Scam practice: ignored my refund request for 4 days and sent the letter anyway. officially requested a cancellation and refund on March 5th. They ignored my email for days and intentionally waited un... See more
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See what reviewers are saying
I had to cancel my gym membership at Let's Go Fitness. I kept receiving bills and payment request statements (for a crazy amount), despite me not even using my membership and being out of the country.... See more
Excellent service of Sepastop.eu Hello, You work in good relation with clients. Alert messages before the delivery and the communication of the driver is with great care! Excellent, I would score... See more
Company replied
Service rapide, simple et efficace.
Company replied
Company details
About www.sepastop.eu
Written by the company
sepastop.eu helps you cancel consumer contracts online. Available in Austria, Belgium, France, Germany and The Netherlands.
Need help? Contact us @ support@sepastop.eu
Contact info
Dendermondestraat 44, 2018, Antwerpen, Belgium
- support@sepastop.eu
- support@sepastop.eu
- www.sepastop.eu
4.1
Great
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Scam practice: ignored my refund request for 4 days and sent the letter anyway.
Scam practice: ignored my refund request for 4 days and sent the letter anyway.
officially requested a cancellation and refund on March 5th. They ignored my email for days and intentionally waited until March 9th to send the letter just to keep my €18.95. I already cancelled my subscription on Feb 27th. This is theft.
11 March 2026
Unprompted review
Reply from www.sepastop.eu
Dear Linda,
Thank you for your message and first of all, we apologise for the inconvenience. It is certainly not our intention to ignore your email; we try to answer all questions within three working days. We apologise that this did not happen.
Could you please tell me which email address you used to contact us? I cannot find any order/email using your first or last name. Please send us a new email to support@sepastop.eu and we will rectify this for you as soon as possible.
Kind regards,
team sepastop
They wanted 17€ for a free service
They wanted 17€ for a free service. It is funny. Dear people, please just google what you want.
14 November 2025
Unprompted review
Reply from www.sepastop.eu
Dear Deniz Cakir,
Thank you for your message and we apologize for the confusion. We are sepastop.eu, an independent website that primarily provides information about cancellation and cancellation letters.
Our customers have the option to print these cancellation letters for free and send them themselves. You can also use our mailing service, where we send the letter to the company by registered mail. We charge shipping costs for this, but there is certainly no obligation to pay.
If you do not wish to use our mailing service, you can always contact your supplier directly.
Kind regards,
team sepastop.eu
Tired of Unclear Gym Cancelation Policies
I had to cancel my gym membership at Let's Go Fitness. I kept receiving bills and payment request statements (for a crazy amount), despite me not even using my membership and being out of the country. I got sick of all the letters and decided to use Sepastop. I was hesitant at first, but it is 100% legit. They sent the cancellation letter within a day, and I just received an email from Let's Go Fitness confirming my cancellation! Thank you so much, Sepastop!
7 October 2025
Unprompted review
Helped me quickly
They help to cancel subscriptions, and I was one of the lucky people who they helped with! The customer service is very friendly too, and the whole process didn’t take long.
2 October 2025
Unprompted review
Reply from www.sepastop.eu
Merci Dominique, merci pour votre agréable avis :-). Cordialement, l'équipe Sepastop
Excellent service of Sepastop.eu
Excellent service of Sepastop.eu
Hello,
You work in good relation with clients. Alert messages before the delivery and the communication of the driver is with great care! Excellent, I would score your service. Thank you!
Best regards,
Sorel
21 June 2023
Reply from www.sepastop.eu
Thankyou very much for your nice review! Greetings, team Sepastop
Es hat super funktioniert
6 March 2023
Reply from www.sepastop.eu
Danke Roswitha, danke für deine nette Bewertung :-).
Grüße, Team Sepastop
Reply from www.sepastop.eu
Thank you ! Lots of greetings, team Sepastop
Excellent service
18 May 2022
De presentatie van de brief was prima
De presentatie van de brief was prima, evenals de terugkoppeling
5 February 2021
Simple rapide et efficace.
19 August 2020
Unprompted review
Excellent service
28 June 2020
Unprompted review
super simple
super simple, efficace.
un accusé reception et un lettre de résiliation d'orange.
affaire bien menée et terminée.
merci
je recommande
15 January 2020
Unprompted review
excellente initiative d'avoir créé…
excellente initiative d'avoir créé cette plateforme ! Service impeccable, rapide, efficace. je l'utiliserai encore au besoin.
Merci
23 October 2019
Unprompted review
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