Lolajack Reviews 

I purchased a lifetime membership with Senior Advantage in early January but then discovered that most of the deals they advertise are readily available to all Seniors. A few days after purchasing I requested a full refund as they promised a 30-day guarantee. I sent them an email and they tried to dissuade me from cancelling by offering me 50% off the membership. I refused and asked for a refund. It has been almost a month now and I have not yet received my refund. I have now contacted Master Card to dispute this purchase. Seniors Adavantage is not honouring the terms they promised -- that the purchaser can cancel within 30 days. Buyers Beware.

As an update to my original review, a representative looked into my situation of not receiving a refund after asking twice and within 3 business days, the monies were refunded. Thanks Senior Advantage for living up to your money back guarantee. Really appreciated.

i joined up recently for a 5 year subscription ($95)...then 3 days later my life circumstances changed and i realised i could not utilise the benefits which senior advantage offered so i requested a refund..they were instantly co-operative and within 3 days the money was back in my account...wonderful , they seem to be a genuine company...thankyou guys...kaz

Many thanks! Despite the fact that I had to cancel, Senior Advantage refunded the full amount.

I acquired membership on January 28, 2021. a couple of days later decided to cancel from membership. Requested a full refund, which was promised within 30 days, no reaction to my letters or my questions. Respond only to positive reviews.
Finally I get a refund, but disappointed with inattention
David Perelman

Purchased my membership on January 8, 2021. There were no businesses in my area for me to receive benefit from Seniors Advantage. Requested a full refund on January 10, 2021. Today is January 28, 2021 and I have not received my refund yet.
Frank Kelly

Seniors Advantage is a total scam. The only advantage is to their bottom line. All these crooks do is direct you to deals that are already available to the public as a whole without a Senior Advantage membership.
If you join you may as well burn the money and at least get some benefit of heat from it. After joining you are presented with links to sites like Costco, Walmart, CTC, and others. These links bring up deals that you could get without the Senior Advantage membership. Costco link to deals was not available in BC.

I unfortunately am not a current subscriber because of a health crisis the same day I had applied for SENIORS ADVANTAGE program . I contacted customer support 2 days later and ask for my funds to be return and with out question the promptly replied with offers of assistance and option's I might choose that best suit ed me . Again I would recommend SENIORS Advantage with trust and confidence.
thank you to the Team
Best Regards
Tom T. Ontario Canada

I joined Senior Advantage in December 2020 and received no emails as to how to use the discounts being offered. Is there a membership number? I signed up for a membership for 3 years approx $115.00. I would like to cancel my membership as I feel its a scam. The money came out of my credit card promptly but no follow up as to how to procure discounts. Not happy.

I sent an email to Senior Advantage and asked for cancellation and reimbursement and received this response.

********

Upon checking, it appears that you are, unfortunately, already outside of our 30-day refund period since the account creation date was on 12/20/20. With this, we are not able to process your refund request. Please accept my apologies.

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My complaint is about paying for a service that was never provided, and there was no follow through after I signed up. Im sure there are others like myself who suffered the same consequences. Buyer beware! This company should be called Seniors Disadvantage.

I signed up for the Lifetime membership and when I recieved the info I found it was not what I needed. I asked for a full refund right away as that is waht is listed on their site. I can tell you that the manager stands by their word and responded within minutes.
I was very impressed how they delt with this and I recieved a full refund and confirmation back within 10 minutes. You are not going to find that kind of service from many companies and I would recommend doing business with this firm anytime.
Once again GREAT JOB and you run and excelent business and stand by your commitments to serve people in a business like manner that stands above others.
Regards Len Barteaux Kamloops BC Canada.

My husband and I joined Senior Advantage on Wednesday and then upgraded to the gold membership the same day. After looking into the benefits and asking some questions which were promptly answered by the support team we quickly realised it wasn't right for our family. We then cancelled the same day and were refunded the complete amount 3 days later. The company was true to their word and their customer service outstanding!

I signed up and paid 77 dollars. Found out it was not for me. A few days later I unsubscribed & got nothing back & no explanation. I thought I had 30 days to get a refund but got nothing. Not happy.

Would be better if you could see the details of what and where discounts are available. After joining and reviewing the offers, they did not suit our family shopping. Senior Advantage were true to their terms and conditions. If not suitable for you all monies returned, no questions asked within 30 days of signing up. My refund was processed in 3 days.
Thank you Senior Advantage for your customer service.

I paid for a lifetime membership last year and to date I have not received anything from them. I have emailed them several times to no avail. The biggest scam if there was ever one.

I enrolled in a 30-day trial period and paid $100 up front, assuming that I could get my refund if I decided to cancel my membership within 30 days, as promised in the subscription process. I have written twice asking for a refund and it has not been forthcoming.
Caveat emptor.

A good Samaritan ''borrowed'' my credit card and bought me a membership in Senior Advantage without discussing it with me first. My particular situation does not save enough to make it worthwhile, so I promptly cancelled as soon as I was aware. I was able to do so with absolutely no hassle whatever, very impressed with the immediate and courteous response to my request, and completely satisfied. I would not hesitate to give this company top rating on a review.

I can't believe I fell for this! I signed up for senior advantage in a moment of weakness, immediately realized that I shouldn't have and cancelled the membership and requested a refund and confirmation that it had been processed. No response. What a surprise. ... I have tried to contact senior advantage several times over the last few days but still no response. I have read many similar experiences on trust pilot and also the standard response from SA. As far as I am able to see, no refunds have been reported. If by some miracle a refund does appear I will be sure to report it here. Still well within the 30 day no questions asked refund period but I'm quite sure that I have been Scammed. Come on senior advantage, honour your promise and I will give you a better review!
Okay, the miracle did happen ... I have received a refund! Although I am not sure if my review was the catalyst for the refund being delivered. However I did say that I would change my review so here it is. I now rate this 3 stars not based on the card services but because this company is very bad at communicating with its customers causing unnecessary panic about possible scam practices. I hope that all the other reviewers have also had a refund. It is only fair to change your review if you have received a refund.
Thank you Trust pilot for providing this site so that we can vent our frustration. I should remember to check this site before purchasing in the future 👍

I recently subscribed to Senior advantage, then a few days later I realised it wasn't suitable for me. I then notified them of cancellation and that I wanted my money back. They didn't reply to the email I sent them nor has the money been returned. Supposedly there is a return if not satisfied within 30 days. Also I was suspicious when they first sent me an email using my first name as a password (most unusual)! First couple of times, I was able to access the account, but later it denied me access. SCAM!

I read on here how quickly people get their refunds but I am not so lucky. I too signed up then realized it was not what I was looking for and requested my refund the same day. They replied quickly with another offer but I replied "no, thank you, I would still like my refund". That was 5 days ago and I have not had a reply since and the refund is not showing on my credit card yet. I am not sure how these other people got theirs so easily. I will change my rating if I receive my refund.
After writing this I messaged them through their website again and received a reply that they have cancelled my membership and issued a full refund.
I feel this program could be beneficial to people that have the time to look through the various links.

I subscribed on the 20th December 2020 and cancelled my subscription a few hours later after viewing the information which should have been supplied before joining. I have not received a refund after waiting 14 business days and have not have a response from them to my emails confirming that they have received my request to cancel my subscription. I am still waiting, perhaps I should request that the warranty should be 30 business days. I only have 5 days left of my 30 day warranty.

You are not doing your business any favours by inferring that subscribers who cancel are either unable to send a email to the correct address or are impatient. There are so many bad reviews similar to mine leads me to believe that you must have a breakdown in your email cancellation system.

I simply followed the instructions to cancel on your site which clearly didn't involve me typing an email address or typing it wrong as you suggested.

Personally, I simply wanted to receive a confirmation that you had received my request to cancel.

I have today received a full refund for my cancelled subscription thank you, but I wish I did not have to go down this route to achieve the refund.