I've been with the company for around 6 months, and I've enjoyed it right from the start. The work is interesting and pays decently, and I've been able to travel to some cool places while working. The... See more
Company replied
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See what reviewers are saying
I’ve been with Serve Legal since Feb 2025 and I would highly recommend becoming an auditor with them! Some of my friends have since joined too! There is usually plenty of work available in my area b... See more
Company replied
I joined Serve Legal in 2026 and its been a pleasure to work for this company. Working for Serve Legal is flexible around my university life and I can always ask for work extension deadlines if univer... See more
Company replied
It's not bad work by any means, but you definitely don't get paid as much as you would expect. A lot of your time is spent planning or reading, which you won't be paid for. Mileage is covered but only... See more
Company replied
Company details
Written by the company
Serve Legal is the market leading provider of ID and allergen compliance testing services in the UK & Ireland. We provide extensive, independent audit services to national retailers, leisure operators, sports broadcasters and hospitality venues. Our highly accurate site test audits help clients protect revenues, improve operational standards and support responsible retailing. We employ mystery shoppers ('auditors') for a wide range of compliance auditing work. All enjoy a flexible role and get paid to explore their local area. In return, we expect a great eye for detail and excellent reporting and communication skills.
Contact info
Audley House, SW1E 5HX, London, United Kingdom
- 020 7091 1080
- auditorenquiries@servelegal.co.uk
- www.servelegal.co.uk
4.1
Great
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Having worked with Serve Legal for 5…
Having worked with Serve Legal for 5 years I’ve had some amazing experiences! Auditing got me through univeristy, paying for my nights out, drinks and grocery shops as well as bringing in a healthy monthly income, which was my only job whilst at Uni. Since graduating, there have also been brilliant opportunities to progress throughout the company!
1 August 2024
Unprompted review
Really poor experience, not recommended
Really poor experience. I was hired and did as I should for onboarding, contacting area managers, etc. When I requested work, I would just be ignored by area managers and this has been ongoing. Since joining in November I have received no work. Waste of time.
I am now trying to resign and having a really difficult experience trying to resign. I keep contacting main office who seem completely unwilling to help me resign.
25 November 2023
Unprompted review
Reply from Serve Legal
Hi Amina,
Thank you for leaving us your feedback. We apologise that you didn't manage to get on with any work.
As per the privacy policy available on our website, we have strict data collection rules which ensure your data is removed when you resign from work and we can assure you this has taken place.
Gave me one audit and that's it
Gave me one audit and that's it. Claimed I submitted after the cut-off for pay so looking at 3-4 weeks before I receive any sort of pay. Customer service does not seem approachable through emails.
8 February 2023
Unprompted review
Reply from Serve Legal
Hi Summer,
Thank you for your feedback. We closely monitor our auditor support inbox to ensure issues like this are addressed as soon as possible - apologies that you had a poor experience.
Very professional
Very professional. Ed Heaver is a real pioneer and leader in the industry.
22 December 2022
Unprompted review
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