Sell Your Problem Car Reviews 2,690

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting how easy, quick, and smooth the entire process is. People appreciate the fair prices offered for their vehicles and the prompt payment, often received before collection. The staff is frequently described as professional, helpful, and friendly, making the experience stress-free and efficient. Reviewers also note the company's efficiency in handling documentation, such as with the DVLA, and their willingness to match prices. The user experience is consistently positive, with many finding the process straightforward and transparent from initial quote to final payment and collection.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Users describe positive interactions with payment, highlighting its speed and efficiency. Many customers... See more

Price

People report positive experiences with price. Customers consistently praise the fair and decent prices... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found dealing with Sell Your Problem Car extremely easy and, best of all, quick! I had done a lot of research, read a wide range of reviews of various similar companies - and chose these guys. Oth... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

Due to a timing chain fault on my Jaguar Xe it became uneconomical to repair so looked at options. From getting the initial quote to collecting the car it couldn't be smoother. Sean spoke to me, confi... See more

Company replied

Rated 5 out of 5 stars

Great, professional and trustworthy company. I dealt with Harvey who was friendly, efficient and helpful from beginning to end. They pick the vehicle up sooner than other companies, pay you before c... See more

Company replied


Company details

  1. #1 of 98 best companies in Car dealer
  2. #1 of 11 best companies in Auto market
  3. #1 of 63 best companies in Vehicle Repair
  4. #1 of 56 best companies in Car service
  5. #2 of 4 best companies in Salvage dealer
  6. #1 of 59 best companies in Used car dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a really good service

This is a really good service! Quick, prompt and a good price.

21 March 2026
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Anthony,

Thank you for the review, it means a lot

Kind Regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Honest and professional

Sean was honest, professional, speedy and communicated with me really well.
I cannot fault my dealing with this company.
Alex B

24 March 2026
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Alex,

Thank you for taking the time to leave a review, it's appreciated

Kind Regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

5 Star Service from Sean

If you need to sell a problem car do not hesitate to use Sean and the team. In return you will receive a 1st class level of service. A company you can trust,

19 March 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi,

Really glad I could help, a big thank you for the review

Kind Regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Dealt with Sean and from start to…

Dealt with Sean and from start to finish was spot on. Very quick process and paid me instantly as he said.

18 March 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Callum,

Really glad I could help, thank you for the review

Kind Regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Great

Great, quick service

11 March 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Mrs Clements,

Thank you very much for the review, it means a lot.

Kind Regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Excellent company

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours).
The car has lost most of it's value but Sell Your Problem Car helped to at least partially salvage the situation and took it from us at a fair price.
They are are straightforward to deal with and their communication is excellent.
We are now buying a Subaru...or a Toyota... anything but a JLR product!

12 March 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Mr Tucker,

Really glad we could help with your Land Rover. I wish you all the best in the future and your new Japanese car!

Kind Regards
Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Extremely Satisfied 👍

The offer was fare, quick and easily dealt with. Sean is extremely helpful and followed up the transaction with a quick phone call for comformation of the details provided.
I would highly recommend this company 👍. They helped make a very difficult situation turn into a positive, hassle free solution.
Payment was instant, no delay.

Thanks Sean very much.

Kind regards,
Taylors from Devon.

10 March 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Sharon,

Really glad I could help, it was a pleasure dealing with you. Thank you very much for the nice review.

Kind Regards Sean

Rated 5 out of 5 stars

Highly recommend this great company

Highly recommend this great company. The whole process from start to finish seamless. Price received for car was fair and payment very prompt. Very polite and professional staff

11 March 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Pauline,

Thanks for recommending us and an even bigger thank you for leaving us a review, it means a lot.

All The Best
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Sean and Harvey were extremely helpful

Sean and Harvey were extremely helpful. From getting the quote to the car being collected they were super helpful professional and knowledgeable. They both made the whole process seemingly simple and I can’t thank them enough!

10 March 2026
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Hajjra,

I'm so happy we could help! Thank you for using our service :)

Kind Regards
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish . Very friendly and helpful staff and prompt payment .

5 March 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Brian,

Glad we could help, thank you very much for the review :)

Kind Regards
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Excellent Company…

They made the whole process so quick and easy! Lovely to speak directly on the phone, and they couldn’t have been more helpful, would highly recommend this Company!

5 March 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Andrea,

Thanks for recommending us and an even bigger thank you for the lovely review :)

Kind Regards
Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

I've given this company 5 stars because…Sean was so helpful

I've given this company 5 stars because Sean has been so great throughout the process. He was easily contactable and flexible. He paid us instantly for our car and made everything very easy and transparent. I highly recommend Sell your problem car.

23 February 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Ania,

I'm really glad I could help! Thank you very much for the review.

All The Best, Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Great prompt service

Great prompt service
Very happy

23 February 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Phil,

Thank you very much for the review, it's appreciated.

All The Best, Sean at Sell Your Problem Car

Rated 5 out of 5 stars

Very Impressed

Seamless, efficient, friendly service. Thanks Harvey for making the whole process of selling my car today so easy. And gave me a better price than “we buy any car” plus no admin fees and free collection.

26 February 2026
Unprompted review
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Michelle,

No problem, I'm glad I could help! Thank you for the lovely review.

All The Best

Harvey at Sell Your Problem Car

Rated 5 out of 5 stars

Sean and the team were incredibly…

Sean and the team were incredibly helpful. I felt quite anxious to sell my car, as a woman it can be quite overwhelming dealing with men in this industry. He reassured me throughout the whole process and put me at ease. Really great price and would 100% recommend.

25 February 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Chloe,

Thank you for trusting us to buy your car, and an even bigger thank you for the nice review!

Sean at Sell Your Problem Car.

Rated 5 out of 5 stars

Fantastic service

Shaun and the team was fantastic. Very helpful, very informative and made the whole transaction pain free,

I would and will be highly recommending these to friends and family

5 start

23 February 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Shane,

Really glad we could help. Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

Sean at Sell Your Problem Car.

Rated 5 out of 5 stars

Fast and Convenient

Sold my conked-out family car for a very reasonable amount; had the money and a collection date booked within 9 hours of asking for a quote. Fast, convenient and excellent service.

19 February 2026
Sell Your Problem Car logo

Reply from Sell Your Problem Car

Hi Alastair,

Thank you very much for the review, really glad we could help :)

All The Best, Harvey at Sell Your Problem Car

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look