Just perfect service. Purchased a Boldr Venture field watch from SW. The product is great, the service flawles: quick, reliable (I was ordering from within EU), the watch was very well protected by so... See more
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Review summary
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Can't be more happy than this! I've just received my new OceanX Sharkmaster. The shipping has been super fast, the quality of the packaging was not only solid and sturdy, but clearly delivered wit... See more
Company replied
Other stores should learn from SeriousWatches how to ensure customer satisfaction and make him purchase again in the future. I've never seen a purchase so safe and tastefully packaged, with lightning-... See more
Company replied
Serious Watches and in particular Mark are amazing. They are quick reply, friendly and offer great value for money. I wouldn’t hesitate to recommend them to anyone considering a watch purchase. They d... See more
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Company details
Written by the company
We love watches! Based in the Netherlands. Serving the world. Authorised dealer of: BOLDR, Edox, Formex, Maurice Lacroix, NTH, OceanX, Orient, Raymond Weil, Seiko, Sinn, Zelos and more.
Contact info
4.9
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Serious business from serious watches
Serious business from serious watches. never problems, og very good customer service :-)
8 September 2025
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Steven
SeriousWatches
Delighted with my purchase
Great selection of watches, bought an Islander Watch Babylon Titanium Solar Field Watch, delighted with my purchase, rapid delivery to Ireland,
super packaging and a complementary Waffle !
will bought from you again.
5 February 2026
Unprompted review
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Steven
SeriousWatches
Again a great deal and a beautiful…
Again a great deal and a beautiful astonishing watch. Thanks to the SeriousWatches team...
20 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Steven
SeriousWatches
The watch came packaged so well which…
The watch came packaged so well which made me feel confident that the watch was not harmed during shipping. It arrived quickly and is exactly what I was looking for!
28 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We are glad to hear that you're happy with your purchase! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Steven
SeriousWatches
Excellent experience again
Returning customer :-). Very user friendly, speedy shippy and watch as new (while 2nd hand). 5 star service as always. Many thanks
28 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Steven
SeriousWatches
Splendid
I didn't expect a personal touch with the purchase, was really surprised with it!
26 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! I am very happy to hear that we were able to positively surprise you! I hope you will enjoy wearing your new watch for many years to come.
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Perfection
Reliable, professional and - serious. My watch was delivered in record time. That stroopwafel was a nice touch. It's my first shopping here, but definitely not the last. Btw, the watch (Orient Bambino RA-AC0M09E) looks even better IRL.
21 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy wearing your beautiful Orient Bambino very much, a beloved classic!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Other stores should learn from…
Other stores should learn from SeriousWatches how to ensure customer satisfaction and make him purchase again in the future. I've never seen a purchase so safe and tastefully packaged, with lightning-fast free express shipping. The watch I bought as used doesn't have the slightest mark nor sign of use. It's in better condition than many watches I've bought new.
21 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Excellent Service
I purchased a European only model and had it shipped to the US. Unfortunately it was during the US government shutdown which delayed customs clearance. They did a great job keeping me informed of status. The box was crushed when I received it but it was so well packed the inner carton showed no damage! Would highly recommend.
22 January 2026
Unprompted review
Reply from SeriousWatches
Thank you so much for your purchase, your review and above all your kind patience and understanding during the customs situation! We hope that you will enjoy your new watch very much now that it has managed to reach you safely.
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Best service from Seriouswatches…
I can not even imagine how you can improve, because everything was perfect. Quick ansvers for my questions, good packaking, fast delivery.
I strongly recommend Seriouswatches.
19 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Best in class service from Mark and the…
Best in class service from Mark and the SeriousWatches team.
16 January 2026
Reply from SeriousWatches
Thank you so much for your kind review and your continued support! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Super fast 1 day delivery
Super fast 1 day delivery, well packaged, and attention to detail. Website could have had more picture of the watch, but I absolutely love it anyway.
16 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We appreciate your feedback about the amount of images of the watch, we will make sure to get it in to our video departement to have it filmed right away to be able to give a better view of the watch!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Perfect Transaction and great Watch.
14 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Zelos Hammerhead
Great job by the team at Serious Watches. My order was held up by U.S. customs by no fault of SW. Because of the delay I reached out to customer support to get the watch shipped to a different address. SW took care of my request flawlessly. Beautiful watch which was packaged to perfection. This is my second purchase and won’t be my last. Thank You!
18 December 2025
Reply from SeriousWatches
Thank you so much for your purchase and your kind review! I am delighted to hear your watch reached you safe and sound and that we were able to succesfully get it rerouted to your preferred location. We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Another great purchase from these guys
Another great purchase from these guys. Easy to use website, regular updates and fast delivery 👍🏽
12 January 2026
Reply from SeriousWatches
Thank you so much for your kind review and your continued support! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
SEIKO 5 SPORTS PINK PANTHER EDITION
Special watch with wonderful dial.
The SW service Is always the top
12 January 2026
Reply from SeriousWatches
Thank you so much for your purchase and your kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Very easy to deal with
Very easy to deal with, ships promptly and fast , watch was well packaged and protected . Watch arrived in condition as described. This is the second watch I bought from them .
12 January 2026
Reply from SeriousWatches
Thank you so much for choosing to purchase with us once again, we truly appreciate you coming back to us! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your purchase and your kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
Reply from SeriousWatches
Thank you so much for your purchase and your kind review! We hope that you will enjoy your new watch very much and can wear it on many adventures!
If we can ever do anything for you in the future, please don't hesitate to reach out to us - we're always very happy to help!
Best regards,
Wies
SeriousWatches
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