Absolutely awful experience with this company. Ordered a black Friday hoodie and it took ages to arrive. Didn’t arrive until after Christmas which was too late. When it did arrive it was packed poorly... See more
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Ordered a hoodie on Black Friday and still hadn’t received it by January , emailed to ask what had happened and found it had been lost through mail which is fair enough however, when they promised me... See more
ordered - jacket on the 30/12/2022 2 months ago to never receive a jacket I paid £125 for. Absolute waste of time & responded originally then when they realised they have messed up they ignored me. N... See more
Found this company on an instagram ad - was blown away by its quality. I assumed the quality of product would be pretty good £100 for a jumper, thats a fair bit of money. But the product i received sm... See more
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Terrible company don’t waste ur time or money
ordered - jacket on the 30/12/2022 2 months ago to never receive a jacket I paid £125 for. Absolute waste of time & responded originally then when they realised they have messed up they ignored me. Now sent a refund for the amount after speaking to Alex the owner. Would love to change this to 5 star but with what happened I’ve given my money to a company that didn’t contact me or anything for 2 months.
Great products - Great customer service
Great products, and really good customer service. Had some minor issues with my order, which they helped me with to fix. All safe and sound here
Re-ordering!!
Insane quality and will definitely order again.
Couldn’t recommend more ☺️
Have brought multiple pieces from…
Have brought multiple pieces from Separate and can genuinely say the products are great. The fit is fantastic and the materials are second to none. I look forward to buying more in the future!
Great Customer Service
I initially ordered the rockstar hoodie, however when it came I had ordered the wrong size for the fit I wanted. Their customer service was easy to reach and the return was quick and easy, when I exchanged for the right size I couldn’t be happier with it.
I don’t regret a thing! Quality brand
I came across this brand when I saw someone wearing one of their jumpers on the street and just out of curiosity I had to look it up online because I had liked what I saw. I now own most of their clothing 🙈
Blown away by this independent fashion brand
Found this company on an instagram ad - was blown away by its quality. I assumed the quality of product would be pretty good £100 for a jumper, thats a fair bit of money. But the product i received smashed all expectations. It was heavy weight high quality material with flawless print. I guarantee if you buy a jumper from this brand , its design and build quality will surpass any other brands you may wear (off white, gucci included) separate is now my go to for streetwear!
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