It's honestly a shame that I have to give one star. Not because of the customer service (but oddly enough they addressed me by a completely, random different name aside from my own), but because of un... See more
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These pants were by far the most epic designs that I have purchased from you thus far. I received so many compliments going out I'm very excited at the next event that I go to to wear them I have neve... See more
Company replied
Customer Service is amazing The customer service team took amazing care of me with my return and exchanges I had. I had ordered the wrong size in one pair of pants but also didn't love the look. We... See more
Company replied
I ordered a pair in the wrong size on accident, and they were incredibly helpful and sent me a replacement pair in the right size, expedited shipping for no additional cost. SUPER NICE. I love the p... See more
Company replied
Company details
Written by the company
SERNES is a bold streetwear brand characterized by casual-comfortable fit, distinctive bold designs, and quality material. Currently, we sell jeans, pants, joggers, and outerwear. More to come soon! We style the bold ones, the innovators, the experimenters, and the challengers who stand up for their beliefs and drive change. All of our products are crafted with an obsessive attention to detail. With our origins in Los Angeles, California, now we're a global brand. Be Bold. Stand Out. Live the Sernes spirit.
Contact info
United States
- hello@sernes.com
- www.sernes.co
4.3
Excellent
459 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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Jennifer is awesome:)
4 February 2022
Reply from Sernes
Thank you for the encouragement, Saif.
We all will be happy to see you put a new order with us soon.
And Jennifer says Hi!
Stay Healthy :)
SERNES
High quality
26 January 2022
Reply from Sernes
We appreciate the review, Dequailon.
Hopefully you will come back soon for a new order.
Stay Healthy :)
SERNES
These Sernes' Ghetto Bird Jeans are the…
These Sernes' Ghetto Bird Jeans are the best fit for me. Very trendy and comfy!
26 January 2022
Reply from Sernes
You have a good taste yourself, Pascal, as Ghetto Bird is one of our best sellers!
We hope to see a new order from you on our other models soon.
Stay Healthy :)
SERNES
Reply from Sernes
Thank you for your patience with us, Jamie.
We hope to see you soon for a new order.
Stay Healthy :)
SERNES
BEST STYLES EVER
i really like that everytime i buy an item everyone wanna know where i got it from and that ur jeans are an amazing fit
18 January 2022
Reply from Sernes
Looking at the several orders you had with us, you already have quite a collection of our products, Ray.
And it's always good to have you back for a new order.
Stay Healthy :)
SERNES
I really like the 3 pair of jeans and…
I really like the 3 pair of jeans and the shipping was super fast!
13 January 2022
Reply from Sernes
That certainly is a very good news that you like the products you ordered with us, Robert.
Hopefully we will see you soon for a new order.
Stay Healthy :)
SERNES
These pants were by far the most epic…
These pants were by far the most epic designs that I have purchased from you thus far. I received so many compliments going out I'm very excited at the next event that I go to to wear them I have never received compliments on anything I ever wear but these pants many thanks :)
12 January 2022
Reply from Sernes
This was such a heartwarming encouraging comment, Bruce. We are overjoyed to know our products brought you happiness.
We are waiting for you to put a new order with us soon.
Stay Healthy :)
SERNES
Everything has been excellent
11 January 2022
Reply from Sernes
We look forward to see you put your 5th order with us, Montego.
Stay Healthy :)
SERNES
Awesome quality
Very happy with these jeans, got so many compliments from random people on the streets, and they’re really good quality and stretchy.
10 January 2022
Reply from Sernes
I'm sure you are getting compliments on your taste too as you chose some of our best sellers, Alvaro.
It would be amazing to see you for a new order soon.
Stay Healthy :)
SERNES
Reply from Sernes
Thank you for the warm comment, Abishek.
We would love to see you for a new order soon.
Stay Healthy :)
SERNES
Items I ordered arrived on time and fit…
Items I ordered arrived on time and fit well . VERY GOOD EXPERIENCE . Good quality.
3 January 2022
Reply from Sernes
We are so happy to know that you had a very good experience with us, Eddie.
Hopefully you will come back soon for a new order.
Stay Healthy :)
SERNES
Outstanding womens jeans
I have never heard of your company before and was quite leary to order not 1 but 3 pairs of womens jeans for my daughters Christmas present. I was hoping the eta for shipping was accurate, but held my breath. Not Only did they come EARLY but I was more then pleased to see them in person! Fast forward to Christmas morning, she was SO HAPPY! Perfect in every way! Thank you for outstanding products...I will definately be ordering again in the future! (My daughter has ordered from you herself and told ME about you...also very happy) ! Thanks again. J.
2 January 2022
Reply from Sernes
Although most of our customers are men but it brings us so much joy to know we have returning women customers too, Julianne.
We will be so happy to see you put a new order with us.
Stay Healthy :)
SERNES
Always great products and great styles
2 January 2022
Reply from Sernes
It's always good to have your support, Billy.
We are waiting for you to put a new order with us.
Stay Healthy :)
SERNES
Great Experience!
This is my 2nd time ordering and again am completely amazed at the speed and quality of both service and product! Will not hesitate to keep ordering more!
31 December 2021
Reply from Sernes
Having a customer who comes back for a second order makes us so happy, Robert.
We are looking forward to see you for the third order.
Stay Healthy :)
SERNES
Love the Jeans
Shipping was outstanding and I get compliments on the jeans wherever I go, Love the colors and the fit was perfect!!!
29 December 2021
Reply from Sernes
Thank you for bringing up the color and fit, Steve; as we do try to use different colors in our products.
We wish to see you soon for a new order.
Stay Healthy :)
SERNES
The response was quick and Jennifer was…
The response was quick and Jennifer was completely helpful. My problem was solved in less than 24 hours and my son who was upset that he was shipped the wrong thing is very happy.
29 December 2021
Reply from Sernes
It's good to hear we cold solve the issue quickly enough to not keep your son upset, Corissa.
Hopefully there will not be such mistakes in your future orders.
And Jennifer says Hi!
Stay Healthy :)
SERNES
Thank you for the super fast shipping
Thank you for the super fast shipping! It's really appreciated, especially during the holidays!
28 December 2021
Reply from Sernes
We always try to offer best services for our customers, Richard.
It would be great to see you again for a new order.
Stay Healthy :)
SERNES
Great Service
I was most pleased with the very quick turnaround from the time I ordered to delivery. The product I ordered is a Christmas gift so I cannot comment on it specifically yet.
24 December 2021
Reply from Sernes
It was our pleasure to please you, Mary; thank you for trusting us with the Christmas Gift.
We wish to see you soon for a new order.
Stay Healthy :)
SERNES
Reply from Sernes
Thank you for the great review, Linton.
We would love to see you for a new order soon.
Stay Healthy :)
SERNES
Great quality fast fast shipping will…
Great quality fast fast shipping will order from them again for sure.
20 December 2021
Reply from Sernes
We appreciate your support, Scott.
Hopefully you will come back for a new order soon.
Stay Healthy :)
SERNES
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