Sendean Cameras Reviews 

423
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's professional service and the high quality of their repairs, often returning items in an 'as good as new' condition. Many reviewers highlight the staff as knowledgeable, friendly, and efficient, providing excellent communication and prompt service. People appreciate the ability to fix complex issues, even for older or vintage equipment, often exceeding expectations and restoring functionality. However, some customers also noted that the repair process can be expensive or costly. Despite this, many of these reviewers still found the quality of the service and the resulting product to be well worth the investment, justifying the price for the excellent results achieved.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism, efficiency, and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with repairs that made... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, efficiency, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of service and repair,... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the services expensive, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. #2 of 6 best companies in Camera repair shop
  2. #10 of 38 best companies in Camera shop
  3. #13 of 40 best companies in Photography shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(423)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional service and very…

Very professional service and very responsive team, and completed the repair on time within the official schedule published of around 4 weeks. Helped fixed my Canon M6 Mark II's broken hinges and flappy cable to attach my LCD screen back as usual. They also waive your inspection fee of £7 if you go ahead with booking a repair with them after you drop your equipment.

The company provides clear quote options for any additional fixes with options for full sensor cleaning and other testings, which you are free to choose and add to your repair order.

The only thing I'd say is their branch in London is not super accessible if you're based outside of the city, but they do have delivery service for both drop-off collection and delivering the repaired item back at around £25 for each way of you don't mind spending some extra money.

Will use it again and will recommend to anyone needing technical repairs for their cameras.

2 January 2026
Rated 5 out of 5 stars

My third valued Sendean repair

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expensive lens broken in two, a dslr damaged top housing assembly and two pcb's - the work was accepted, carried out and my treasured equipment returned in full working order (and warranty) within a sensible time. Reception staff a pleasure to deal with, update emails and query replies swiftly sent. All this and near enough to buy Brick Lane beigels, perfect!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Just professional

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in all that time &, having just received an EOS1N back from a service, still are. I would recommend them unreservedly to anyone who has a problem with any camera/lens equipment. Just wish they were still in St Anne's Ct...

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from the team

Good communication from the team. Very well explained and transparent work process. Pricing was fair and the work was carried out in the estimated time. Overall a friendly and excellent service from Sendean

12 December 2025
Rated 5 out of 5 stars

Amazing Service

I was very pleased with the service we received from Sendean Cameras in fixing our broken camera. They were pleasant, helpful and very easy to send equipment to and get returned. I would thoroughly recommend them.

1 September 2025
Rated 5 out of 5 stars

Great service

Great service, efficient and friendly. Fixed an expensive lens. Will be taking all my gear to them for servicing now.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Stunning camera repair service

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results.
Very pleasant & helpful staff at the reception desk and prompt follow up to my queries & requests.
Once mended my shoot & point compact Canon camera looked completely brand new when I collected it: top marks for high quality repair service !!

31 July 2025
Rated 5 out of 5 stars

I had taken my Sony DSC-W800 to two…

I had taken my Sony DSC-W800 to two other places, hoping they’d be able to figure out what the problem originally thinking it was the battery. The second place said but recommended Sendean. I took the camera in and left it with them and was surprised when both gave me a quote, one to fix one to fix and fully service. Now my camera works like new and I couldn’t be happier. Highly recommended, thanks Sendean!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service from a specialist company

Very much appreciated the service and repairs provided for my Olympus camera. Repaired everything promptly and caried out a full services. Just like new! Very helpful company and well worth keeping foremost for any camera repairs.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service

These guys were lovely and provide an excellent service. They repaired my camera quickly and at a fair price and made every part of the process clear. I couldn't be happier and they are now my go to for any camera repairs or servicing.

1 May 2025
Unprompted review

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