The SEO Works Reviews 

38
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We had a bit a nightmare where a rebrand really taken our rankings, so the goal has been to recover then grow. Our account manager has been great with timelines and keeping us in the loop, and we've g... See more

Company replied

Rated 2 out of 5 stars

I worked with SEO Works for 12 months and unfortunately my experience was not a positive one. Firstly, the service was very expensive and tied into a strict 12-month contract. While we un... See more

Rated 5 out of 5 stars

We're in a really niche industry, but tom, Jack, and the rest of the team managed to get their heads around our business model quickly. They've basically taken over the backend of our site, fixed sp... See more

Company replied

Rated 5 out of 5 stars

I've been using The SEO Works for over 12 months now, for both organic SEO/GEO and also Google PPC, and can honestly say the service and results from my team there have been amazing. Month on month gr... See more

Company replied

Company details

  1. SEO Service
  2. Advertising agency
  3. Internet marketing service
  4. Marketing agency
  5. Online marketing agency
  6. Search engine company

Written by the company

We are the Digital Growth Experts. An award-winning provider of digital marketing, websites and social for leading brands and prospering SME's globally. We help businesses measure, understand, and maximise their online potential.


Contact info

4.0

Great

TrustScore 4 out of 5

38 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(38)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great expertise and pleasure to work with

SEOWorks were great to work with - always proactive in identifying opportunities for our business and demonstrating clear expertise in crafting strategies to help us reach our goals.

In particular, our Account Manager Samuel was a real pleasure to collaborate with. He was dedicated, responsive, and provided valuable input across both strategic planning and technical optimisation.

Hopefully our paths will cross again in the future!

16 April 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thanks Simon, your kind words are much appreciated! We'll make sure the feedback is passed on to Sam.

Rated 5 out of 5 stars

Their PPC works is about six months in...

Their PPC works is about six months in and we've already seen clear improvements in how efficiently we're spending. Cost are down year on year, and revenue has stayed steady. On the SEO side, we've seen big gains in keyword ranking and visibility. They're easy to work with and good at explaining thing. You feel confident in where your budget's going, and the results speak for themselves.

27 April 2025
The SEO Works logo

Reply from The SEO Works

Hi Thomas, thank you for taking time leave us such a great review. All the best

Rated 5 out of 5 stars

Great SEO and website agency

The SEO Works team have been great in helping us improve our search engine rankings and fix legacy issues with our website. They are only ever an email away and no question is ever too much trouble.

7 May 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thanks for your great feedback, we are glad to be of help!

Rated 4 out of 5 stars

We saw good results working with The…

We saw good results working with The SEO Works, particularly on the PPC side. George has been great to work with; he is responsive, clear in his communication, and always willing to dig into the details when needed. The team has helped us refine our campaigns and improve performance over time, and we appreciate the data-led approach.

26 March 2025
Rated 5 out of 5 stars

Great

We have been working with SEO Works for a year and it's been a pleasant experience. They have made significant SEO gains for us as outlined in their initial proposal. Ryan and the team boast a wealth of transparent knowledge that we haven't enjoyed with other agencies. Would highly recommend.

21 March 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this scam

Avoid this scam, don't waste Your money

1 February 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

We are aware of scammers using our brand name to recruit people into conducting review tasks online for a reward, under the guise of working for The SEO Works Ltd. The people who are recruited are then taken into an elaborate payment scam that leaves them out of pocket.

To be clear, as a company we do NOT offer any remote part-time roles and we do NOT recruit via Telegram/WhatsApp groups. We are proactively warning users about this scam via our social media channels.

NONE of the activity you are describing has anything to do with our organisation.

We kindly request that you remove this review as it is defamatory and is NOT about our business.

Rated 1 out of 5 stars

£40k down the drain

If you're looking for a marketing partner to improve your bottom line then look elsewhere.

We paid an obscene amount of money (£3,500-£4,500 + VAT per month) on the promise of delivering organic traffic to our website.

After being tied into a 12 month contract we made a huge financial loss.

Where SEO Works lack is they spend all of their time celebrating a ranking increase by a place or two a month but put no time into tracking what their rankings are delivering to their clients and how to collaboratively improve this to maximise ROI. The monthly reports they sent looked good but the monthly results that the business received were not. Nice people but seemigly not interested in helping their clients maximise ROI.

First started in mid 2023, the SEO has had it's time to work it's magic and I can comfortably say that £40k (we stopped paying and they're currently taking us to court for the remaining balance deemed owed) in "SEO Improvements" has delivered nothing more than we were already receiving before we instructed them. £40k essentially down the drain plus staff time.

When all is said and done, the worst partnership in terms of delivery we've ever encounted and I find it staggering that they're still pursuing a balance to be paid based on a metric of non-delivery. At least we climbed a few keyword rankings though (sounds bitter I know)...

If you don't believe me, please look at their most recent set of accounts on companies house. Their debtors are nearly 1/5 of the previous year, this shows that we're not alone.

12 February 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Over the campaign we were able to deliver an uplift in organic traffic to your site and an increase in keyword rankings. We achieved 11 new position 1 terms and 31 new page 1 keywords. There were also 105 keywords that had moved from unranked positions to rank in search engines.

We also saw an increase in the number of leads as a result of the growth in organic traffic and keywords, however the responsibility for nurturing these leads into business sits with the client.

Because you refused to pay for work completed we pursued this, as is our right. Despite agreeing a settlement fee, we are still yet to see you settle this in full, which perhaps underlines the way you approach working with others.

Rated 1 out of 5 stars

Waste of money

I've been with this SEO company for over six months, and to say I’m disappointed is an understatement. After spending £12,000 (at £2,000 per month), we’ve seen zero improvement in rankings—not even a slight upward fluctuation.

The only "work" done so far? A few title changes and product section descriptions—something I could have done myself. No technical SEO improvements, no backlink strategy, no real substance.

Every time I question the lack of results, I get the same generic response: "Rankings naturally fluctuate daily." I understand fluctuations, but when they only go sideways or down, that’s not progress.

To make matters worse, they don’t even answer the phone—not even when selecting the invoice option. It’s beyond frustrating when you’re paying this much and can’t even get a response.

If you want to throw your money away, these are the guys to call. Avoid at all costs!

12 February 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Our work has seen considerable improvement in your site’s organic presence. Improvements to target keywords include 10 new keywords in positions 1-3 (such as ‘flag banners’ which has a search volume of 1,300 a month and has moved into rank 3 and ‘feather flags’ which has moved into position 2). We have been proactive in changing the strategy where required based on your feedback, and have built links to your site.

Throughout the campaign there have been frequent barriers to our work, such as your non-attendance at arranged meetings, non-responsiveness when content is awaiting approval, and being unable to consistently speak to you. Without timely collaboration, this can impact the potential for results.

We refute your allegation that we have not done any work. We have provided detailed time logs and work notes from the project management team alongside monthly reports, strategy documents and supporting documents.

Rated 5 out of 5 stars

An exceptional service from SEO Works' Sarah...

SEO Works' Sarah has provided an exceptional service for us. As complete newbies to the world of SEO she helped guide us in the right direction with blog content, building backlinks and optimising on page content through a thorough yearly strategy.

Resulting in numerous 1st page rankings, a featured snippet on our Y2K blogpost and an increase in domain authority. The communication and attention to detail has been amazing, with no questions left unanswered and clear guidance through tasks set to better our site.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Great people with even better…

Great people with even better knowledge, Brilliant results would recommend Ben and the team!!

26 June 2023
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thanks for your feedback Joe!

Rated 5 out of 5 stars

Outstanding Webinar

Great Webinar, the team had some really insightful points about market trends and developments.

i was very impressed by the knowledge on display

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Great team who deliver what they say

We were undergoing a site migration. They ran lots of detailed audits ensuring existing SEO was carried across to the new site, then curated our content and keywords to their SEO best practices. We have climbed Google's search engine for all key words and have shown an overall increase in visitors to the site.

Their team provided exceptional customer service and were responsive via phone and email. I appreciate their friendly, down-to-earth approach and good understanding of our goals. Very much a part of our team.

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Good results, great team

We hired The SEO works for SEO and worked with them to decide on a number of keywords which were relevant to our business. We tried to handle the SEO ourselves prior to us working with The SEO Works which we thought was the best approach but after seeing how well we are now ranking and the impact on sales I wish we had been using them since the beginning! We work with two team members, both are very helpful and always eager to do whatever is best for our business.

6 January 2023
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. Oversold, under-delivered. Poor service all round.

Frequently forgot to send updates when promised, suggested paid for improvements that made no difference, and at one point accidentally removed all my organic rankings on Google by uploading a robots.txt file instructing all search engine bots not to index my site. Something I discovered myself and had to report to them when I saw I was no longer listed on Google. It then took over a week for my rankings to start to return, leaving without any organic rankings for almost a month.

Having complained about the lack of regular updates on changes/performance, I was contacted by a more senior staff member who emailed a suggested 2 weekly update commitment. After the first month this promise was forgotten, the 2 weekly updates stopped, and the staff member dealing with my project had left.

My rankings at the start were very poor, so it didn’t take much to improve them slightly. After the first 2 months the ranking increases seemed to dry up, and the paid for suggestions of changes to the website didn’t make any difference to rankings. In my opinion, SEOWorks are very expensive with average results and very poor customer service.

23 June 2022
Unprompted review
The SEO Works logo

Reply from The SEO Works

We are sorry you feel you had a bad experience with our service. Comparing organic traffic to the previous year, we had achieved an increase of 22% in users, 26% in new users and 57% increase in sessions. It is also important to note that these results were achieved in only the first 6 months. SEO is a medium term investment, and we believe that with our continued work, the site would have continued to gain traction.

Rated 5 out of 5 stars

Great SEO!

We used Seo Works for our digital marketing campaign and we have seen great results moving up in the search engine results for our chosen terms. Would highly recommend.

4 February 2015
Unprompted review

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