Sell Your Car 2 Jack Reviews 

7,165
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,397 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and ease of the entire process from start to finish. Many people appreciate the fair prices offered and the quick payment, often received within minutes or hours of the sale. Reviewers frequently commend the staff for being friendly, professional, and helpful, making the selling experience stress-free and pleasant. The user experience is often described as straightforward, with clear explanations of the process and no awkward haggling. However, some people were dissatisfied with the final price, noting that the initial online quote was significantly reduced after inspection, sometimes by a large amount, due to various factors like MOT advisories or cosmetic damage. A few other people also felt that the process could be misleading, with promises of honored prices not being kept, leading to a disappointing experience.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their friendly, professional, and... See more

Service

People report positive experiences with service, often describing it as quick, efficient, and hassle-free... See more

Price

Clients share positive opinions on price, with many reviewers reporting that they received a fair and... See more

User experience

Reviewers mention positive feedback about user experience, frequently describing it as simple,... See more

Payment

Reviewers highlight positive aspects of payment, with many customers reporting that the process was quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. Mike was brilliant—friendly, professional and completely straightforward to deal with. He inspected the car, explained everything clearly and there was no pre... See more

Company replied

Rated 5 out of 5 stars

Great service from Graeme, made the process simple and what a nice guy he was. They do however knock a large value off original given value, anything showing on MOT (advisories), part service history,... See more

Company replied

Rated 5 out of 5 stars

As soon as we met with Steve D he made us instantly feel comfortable. He clearly explained the process throughout. I had never used sellyourcar2jack before but I couldn’t recommend the Tamworth branc... See more

Company replied

Rated 5 out of 5 stars

Met with Steve at the Tamworth branch today, a couple of things on the car which I knew with a chip in the windscreen and alloys scratched so expected a knock on the online valuation, but he was more... See more

Company replied


Company details

  1. Car dealer
  2. Used car dealer

Written by the company

Sell Your Car 2 Jack is your local, trusted car buying service. We offer a hassle free, quick and convenient way to sell your car. Selling a car isn’t easy. The time it takes, the costs you incur and the difficulties you will face, all add to the hassle of selling a car. With Sell Your Car 2 Jack, life is much simpler. • Honest friendly and trusted local car buying service • Genuine no obligation offer to buy your car • No admin fees or hidden charges • Immediate payment via bank transfer • Simple quick and hassle free

Sell Your Car Today

FREE - No Admin Fees / Same Day Payment

The fast and easy way to sell your car. We are your local, trusted car buyer.

Contact info

4.9

Excellent

TrustScore 5 out of 5

7k reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(7,165)

1,318 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve was so helpful

Steve was so helpful and made the experience very easy when coming to selling my car, would 100% recommend!

7 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thanks for the great review! We're delighted to hear that Steve was so helpful and made the process of selling your car easy and straightforward. We'll be sure to pass on your kind words to him. Thanks for the recommendation, and we appreciate you choosing us.

Rated 4 out of 5 stars

Sell your car in no time

Whole process went smooth and quick.
Hassle free experience for anyone who wants to sell their car

11 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thanks for taking the time to leave us a review. We're pleased to hear that you found the process smooth, quick, and hassle-free. Making it easy for our customers to sell their cars is exactly what we aim for. Thanks for choosing us, and we appreciate your feedback.

Rated 5 out of 5 stars

Great service

Was very friendly and great service. Very easy and quick.

11 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your wonderful feedback. We are delighted to hear that you found our team friendly and that the service was quick and easy. Providing a smooth and positive experience for our customers is always our goal. We appreciate your support and look forward to helping you again in the future.

Rated 4 out of 5 stars

Both experiences at different sites

Both experiences at different sites I had with yourselves were good. Both sales representatives were polite, informative and helped me through the process.

7 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind review. We are delighted to hear that you had positive experiences at both of our sites. It's great to know that our sales representatives were polite, informative, and able to guide you through the process smoothly. We appreciate your feedback and your trust in us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Aiden at Wolverhampton was very helpful…

Aiden at Wolverhampton was very helpful and explained how the valuation was arrived at which we accepted. Highly recommend

10 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave us a review.

We are delighted to hear that Aiden at our Wolverhampton branch was able to help and clearly explain how the valuation was determined. We believe transparency is important, so it's great to know you felt informed and comfortable with the process.

We appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

A VERY BIG thank you to Mark and Tom at…

A VERY BIG thank you to Mark and Tom at SYC2J. They went the extra mile of helping to chase the transfer of payment after I sold my car to them. There were some technical issues with the banks and the transfer was unusually long, but they kept chasing for me, and reassuring me that it was coming. This is exemplary customer service that is getting rare these days. Jack should be pleased to have such a great team. Fair valuation and super friendly attitude. You would think second hand car salesmen only want your money, yes, but they really try to help. Next time I try to sell my car, I would not think of any other outlet or platform. Thank you again, Mark and Tom ! Really appreciate your help.

9 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you so much for your incredible 5-star review and for taking the time to share your experience.

We're delighted to hear that Mark and Tom were able to support you throughout the payment delay and provide reassurance during what we appreciate was a frustrating situation. While the banking issue was outside of our control, we're pleased that the team kept you updated and helped ensure everything was resolved as quickly as possible.

Your comments about their dedication, professionalism, and customer service mean a great deal to us, and we'll be sure to pass your kind words on to both of them. We're also thrilled that you were happy with the valuation and the overall experience.

Thank you again for your recommendation and trust in us. We look forward to helping you again when the time comes to sell your next car.

Rated 5 out of 5 stars

Excellent Experience

Mike was really friendly, provided a quick and transparent service. Would definitely recommend.

10 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your kind review. We're pleased to hear that Mike provided a friendly, quick, and transparent service. Your recommendation means a lot to us, and we appreciate your support.

Rated 5 out of 5 stars

Great Experience

Great Experience, Steve W, very Frendly and yet also professional, price was so close to what I wanted, Steve explained and went through each part Brilliantly, well Done

9 June 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your great review. We're delighted to hear that Steve provided a friendly and professional experience and took the time to explain everything clearly. We're also pleased we could offer a price close to what you were hoping for.
We really appreciate your feedback and your support.

Rated 5 out of 5 stars

Excellent service

Excellent customer service and pleasure to deal with. Made the transaction easy and were fair and reasonable to deal with from start to finish. Thank you 👍

8 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your wonderful review!

We are delighted to hear that you found our customer service excellent and that the entire transaction was easy and straightforward from start to finish. We pride ourselves on being fair, transparent, and professional throughout the process, so it's great to know that this was reflected in your experience.

Thank you for taking the time to share your feedback. We truly appreciate your support and hope to be of assistance again in the future.

Rated 5 out of 5 stars

Great service!

Great service!
Sold my car with SYC2J
Dealt with Dave and he was so helpful!
Would recommend to anyone to use there service!

9 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your fantastic review!

We are delighted to hear that you had a great experience selling your car with us. It's wonderful to know that Dave was so helpful throughout the process and made everything as straightforward as possible.

Your recommendation means a great deal to us, and we're grateful that you chose SYC2J. We will pass your kind comments on to Dave.

Rated 5 out of 5 stars

Steve was very helpful

Steve was very helpful, very smooth transaction!

9 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your wonderful review!

We are delighted to hear that Steve was so helpful and that your transaction went smoothly from start to finish. Providing a straightforward and hassle-free experience is what we aim for, so it's great to know we delivered on that for you.

We will pass your kind comments on to Steve.

Rated 5 out of 5 stars

Fair and quick process

Fair and quick process
Steve D very friendly

8 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your review!

We're pleased to hear that you found the process fair and quick. Providing a straightforward and efficient service is something we take great pride in, so it's wonderful to know we met your expectations.

We're also delighted to hear that Steve was friendly and helpful throughout your experience. We'll be sure to pass on your kind feedback to him.

Rated 5 out of 5 stars

Professional fast service

Professional fast service, great prices highly recommend

9 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your kind review! We're delighted to hear that you found our service professional, fast, and competitively priced. Your recommendation means a lot to us and motivates our team to continue delivering the highest level of service. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service

Great service. PATRICK who came to collect was brilliant. 5 stars service from the start to finish. Highly recommended.

8 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your fantastic 5 star review!

We're delighted to hear that you received great service from start to finish and that Patrick made such a positive impression during the collection process. We'll be sure to pass on your kind words to him.

Your recommendation means a lot to us, and we're grateful that you chose our service. Thank you for taking the time to share your experience, and we wish you all the best.

Rated 5 out of 5 stars

Service was excellent friendly and…

Service was excellent friendly and helpful and unlike all the other on line buyers they paid what they offered would highly recommend
Sell your car 2 jack

8 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your wonderful review, Jack!

We're delighted to hear that you found our service friendly, helpful, and straightforward. It's especially rewarding to know that we delivered on our offer and provided the honest, transparent experience we strive for. Your recommendation means a great deal to us, and we're grateful that you chose Sell Your Car 2 Jack.

Rated 5 out of 5 stars

Awesome

Awesome! Jo went above and beyond, clear professional, caring and kind.

Talked about the processes in clear terms and most importantly offered a very attractive price for my car. Easy to deal with.

6 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We're thrilled to hear that Joe went above and beyond to make your experience such a positive one. Providing clear, professional, and caring service is exactly what we strive for, and we're delighted that Joe was able to explain the process clearly and secure an attractive price for your car. We truly appreciate your feedback and are pleased that you found the whole process easy and straightforward. Thank you for choosing us, and we wish you all the best.

Rated 5 out of 5 stars

Quick and friendly service

6 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your kind review! We're delighted to hear that you found our service quick and friendly. Providing excellent customer service is very important to us, and it's great to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

A friend of mine recommended me to try…

A friend of mine recommended me to try SYC2J.com. Not only did they beat every other car selling platform I tried (3 others) their customer service and communication was spot on. I dealt with Stewart and Dan and both were extremely helpful and professional throughout the process. Most importantly money dropped into my bank account within a couple of hours (on a Saturday too). I would definitely recommend SYC2J.com based on my experience from the Leicester branch.

6 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your fantastic review and for choosing SYC2J.com.

We're delighted to hear that Stewart and Dan provided excellent service and that you found the process straightforward, with a competitive offer and fast payment.

We really appreciate your recommendation and will be sure to pass your kind comments on to the team.

Rated 4 out of 5 stars

Steve W was great

Steve W was great, I was a little disappointed to receive 600 less than my original offer(hence 4 stars) but I understand that this was due to a slight increase of mileage. Steve W was very friendly and explained everything personally. I would definitely recommend if you do not fancy the hassle of selling privately.

6 June 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave us a review and for your recommendation.

We are pleased to hear that Steve provided friendly and professional service, taking the time to explain everything clearly throughout the process. We'll be sure to pass on your kind comments to him.

We understand your disappointment regarding the adjustment to the original offer. As you've mentioned, factors such as mileage can affect a vehicle's valuation when it is inspected, and we always aim to be as transparent as possible about any changes and the reasons behind them.

We are glad that, despite this, you found the process straightforward and a convenient alternative to the challenges of selling privately. Thank you for choosing Sell Your Car 2 Jack, and we appreciate your feedback.

Rated 5 out of 5 stars

Great Experience

I recently sold my Audi through Sell Your Car 2 Jack in Sutton Coldfield and had a great experience from start to finish, thanks largely to Mark Williams.

From the moment I arrived, Mark was honest, upfront and straightforward about the valuation of my vehicle. I had initially only booked an appointment to get a quote, but during the visit I decided to go ahead and sell the car. Mark was incredibly patient while I took time to call family members and discuss my options before making a final decision.

He was also very understanding when I needed to wait for my brother to bring additional items from home, including the V5 and spare key. At no point did I feel rushed or pressured, and he was happy to accommodate the extra time needed to get everything sorted.

What stood out most was his willingness to go the extra mile. After I received a slightly higher offer elsewhere, Mark still took the time to speak with his manager and see whether they could match it. This was especially appreciated as he had already explained that, due to the condition and circumstances surrounding my vehicle, it wasn't normally the type of car they would be looking to purchase.

Throughout the process, Mark was professional, approachable and easy to deal with. He built a great rapport, communicated clearly, and provided excellent customer service. The whole experience was straightforward and stress-free, and I'm very grateful for all of his help.

A genuine credit to the business. Thank you, Mark (and sorry it took a while to write this!).

30 May 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave such a detailed review.

We are delighted to hear that you had a great experience selling your Audi with us and that Mark provided such exceptional service throughout the process. We pride ourselves on being transparent, professional, and customer focused, so it's fantastic to know that Mark's honest approach, patience, and willingness to go the extra mile made such a positive impression.

We'll be sure to pass your kind comments on to Mark and his manager. Feedback like yours is greatly appreciated and helps us recognise team members who consistently deliver outstanding customer service.

Thank you again for choosing Sell Your Car 2 Jack. We wish you all the best and hope to assist you again in the future.

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