Charlotte was very informative, obviously knew her stuff and made the experience seem simple. No unnecessary chat....facts, which is what I wanted. Being of the 'older' generation, I was so pleased... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stacey was very informative and reassuring, much needed as I felt very unsure and anxious about going ahead with the process, she helped every step of the way and took my calls when I called her bac... See more
Hi all, Joe Dalton was brilliant, he compared valuations of neighboring properties and took the time to compare our property with others in the area and looked at photos of the building and gr... See more
Hi, first consultant was not contactable at appt. time Then name was changed on link twice more in quick succession both not replying. Then customer services rang and said they would sort it out....... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found Scott easy to talk to
Found Scott easy to talk to and he provided me with the information I wanted. Will definitely call back if I find a place I want and need to sell quickly
Joseph was a very pleasant young man.
Joseph was a very pleasant young man. Appointment was on time and he explained things very efficiently. He did tell us all we wanted to hear, if you know what I mean and we did sign up to a video appointment. Whether this is as fruitful as when we first had the house on the market remains to be seen. No disrespect to him but our first experience with an estate agent was a nightmare and as said he told us all we wanted to hear, like the previous crowd. i hope it all comes off but am not holding my breath.
Daisy was very pleasant, informative and easy to talk with
Video chat was on time, and whole system clearly explained, and very hi-tech. They are not interested in buying your house for a fair price, but offer a comprehensive on-line Estate Agency Service, which I will probably be using if house doesn’t sell with existing agents in near future.
Awful service received
Hi, first consultant was not contactable at appt. time
Then name was changed on link twice more in quick succession both not replying. Then customer services rang and said they would sort it out.... unfortunately no further contact or instruction received. Total waste of time travelling to the property and spending an hour trying to contact. Please do not phone me or email again. Remove my contact details and property details from your system.
Kim was lovely
Kim was lovely, patient (my Granddaughter was demanding attention), kind & knowledgeable.
A very positive experience
Very knowledgeable pleasant guy
Very knowledgeable pleasant guy. Explained things thoroughly and answered any queries.
Complete waste of my time.
Complete waste of my time.
I agreed to the appointment time reluctantly as we are away.Continual stream of emails and text messages reminding me.
Log in details didn’t work and every attempt at sending an email came back as me not being in the system so they couldn’t accept my email.
very friendly and honest
Very helpful she explained everything…
Very helpful she explained everything very clearly,I will definitely be back in touch
Thanks
Very friendly
Explained everything clearly and was really friendly. Very helpful and concerned about what we wanted
Excellent would recommend
Very professional and friendly
Very professional and friendly. Positive and 100 per cent great advice
Daisy was excellent
Daisy was really friendly, helpful and knowledgeable, making the whole experience really easy
Rhianna
Rhianna
was very professional. And when I have had a chat to Hubby we will decide then if we will sell with you.
Thank you
Not property buyers, poachers of other estate agents
The simple truth is they are not looking to buy houses, they are trying to persuade the home owner to switch estate agents to themselves with clever market strategies, which include " we think your home is worth more" how many people fall for that one?
Scott was very open and honest in his…
Scott was very open and honest in his assessment and opinion. He has provided good insight and presented his views which is very useful.
Very clear on what was to be provided…
Very clear on what was to be provided and how it would be achieved. Professional and well presented. Happy to recommend.
A very positive experience …
Mr Dalton was informative and friendly .My home area had been well researched. A house move isn't planned at the moment and will be determined ultimately by personal health issues .We will keep your company in mind .
Joe was very professional and…
Joe was very professional and informative!
It did not connect I was waiting but…
It did not connect I was waiting but nothing happened
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








