It was fabulous to be able to speak straight to an agent that could assist me. The service was efficient, swift and exactly as a busy business needs. My cover was initiated straight away which was exa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great company. Customer service was excellent and always someone to talk to when needed. Would highly recommend and will be using this company for all my other and future horse boxes.
Site easy to use and asked for details that weren't too complicated for a non mechanical horse person to cope with. Also really good on phone, nice person and picked up quickly as I wanted documents... See more
I am keen to leave positive words for all the help and support over the years SEIB have given me with pony. She had a poor start to life being a rescue and I was able to give her the life she dese... See more
Company details
About SEIB Insurance Brokers
Written by the company
About SEIB Insurance Brokers
We are proud of the specialist knowledge we have of our products, but it doesn't stop there.
We strive to be at the forefront of developing products in the industry and we do this by listening to you and identifying your needs.
Our specialisms include:
- Equestrian Insurance
- Funeral Director Insurance
- Private Hire Insurance
- Motor Trade Insurance
Contact info
North Road, RM15 6PT, South Ockendon, United Kingdom
- 01708 850000
- info@seib.co.uk
- www.seib.co.uk
4.9
Excellent
975 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Very Helpful and attentive staff.
15 May 2026
Personable & professional
Every time I’ve called, I’ve encountered knowledgeable personable staff who understand their profession & have time to listen & clearly explain the actual questions being asked which is sadly becoming more of a rarity these days.
Really helpful customer service & speed of service, thank you
18 May 2026
Joanne the advisor was really helpful
Joanne the advisor was really helpful, she helped sort me the best deal that works for my needs and took the time to explain everything.
15 May 2026
Horsebox insurance
Fast, easy service. The person I spoke to was really helpful and explained everything clearly.
15 May 2026
3.5 tonne horsebox insurance
Filled in my request for an insurance quote for my Horsebox.
Quote was sent to me in no time at all .
The price was very good.
8 May 2026
Great company
Great company. Customer service was excellent and always someone to talk to when needed. Would highly recommend and will be using this company for all my other and future horse boxes.
8 May 2026
Ver helpful everyone very understanding.
Very helpful friendly. Will recommend them and use them again.⅔
14 May 2026
Have known this business for numerous…
Have known this business for numerous years. Always deliver what it says on the packet. Cheers guys.
6 November 2025
The person I dealt with on the phone…
The person I dealt with on the phone was so helpful and super efficient.
5 May 2026
Thank you
In 6 weeks I went from having a happy healthy horse to having to put in a large vet fee claim and a mortality cliam. The team were nothing but supportive and guided me with genuine care and compassion. They made settlements quickly and without fuss. Overall they helped make a heartbreaking time that bit easier to deal with. Thank you everyone.
19 May 2026
Unprompted review
Steve English was amazing
Steve English was amazing, spot on with all the small things. And really knew his job.
28 April 2026
Very quick response times.
1 May 2026
Spoke to a lovely lady on the phone…
Spoke to a lovely lady on the phone that sorted a new policy for me in 10 minutes. Very competitive premium and had been recommended to me.
30 April 2026
Excellent service
24 April 2026
very swift and pleasant and made the…
very swift and pleasant and made the process very easy
16 April 2026
Service was excellent and the member of…
Service was excellent and the member of staff Jo was so helpful and friendly and really put me at ease 😊
20 April 2026
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