrasting experiences. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sedo managed the offer process excellently for my domain sale and made the Transfer process very easy and quick via guidance prompts on the Transfer section of my Sedo account. At each stage I could u... See more

Rated 5 out of 5 stars

Sedo keeps their customers imformed with updates throughout any sale. know there is a real person available if needed. But outside of the sale process they are ready to help with any other questions... See more

Rated 5 out of 5 stars

Sedo provides a smooth and reliable platform for domain transactions. The transfer process was well-structured, and I received clear instructions at every step. Communication from the Sedo team was pr... See more

Company replied


Company details

  1. Online marketplace

Written by the company

Before placing a negative review please contact us through feedback@sedo.com. Together we can sort things out to your satisfaction. Sedo is the world's leading domain trading platform with more than 3 million customers and 24 million domains listed for sale. Sedo offers buyers and sellers a full suite of domain-related services, such as domain traffic monetization, auctions, appraisals, transfers as well as marketing and promotional campaigns. The SedoMLS Promotion Network is the largest domain distribution network, with 670 partners, including international top registrars. It supports more TLDs than any other domain distribution network.


Contact info

3.8

Great

TrustScore 4 out of 5

935 reviews

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3.8

All reviews

(935)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

Selling one of my domains was made just…

Selling one of my domains was made just so simple and easy, thank you

8 August 2025
Sedo.com logo

Reply from Sedo.com

Hi Philip,

Thank you so much for your great feedback and your 5 star rating. We are happy when our customers are happy. Looking forward to serving you again in the future.

Best regards,
Team Sedo

Rated 1 out of 5 stars

Sedo blocked our account without a verifiable reason and without any notice

One day when we randomly were checking our domains and we noticed these parked on Sedo displayed only the error "The content of the page cannot be displayed". So we created a ticket, which was answered 4 days later, telling us that our account had been blocked for parking because our traffic was not natural and did not meet Sedo's terms and conditions. We have no control over domain traffic, we do not generate any artificial traffic, and we had no idea what the problem was. All our domains were blocked not only from parking, but also from the marketplace. Our parking was quite dormant, generating an enormous revenue of a few euros per month, but domains were listed on the marketplace and generated inquiries occasionally, which was much more valuable.

I would expect in such circumstances at least a notification, maybe a request to remove some problematic domains, but Sedo blocked our account without any chance for us to react. Our appeal was refused, but at least I learned that "please be assured that these actions only happen following a careful and detailed investigation".

Well, they are right. According to their terms and conditions, they may discontinue services to any user at anytime, without reason and without prior notice. In our case, it was without any notice at all.

I strongly recommend anyone to move their domain names to another place, which has a more customer friendly policy. If you decide to keep your domain names with Sedo, you will be fine as long as you remember to check your portfolio regularly to see if your domains still work. Because your account may be blocked anytime, and it is your responsibility to discover that.

And it does not matter if you are a new (more risky) customer to them, or maybe you are a verifiable business with an almost 20-year-long history including multiple parking payouts, domain purchases, and sales (that was us).

2 August 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Hello Michal,

We really appreciate you taking the time and providing detailed feedback.

We are very sorry that you made this experience.

All our customers - no matter if you wish to park or sell - have to agree to our policies before start using Sedo. And it is correct, that if customers do not comply , it is at Sedo's discretion to block an account without further information.

We understand that this is not a pleasant situation however our top priority is to keep our market place safe and secure for all customers.

We hope, this helps to clarify the situation.

With best regards,
Team Sedo

Rated 1 out of 5 stars

Poor service

There is absolutely no response from support except for automated emails and these rating emails. Poor service

5 August 2025
Sedo.com logo

Reply from Sedo.com

Hi Lindokuhle,


Thank you for taking the time to provide us your feedback. We would like to hear more about your experience with Sedo and our services. Please share your details with us via email at contact@sedo.com so we can have a more in-depth look into the matter and work on a solution.

Best regards, Team Sedo

Rated 5 out of 5 stars

The selling process was smooth

The selling process was smooth. Hope more domains sells for me in SEDO.

10 July 2025
Sedo.com logo

Reply from Sedo.com

Hello Ordiflow!
Thank you very much for your kind feedback and your five star rating! We are pleased that you have been satisfied with our service and hope that this will continue to be the case.
Sincerely yours,
Team Sedo

Rated 5 out of 5 stars

Over a decade of trust

Over a decade of trust!

25 June 2025
Sedo.com logo

Reply from Sedo.com

Hello Wenpu Hong!
Thank you very much for your kind feedback and your five star rating! We are pleased that you have been satisfied with our service and hope that this will continue to be the case.
Sincerely yours,
Team Sedo

Rated 1 out of 5 stars

SCAMMERS!!

SCAMMERS!!! Avoid

I paid Sedo for their domain brokerage service, trusting their claim that they had direct contact with the domain owner. This turned out to be completely untrue. After weeks of vague responses and long periods of silence, it became clear they were unable to deliver what was promised.

Despite multiple follow-ups over several months, I received no meaningful updates or progress—just generic replies. I requested a refund due to lack of service and misrepresentation, and even that has been ignored.

Extremely disappointing experience. I would not recommend using Sedo’s brokerage service if you’re expecting transparency, results, or basic professionalism.

Avoid at all cost!

16 May 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Dear Joe!

We appreciate you taking the time to share your experience, although we're sorry to hear that you were unable to purchase your desired domain. Sedo offers a Domain Brokerage Service —we do not own the domain names. Our role is to act as an intermediary between domain owners and prospective buyers, helping facilitate transactions.

Nevertheless, we are constantly working to make communication between all parties as smooth as possible to avoid any disruptions. In case such situations do arise, our buyer protection comes into play to promptly refund any payments made, ensuring you regain control of your funds. Directly, after processing your refund, we have emailed this information to you.

Your feedback is valuable to us, and we will utilize it to further enhance our services. If you have any additional questions or concerns, please do not hesitate to reach out to us.

We sincerely hope that you have been able to successfully find an alternative domain, and we wish you all the best for the future.

Sincerely,
Team Sedo.



Rated 5 out of 5 stars

I loved the experience with Paige and Bukey

I loved the experience and Paige was really nice and I had said she looked like Natalie Grace so that was also super funny. Also when we went on some rapids like the Dimond one [I forgot what it was called] and the Mike Tyson she made sure none of the people in the raft fell out and we were all safe. Bukey was really nice too and made us stay safe before going on the raft. So I'm glad he helped and that he won that race.

25 June 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Hello Kylsea,

We are happy that you had a great time rafting and thank you for your five star rating. However, we feel there is a misunderstanding here: Sedo is a global domain market place where sellers and buyers can trade domains.

Best regards,
Your Sedo Team

Rated 5 out of 5 stars

Professional service

Professional service, fast, all recommendations.

12 June 2025
Sedo.com logo

Reply from Sedo.com

Hi Dragan,

Thank you very much for your kind feedback and your five star rating!

We are pleased that you have been satisfied with our service and hope that this will continue to be the case.

Sincerely yours,
Team Sedo

Rated 1 out of 5 stars

Shady company

Shady company. We bought a domain through them. First we made offer and then it started: They said if we don't buy the domain they will sue us. After purchase we didn't get the invoice. They refused to erase website redirect to their website...
DO NOT recommend this website broker!

PS: They charge 10% from purchase amount, but you don't know it before purchase.

1 February 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Dear Ondrej,

We appreciate you taking the time to share your perspective, even though it seems there's been a misunderstanding about our company's operations.

Sedo offers a domain marketplace for sellers and buyers. The contract parties are seller and buyer. Our role is to facilitate a smooth transaction and we inform both parties about their contractual obligations. Furthermore, we advise that a seller could take legal action in case the other party does not fulfil their obligations.

The invoices for the domain purchase and for the fee have been created and are available in your Transfer Center online.

The pricelist with all fees is visible before each transaction as we feel that transparency is very important.

We hope we were able to clarify the confusion here. If you have further questions, please reach out to us - we are always happy to help and find solutions for all our customers.

Best,
Team Sedo

Rated 5 out of 5 stars

Good service

Good service

6 May 2025
Sedo.com logo

Reply from Sedo.com

Hello Abderrahmane!
Thank you very much for your kind feedback and your five star rating! We are pleased that you have been satisfied with our service and hope that this will continue to be the case.

Sincerely yours,
Team Sedo

Rated 5 out of 5 stars

easy to use and the email received was…

easy to use and the email received was clear and the time to receive money was good and of course the trust

12 May 2025
Sedo.com logo

Reply from Sedo.com

Hello Mohamed!

Thank you very much for your kind feedback and your five star rating! We are pleased that you have been satisfied with our service and hope that this will continue to be the case.

Sincerely yours,
Team Sedo

Rated 1 out of 5 stars

I paid for 3 domains

I paid for 3 domains, the first one told me that the domain name does not belong to the seller. Canceled my order. For the second order, they still cannot provide the transfer code 5 days after payment, but they asked me to provide my ID and address for security reasons. Otherwise, they will cancel the transaction and close my account and threaten me. I just bought a domain name, why do I need to provide these?

6 May 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Hi Liu,
Thank you for taking the time to write us a review. We are sorry that all three transactions had to be cancelled.

Please let us be clear on the payments: a refund has been issued for all your 3 cancelled transactions by the beginning of May 2025. For the 4th transaction you have made a charge back via you payment provider. So in that case, no refund can be issued.

We feel that transparency is very important so we recommend to check your account balance. If you have any further questions, please do not hesitate to reach out to us under contact@sedo.com. We are happy to help.

Best regards,
Team Sedo

Rated 1 out of 5 stars

The company does not send the money received for the sale of the domain

I sold my domain for $400. On 29/04/2025 a request for payment was created, which according to the company itself should be paid within 1-2 business days. When this time passed, I asked why the funds were not transferred to my account and got the answer that they have not enough employees, but on Friday or maximum on Monday (which was yesterday) I should get my money. Of course I did not receive the money. Today I am asking again why the money I have legally earned has not been transferred to my bank account. On what I received a new portion of lies, say they have not enough people, but the money this time will definitely be sent, but this time they did not even specify the date.
I have to write to support and beg for money that was fairly earned.

I unfortunately did not read the reviews on this company before starting work. This is a SCAM, I do not advise you to work with this company!!!!

6 May 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Hi Ross,

Thank you for taking the time to provide us your feedback. We are sorry to hear about your experience with our services.

From what we can see is that your transaction is still ongoing: to ensure a smooth communication your Transfer Agent is sending you updates via your Sedo account.

Apparently, our payment has been rejected. We recommend to consult with your bank and see what currency they accept. We pay out in USD, EUR or GBP.

Our Customer Support team is always happy to help, please share your details with us under contact@sedo.com if there are any further open questions . We are sure that we can find a solution here.

Best,
Team Sedo



Rated 2 out of 5 stars

The service is very slow

The service is very slow, Its been almost a month since they notify me about the selling of my domain, I did what they told me to allow the domain's tranfer. They told me the buyer has already payed and the havent told me when am I gonna recieve my money. At least they could give me a tranfer number so I can track my money. Slow and Unprofessional

5 May 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Dear Pablo!
Thank you for taking the time to write us a review. We are sorry that you had to go through this experience. Due to a bank holiday the payment has been delayed. We aoplogize for the inconvenience here.

Our Transfer Manager has contacted you already and offered a solution. If you have further questions or feel that anything is not clear, please send us an email or call us. We are happy to help.

Best regards,
Team Sedo

Rated 4 out of 5 stars

Sedo - great Service communication.

I recently sold a domain, howvever the buyer has yet to pay, and Sedo have been slow in responding. Why bother offering a service to both buyer and seller and then failing to provide it?
I have updated my rating. It so happens the delay in communication was because of a public holiday.

2 May 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Hi Nick,

We are sorry that you are not happy with Sedo and understand your frustration. Kindly let us remind you that your transfer is still ongoing and our experts are working on your case.

We aim to provide a platform for fair and transparent transactions and we are committed to keep our marketplace safe and secure for all customers.

That is why we also have to complete certain checks before and throughout transactions. We apologize that it sometimes can take bit of time depending on responsiveness of all parties involved.

Your transaction is still ongoing, your transfer agent is happy to assist you as well as our dedicated customer service team. Please do not hesistate to reach out to us in case of questions.

Best regards,
Team Sedo.

Rated 1 out of 5 stars

we made offer for a domain name

we made offer for a domain name, neither sedo nor the seller responded on offer and finally we had to cancel. Its seems a tricky business they are operating, buyer side support is completely ZERO.. sedo can not be trusted by buyers like us at-least. They seems selling something they do not have control over, we assume.

23 April 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Hi Neelam,

We appreciate you taking the time to share your perspective, even though it seems there's been a misunderstanding about our company's operations. We value all feedback and would like to clarify our role in the domain industry.

Our primary goal is to facilitate a marketplace where domain buyers and sellers can connect.
We aim to provide a platform for fair and transparent domain transactions. While some domain transactions may involve profitable sales, many others occur at market value.

The internet is a diverse ecosystem with various stakeholders, including businesses, entrepreneurs, and individuals. We respect the principles of the open internet and believe that domain trading, when conducted ethically and transparently, contributes positively to the online landscape.

We understand that perspectives on domain trading may vary, and we're committed to maintaining ethical practices within our platform. If you have any specific concerns or would like to discuss this further, please don't hesitate to reach out to our team.

Thank you again for sharing your viewpoint, and we hope this message helps clarify our role and mission.

Best regards,
Team Sedo

Rated 5 out of 5 stars

Easy

Simple process

17 April 2025
Sedo.com logo

Reply from Sedo.com

Hello Gary,

Thank you so much for your great feedback and your 5 star rating! We are happy, when our customers are happy.

We hope to see you soon again on Sedo.com.

Best regards,
Team Sedo

Rated 5 out of 5 stars

What a great company they new lifeare they help…

What a great company they are they help you and make sure that you stay on top of your society

6 March 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Hello Melissa!
Thank you very much for your kind feedback and your five star rating! We are pleased that you have been satisfied with our service and hope that this will continue to be the case.
Sincerely yours,
Team Sedo

Rated 5 out of 5 stars

Excellent

I am very happy to join this company

10 April 2025
Unprompted review
Sedo.com logo

Reply from Sedo.com

Hello Abdul!

Thank you very much for your kind feedback and your five star rating! We are pleased that you have been satisfied with our service and hope that this will continue to be the case.

Sincerely yours,
Team Sedo

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