sendoptics Reviews 124

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent communications from this company. Olivers people sunglasses ordered late Sunday night, delivered by 10 am Tuesday morning. Good value, free lens cleaning kit and a pleasant email from Simon... See more

Rated 5 out of 5 stars

I love Sendoptics so I have bought three pairs of sunglasses from them over the past three years. First a pair of Tom Ford for work, a pair of purple Marc Jacobs with prescription lenses for holidays... See more

Rated 5 out of 5 stars

I truly recommend this shop for everyone in search for new glasses. I felt very well-treated from start to finish. The first shipment got lost on the way to Germany, but this didn't seem a problem at... See more

Rated 5 out of 5 stars

I ordered a pair of Prada sunglasses, the glasses were exactly as described and pictured. Shipping to mainland Europe went super fast. Small detail which I also appreciated: a handwritten note... See more

Company details

  1. Glasses store

Information provided by various external sources

Chanel, Tom Ford and Oliver Peoples sunglasses, plus ranges by Armani, Bulgari, Diesel and Dior. We also stock Marc Jacobs, Paul Smith, Prada, and Tag Heuer. Range of contact lenses available online


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

5-star
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Rated 5 out of 5 stars

Excellent service

The item I ordered was not as specified and an alternative was suggested and delivered promptly next day

4 August 2015
Unprompted review
Rated 5 out of 5 stars

Great

Excellent customer service, speedy replies to queries and fast delivery. Delivery via Royal Mail which was great as I'm not home in the day but can collect from the local depot. I had to return my order and my refund was processed quickly, and I received advice to help me consider other sunglasses. I will definitely use sendoptics again.

31 July 2015
Unprompted review
Rated 5 out of 5 stars

Dior So Real BOY/MD

I ordered a pair of sunglasses from sendoptics.com and was very pleased with their help, certainly from Simon, who helped me with any questions that I had. A big thank you to Simon, who always was very polite.

31 July 2015
Unprompted review
Rated 5 out of 5 stars

Best Price - Mcqueens

Very happy with my sunglasses. Delivery was quick and the price was exceptional. My glasses also came with a free gift and a personalised message which was a very nice touch. Will be buying from Sendoptics in the future and I would recommend that others do too.

29 July 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!!

Exceptional service and great advice. Very impressed and will most certainly buy from them again... Thank you Simon!

27 July 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication!

Originally I placed an order for my Celine sunglasses with another company and having waitied over five-weeks was informed they were still waiting on order from manufacturer... I contacted SendOptics the following day (Saturday morning) via telephone and was informed sunglasses were in stock and to place the order on-line, they would post on Monday to be received on Tuesday. I could not believe it when my sunglasses arrived on Monday special delivery by 1pm! This company is outstanding...great communication and customer service - I am so pleased with my sunglasses and would definetly use SendOptics again.

26 July 2015
Unprompted review
Rated 5 out of 5 stars

Fast - amazing and reliable

Got this website from a youtuber called beautybyjj as she noted a link to her feline glasses, that I desperately wanted. I ordered them on the Sunday and got a free delivery. Within 2 or 3 working days my glasses were at my apartment!

24 July 2015
Unprompted review
Rated 5 out of 5 stars

Would buy from here again!

I was a bit weary about buying from this site as I hadn't heard of them before now. However very happy that I did. I received a confirmation email from them as soon as I completed my purchase and received my sunglasses shortly after (approx 4 days including a weekend)

Packaging was great and also received a small free gift.

Thank you very much!

24 July 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Glasses took a few days longer to arrive than expected due to them being out of stock. Rang them and they said they'd get them delivered on the monday after the weekend. Woke up to them the next day and was really pleased thank you :)

20 July 2015
Unprompted review
Rated 4 out of 5 stars

Good service

Really good service from these guys my order was delivered the next day. Unfortunately the sunglasses did not suit me so had to send them back. Slightly more expensive than some other sites I have seen but they have a good selection.

10 July 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I ordered on their website and had heard nothing. I phoned the number on the website (not an 0844 number) and spoke to a very helpful gentleman who found out what had happened to my order and talked me through completing the order. The items arrived the next day and well packed. So impressed!

6 July 2015
Unprompted review
Rated 5 out of 5 stars

Sendoptics review

Great customers service, very friendly, fast delivery! My sunglasses even came with a personalised message, extra free case and lens cleaning kit love my new Cèline sunglasses! Highly recommended.

30 June 2015
Unprompted review
Rated 5 out of 5 stars

Superb Quality Excellent Service

Sendoptics is an excellent website offering a wide range of superb products. I recently purchased a pair of Oliver Peoples sunglasses and having trawled the web looking for the best price, discovered Sendoptics.
The service was second to none with excellent tracking and communication and my beloved sunglasses speedily arrived the following day. This website offers exceptionally competitive prices along with excellent customer service and after sales.I will certainly be using Sendoptics for any future purchases and would have no hesitation in recommending this first class company to anyone.

18 June 2015
Unprompted review
Rated 5 out of 5 stars

Faultless

Great service and quick shipping - will definitely buy from sendoptics again and highly recommend.

27 May 2015
Unprompted review
Rated 5 out of 5 stars

Lovely

Delivery was super fast! And got a nice pair a sunglasses at the end of it.

14 May 2015
Unprompted review

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