Sell Your Problem Car Reviews 2,690

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting how easy, quick, and smooth the entire process is. People appreciate the fair prices offered for their vehicles and the prompt payment, often received before collection. The staff is frequently described as professional, helpful, and friendly, making the experience stress-free and efficient. Reviewers also note the company's efficiency in handling documentation, such as with the DVLA, and their willingness to match prices. The user experience is consistently positive, with many finding the process straightforward and transparent from initial quote to final payment and collection.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Users describe positive interactions with payment, highlighting its speed and efficiency. Many customers... See more

Price

People report positive experiences with price. Customers consistently praise the fair and decent prices... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found dealing with Sell Your Problem Car extremely easy and, best of all, quick! I had done a lot of research, read a wide range of reviews of various similar companies - and chose these guys. Oth... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

Due to a timing chain fault on my Jaguar Xe it became uneconomical to repair so looked at options. From getting the initial quote to collecting the car it couldn't be smoother. Sean spoke to me, confi... See more

Company replied

Rated 5 out of 5 stars

Great, professional and trustworthy company. I dealt with Harvey who was friendly, efficient and helpful from beginning to end. They pick the vehicle up sooner than other companies, pay you before c... See more

Company replied


Company details

  1. #1 of 98 best companies in Car dealer
  2. #1 of 11 best companies in Auto market
  3. #1 of 63 best companies in Vehicle Repair
  4. #1 of 55 best companies in Car service
  5. #2 of 4 best companies in Salvage dealer
  6. #1 of 58 best companies in Used car dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

Great customer service, sold my broken car within half hour total. Compare collecting my car next day also =)

14 May 2025
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Reply from Sell Your Problem Car

Hi Greg,

Thank you for selling your car to us and for using our service, it means a lot. Thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Quick and easy process.

Such a quick and easy process and was pleased with the value offered for my car

Customer service was very good

3 May 2025
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Reply from Sell Your Problem Car

Hi Mike,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Really professional and quick

Really professional and quick !

All sorted very quickly was very impressed.

6 May 2025
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Reply from Sell Your Problem Car

Hi Nickie,

Thank you for the review, it's very appreciated.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Such an easy process

Such an easy process. I was kept informed every step of the way. The process was completed at 5pm and payment was received 9am the next day!!!
Thank you so much for all your help ! Will definitely recommend and use again!

3 May 2025
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Reply from Sell Your Problem Car

Hi Nicola,

I'm glad we could help! Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Super quick easy service

Super quick easy service. Harvey was very helpful

30 April 2025
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Reply from Sell Your Problem Car

Hi Toby,

Thank you for the review, it's really appreciated.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Great company to deal with .

Great company to deal with .

Harvey is on the ball and explains everything clearly and concisely.

Pain free , easy experience 100% Recommend

30 April 2025
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Reply from Sell Your Problem Car

Hi,

I will pass on your kind words to Harvey, it will mean a lot to him. Thank you very much for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

5 star service prompt collection second…

5 star service prompt collection second time used this company highly recommended do the job properly ⭐️⭐️⭐️⭐️⭐️

30 April 2025
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Reply from Sell Your Problem Car

Hi James,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and efficient.

30 April 2025
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Reply from Sell Your Problem Car

Hi Chantelle,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

This company is such a gem

This company is such a gem. The service has been outstanding from start to finish. Sean communicated promptly and guided me through the whole process which was so easy. To top it off I was also offered a very reasonable price for my car. Honestly this company has been a delight to deal with and I highly recommend them.

28 April 2025
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Reply from Sell Your Problem Car

Hi Mr Taylor,

I will pass on your kind words to the team, it means a lot. Thank you very much for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

*****Five Stars

*****Five Stars – Exceptional Service from Start to Finish!**

Selling my car to SellYourProblemCar.com was hands down the easiest and most satisfying experience I’ve had when it comes to parting with a vehicle. From the very beginning, they stood out as professional, efficient, and empathetic – qualities that truly set them apart from other companies.

I was offered a price that was more reasonable than most, which immediately showed me they genuinely value their customers and aim to provide fair deals. Selling a car can be an emotional process, especially when you’re hoping to get the right price, but the team was incredibly understanding and supportive throughout. They made the process smooth and stress-free, guiding me step by step and keeping me informed at every stage.

Their communication was impeccable. Every time they said they would send or do something, it was done promptly and efficiently. There was never any confusion or delay, and their attention to detail gave me complete confidence in the process. The entire transaction was seamless from start to finish.

When the time came for my car to be collected, the gentleman who arrived to load the vehicle (I believe he might have been one of the owners) was absolutely fantastic. He was friendly, down-to-earth, and a true reflection of the company’s values. It felt like I was dealing with a family-run business that genuinely cares about its customers, and that personal touch made all the difference.

If you’re looking to sell your car without the hassle, I can’t recommend SellYourProblemCar.com enough. They exceeded my expectations in every way, and I wouldn’t hesitate to use their services again in the future. An absolute 5-star experience – thank you for making everything so easy!
Harvey, Sean and David top class.

16 April 2025
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Reply from Sell Your Problem Car

Hi Jabo,

Thank you so much for taking the time to leave us such a lovely review, it means the absolute world to us. Harvey, Sean and David all appreciate how kind and thoughtful you words are.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Smooth easy transaction

What an easy, smooth transaction from start to finish.
Harvey was on hand to explain the process, super fast communication via email and phone.
If you’ve got a problem car then definitely use this company, highly recommended.
Thank you

14 April 2025
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Reply from Sell Your Problem Car

Hi Roxy,

I will pass on your kind words to Harvey, it will mean a lot to him. Thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Harvey made the whole process very easy…

Harvey made the whole process very easy and stress free after I had major engine problems with my Landrover, a very polite and efficient company to deal with, I would highly recommend if you find yourself in this position.. fast payment and next day collection.

10 April 2025
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Reply from Sell Your Problem Car

Hi Sean,

Thank you very much for the review, it's very appreciated.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

True to their word!

Rapid response, great price, really decent people, no pressure tactics!

31 March 2025
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Reply from Sell Your Problem Car

Hi Jeff,

Thank you for the review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Made a Stressful week a lot Smoother

After a Stressful week of trying to sort my
BROKEN DOWN Car sell your problem car made the process easy they took care of everything and they were great
Many thanks
Trevor Reigate

28 March 2025
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Reply from Sell Your Problem Car

Hi Trevor,

I'm really glad we could help with your car. Thank you for the lovely review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Great customer service

Excellent customer service with competitive prices, transaction completed efficiently and stress free

19 March 2025
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Reply from Sell Your Problem Car

Hi Adam,

A big thank you for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Excellent from start to finish!

I had spent a few days contacting different companies about collecting my non-runner, all of which would offer a quote and on acceptance would reduce it considerably, thankfully I came across this company. Sean was exceptionally pro-active and very friendly, everything was completed from quote to payment (as per quote! No reductions!) to car collection being booked, within 3hrs. Would not hesitate to recommend!

26 March 2025
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Reply from Sell Your Problem Car

Hi Becky,

I will pass on your kind words to Sean, they will mean a lot to him. Thank you for the nice review, it is very appreciated.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. So easy to sell the car. Everything was sorted within a few days. The money was in my bank before they picked the car up. I can’t recommend enough. Thankyou!!

21 March 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Olivia,

Thank you for recommending us and an even bigger thank you for the review.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Brilliant

Brilliant, friendly service. Prompt payment and collection.

19 March 2025
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Reply from Sell Your Problem Car

Hi Matthew,

Thank you for taking the time to leave us a review, it's appreciated.

All the best from the team at Sell Your Problem Car.

Rated 5 out of 5 stars

Very Quick service

Very Quick service,
Great communication from start to finish.
Very professional and friendly.

17 March 2025
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Reply from Sell Your Problem Car

Hi Kevin,

Thank you very much for the review, it means a lot.

All the best from the team at Sell Your Problem Car.

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