Sendflowerstophilippines Reviews 564

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the ease of ordering, even from overseas, and the wide variety of products available. Several people were satisfied with the timely delivery and the quality of the flowers and gifts received, often noting that the items matched their expectations and brought joy to the recipients. Some also highlighted excellent communication and friendly delivery personnel. However, some people were dissatisfied with significant issues related to delivery, including flowers arriving late, not being delivered at all, or being delivered to the wrong address. There were also complaints about the quality of the products, with some customers receiving items that did not match the online descriptions, had damaged petals, or even mold. A few other people also felt that customer service was unresponsive when problems arose.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised timely deliveries,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with orders not being... See more

Product

Clients share ambiguous opinions on product. Many customers praise the beauty and freshness of the flowers,... See more

Service

Users describe ambiguous interactions with service. Many customers praise the excellent and fast service,... See more

Quality

Consumers find quality to be ambiguous. Many customers praise the excellent quality of flowers, noting they... See more

Based on these reviews

Rated 3 out of 5 stars

It was hard to hear back from customer service. Long delay times in their replies. Also, I asked for delivery before noon - flowers didn’t arrive until the evening. 😞

Rated 4 out of 5 stars

My partner was surprised and loved the sunflowers. The decoration was very clean and presentable. The delivery time was expected, before noon. Great job and I will continue to order flowers from your... See more

Rated 4 out of 5 stars

All was easy but the delivery was a day late after paying more than sending the flower domestically

Rated 2 out of 5 stars

They charge more than what they deliver. Quality and the amount of fruits and flowers received by families are so cheap, far from what is online. It may not be exactly the same as the photo, as long a... See more

Rated 5 out of 5 stars

The flowers didn't arrive. Unable to get hold of anyone on any phone number, even though they have lots of numbers in different countries they all either dont work or go to the same voicemail serv... See more

Rated 5 out of 5 stars

I was worried about the flowers going to a small province town in the Philippines. They came from Manila which is 4 hours away. However, I was put to ease when delivery was on time and the arrangement... See more

Rated 5 out of 5 stars

My girlfriend was very excited and happy about receiving the roses and chocolate. Excellent service all around and timely delivery. I will definitely be ordering more gifts from your company in the fu... See more

Rated 1 out of 5 stars

Paid for a birthday flower delivery on May 28th 2025 for a delivery date of June 7th Phillippine before 10.00am time . Flowers were never delivered and no one answers the customer service tel # in U.S... See more

Rated 1 out of 5 stars

Didn't deliver on time, send them mail from that website and haven't gotten any respond. But I contacted paypal today to get refunded from that and got it straight away so thats only positive thing it... See more

Rated 1 out of 5 stars

Horrible service. The flower didn't get delivered unlike last time. No info for me just kept contacting the person the present was for. Didn't even let her pick it up without issues and demanded recei... See more

Rated 5 out of 5 stars

Can’t say enough good stuff about this service. Excellent comms, quick and great quality. Hope it does the trick for that special girl. Highly recommend, genuine review from the UK to the Philippin... See more

Rated 1 out of 5 stars

The celebrant did not received the flowers on the date requested September 21, 2025. I am very very disappointed that my girlfriend did not received the flowers on her birthday, requested date de... See more

Rated 5 out of 5 stars

Thanks kindly these flowers Reached my Bisaya Princess and made her very very happy. I ordered these from the uk and everything was perfect. I will be using the service regularly. Thanks kindly I high... See more

Rated 1 out of 5 stars

I have used sendflowerstothephilippines.net for many years and always received great service. However things have changed over the past couple of years. None of my latest orders have been deliver... See more

Rated 1 out of 5 stars

Total disaster! I placed an order on 6th February for specific delivery on the morning before noon of 8th February. It was not a same day delivery. It was not a next day delivery. It was 2 days away.... See more

Rated 5 out of 5 stars

This was a great experience for me. It was the first time I sent flowers overseas and also the first time that I sent flowers to a very special person so I needed to make a good impression. The per... See more

Rated 1 out of 5 stars

They never deliver on the time you can choose on their page. Usually its around 6 hours late. I order there 6 times, but never again. Their support is no good... and after investigating and comparing... See more

Rated 5 out of 5 stars

My girl friend lives in a remote area and I was a bit nervous that they could make the delivery, but they did and exactly when they said they would! :-)

Rated 5 out of 5 stars

I order last minute form The Netherlands at Saterday night the flowers and teddy bear for my girlfriends birthday for Sunday. I was a bit scared that maybe Sunday nobody will work but in less than... See more

Rated 1 out of 5 stars

Dodgy company. Paid $150 Aud to have guaranteed to delivery on a particular date to my partner in the Philippines. Flowers were running 4 days behind!!!!! She had already left the country and was ba... See more

Rated 5 out of 5 stars

It’s easy to order even your in other country. Great experience and hoping no hassle for delivery. Waiting for good result. Thank you.

Rated 5 out of 5 stars

this site is absolutely AMAZING!, well organized, easy to order, safe and lots of products to choose from, you will be well informed on your order!... definitely my new site for flowers/gifts for my l... See more

Rated 5 out of 5 stars

The ordering process was simple and customer friendly. The delivery was perfectly on time and the driver was amazingly friendly. Next time I choose you again. No doubts your service is great! Thank yo... See more

Rated 5 out of 5 stars

Easy to use web site, everything was done as promised and the quality of flowers was great, and made my wife cry, thank you for your products

Rated 5 out of 5 stars

Good website, quick delivery, impressive product and brought with a smile like requested It's a bit expensive but it's acceptable

Rated 5 out of 5 stars

site is user friendly and organized, Pricing was reasonable. I will wait to see how and if flowers are on time to my fiancee.

Rated 5 out of 5 stars

The flowers were delivered on time as requested and Customer Service was able to change the message for me as I was unable to change it once the order was placed.

Rated 5 out of 5 stars

You have a wide variety to choose from. The website is also easy to use. And fast and well-managed delivery is guaranteed.

Rated 5 out of 5 stars

Superior Service!! Their is a Super Typhoon in the Philippines. Absolutely amazing Service My fiancee flowers and fruit basket was still delivered during this time. I wasn't expecting delivery u... See more

Rated 5 out of 5 stars

Hi there everyone my name is Rob I'm from Australia My wife who's currently in the Philippines she comes here to see me on a tourist visa we've been together now for 19 months and married 7 months... See more

Rated 5 out of 5 stars

Ill always use you to send flowers they are so beautiful and my recipient was so very happy. Thank you

Rated 4 out of 5 stars

Your service and delivery are always good, and your delivery people are always pleasant and courteous. Thank you for making my recipient happy!

Rated 4 out of 5 stars

I sent flowers to my girlfriend and she never got them. Although this happened they did respond to me regarding that they will take care of it and send a nix of chocolates due to high volume of cal... See more

Rated 3 out of 5 stars

Flowers arrived 2 days late. Sent multiple inquiries. Got 1 reply that they were looking into it. When the package arrived the driver said I gave the wrong address. Like I don’t know my own address? R... See more

Rated 5 out of 5 stars

The process was fast and simple to understand. The selection is nice and have used them in the past, the gifts and flowers were delivered on time. Frank Q CA, USA

Rated 4 out of 5 stars

This time, I was in FaceTime with my mother and the flower came in a box! Nice presentation!

Rated 1 out of 5 stars

I ordered the flowers to arrive on someone's birthday with a delivery date and time of 6/21 before 10am. I even included in the message that it's vital they arrive before 10am as the party will be le... See more

Rated 1 out of 5 stars

the flower was not delivered on chosen time. Should be before 10am but the receiver was contacted by the delivery person at 4pm when she's already gone for a vacation for 2 days. No one is in the hous... See more

Rated 3 out of 5 stars

I do like this company...however my last order was promised for delivery on the 1st of July and she didn't receive it...so I am not happy.

Rated 1 out of 5 stars

Gift was for person located in metro Manila! Nothhing i ordered was delivered! You never followed instructions! Good luck I'm done with this company

Rated 2 out of 5 stars

My experience fell short! I asked that the flowers be delivered by 10 AM, they arrived at 9 PM. I purchased an arrangement that to have a dozen roses and there was only eleven. A disappointing experie... See more

Rated 1 out of 5 stars

My ordered Mothers' Day flowers were ordered early on 5 May 2025 to be delivered before 10am on 11 May 2025. Similar to other reviewers, embarrassingly my ordered flowers weren't delivered until app... See more

Rated 1 out of 5 stars

Where to start? Flowers were not delivered on promise date; in fact, the flowers have never been delivered. I ordered Mother Day's flowers a week before Mother's Day. They still have not delivered and... See more

Rated 4 out of 5 stars

Service was good, but half of the roses had moisture damage to outermost petals. There was even mold on the inside of one petal. The babies breath had a few brown flowers. Wife was happy but she was d... See more

Rated 5 out of 5 stars

Always great service. The flowers were delivered on time and as expected. My beautiful girlfriend was very happy with them. Thank you.

Rated 1 out of 5 stars

You can improve by communicating you can improve by being smart enough not to shit flowers in a box 3 or four days before there to arrive and have them in water when they arrive and use a local floris... See more

Rated 1 out of 5 stars

my flowers have still not arrived 6 days after they were ordered. what an awful experience. never again would I use this business/ service.

Rated 1 out of 5 stars

Quality is so much LOW than what i ordered. It a embarrassment to receive these compared to what i orded. The order was due on 2-8-2026 but just delivered.


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3.2

Average

TrustScore 3 out of 5

564 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience overall

Great experience overall. They have a wide selection of flowers and the designs are really nice. Everything looked fresh and well arranged. Would definitely order again.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a bouquet of flowers on the…

I ordered a bouquet of flowers on the same day for my mom’s birthday. However, I received an email from them that they cannot deliver the flowers because i put a wrong contact number. I quickly replied with a new contact person. Quickly resolve the issue and after 2hrs they succesfully delivered to my mom. Thank you!

14 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered flower to be delivered on…

I ordered flower to be delivered on April 16, 2026 but came on April 15, 2026. I very disappointed on this Service as I ordered many times before but it seems your service did not improved but got worst.

I’m totally Disappointed.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

My birthday surprise to my best friend…

My birthday surprise to my best friend delivered on time and she was so happy with it . Updates were always been acknowledge and it was well
Presented and fresh flowers were beautiful Will definitely recommend Send flowers to Philippines. Thank you

2 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered funeral flowers ..big mistake

I ordered funeral flowers from SendFlowersToPhilippines to be delivered for a specific funeral service. The timing was the entire reason for the order.

The flowers were delivered 24 hours after the funeral had already taken place.

At that point the delivery was completely meaningless. Funeral flowers are meant to be present during the service to honour the deceased and support the grieving family. Once the funeral is over, that moment is gone.

I contacted the company hoping they would properly acknowledge the seriousness of the mistake. Instead, they offered to send a “condolence bouquet” after the funeral as compensation.

That completely misses the point. You cannot replace a missed funeral with another bouquet the next day.
This wasn’t a birthday gift that arrived late. It was a funeral. The one thing that mattered was delivering on time, and they failed to do so.

If you need flowers delivered for something important or time-sensitive, I would strongly suggest choosing a more reliable service.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Sorry company

Sorry company, paid $135 for flowers,cake, and teddy bear one week before Valentines day. Never showed up. No working phone numbers for customer service. Only email returned said " processing " .
Very disturbed
DO NOT USE THIS COMPANY! RUN AWAY!

8 February 2026
Unprompted review
Rated 4 out of 5 stars

Service was good

Service was good, but half of the roses had moisture damage to outermost petals. There was even mold on the inside of one petal. The babies breath had a few brown flowers. Wife was happy but she was disappointed in the quality of flowers.

14 February 2026
Unprompted review
Rated 4 out of 5 stars

I sent flowers to my girlfriend and she…

I sent flowers to my girlfriend and she never got them.

Although this happened they did respond to me regarding that they will take care of it and send a nix of chocolates due to high volume of calls. I thank you for taking the time to explain with a follow up email.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Always great service

Always great service. The flowers were delivered on time and as expected. My beautiful girlfriend was very happy with them. Thank you.

14 February 2026
Unprompted review

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